IPhone security copy in iCloud never worked

Dear iCommunity!
I bought my new iPhone 5 64 Gb in Dec 2012.
I've tried to make the security copy in iCloud several times but with no success, even following all Apple instructions such as:
Wifi connection properly functioning
Device connected to electrical source
Device turned Off
Can anyone of my iCommunitymates help me solve this problem?
Thanks  in advance

... sorry: I told something wrong.
What I´ve done is:
Wifi connection properly functioning
Device connected to electrical source
Device locked and turned On
Thanks for your cooperation

Similar Messages

  • Iphone 6 backup to iCloud not working

    Initially I had the issue where my phone was restoring from iCloud for 2 weeks and never finished. I was unable to do the upgrade to 8.1 because of this, so I canceled the restore and tried to do a backup to iCloud. I let it run (Estimating time remaining...) for a long time, like 30 minutes or something. Each time I tried this it would error off saying it couldn't finish the operation. One time it said it was going to take 2 days to complete the backup, but then it errors off as just mentioned. So I did a google search for "iPhone 6 backup to iCloud not working" and found a link to the forums for the incessant restore issue, it said to do a manual backup through iTunes, then immediately do a restore, then do the upgrade to 8.1.
    However, I still have the issue of the backup taking forever.
    Anyone encounter this issue and find a fix?
    Many thanks.

    I suggest you contact Apple Support.

  • I can't create a security copy into iCloud

    When I upgraded to iOS 5, I enabled iCloud backup. The first security backup was created succesfully but it almost used all the available space. The next day, when the iPad tried to create the iCloud backup, it warned me that there was not enough space. So I decided to stop using iCloud. I canceled the security copy on iCloud.
    But now, my computer is being repaired at an apple service center in my country. I left my computer there, came home, bought more space on iCloud, and tried to create a new backup. Right now I need that backup urgently, I need to be certain that everything I do on my iPad goes straight to the cloud. Problem is that every single time the backup starts, even though it manages to copy a few items, it fails in the end. So, right now, I have almost free 25 GB and no security back up. Some people said that iCloud had to be enabled from the computer iTunes. I had already done that a month ago, and I tried doing it today again from another computer (not mine, mine is at the service center). It didn't work.
    I read somewhere in support files from Apple that I should erase any incomplete security copies from the iCloud. I've tried that twice. Still not getting any results.
    Any thoughts? Please, this is urgent. I want to be able to use iCloud, but it's been all frustration right now.
    I'm also interested on keeping a security copy both on iCloud and my computer? Is that possible?

    What happens when you try? We are not psychic.

  • How to recover the security copy from iCloud

    When I set up my new iPhone I couldn't do it with my set up kept on iCloud because the version of IOS  was different,  so I started like new one and then I update the version of IOS.  Now I don't know how to recover my security copy on iCloud.  Could you please help me?

    Go to Settings>General>Reset, tap Erase All Content and Settings, go back through the setup screens on the phone and when given the option, choose Restore from iCloud Backup.

  • IPhone Upgrade to 2.0 never worked on my Dell Laptop

    I wanted to let other users know that the iPhone Upgrade to 2.0 never worked on my Dell laptop. After trying it many times and restoring, I finally used a MacBook to install the upgrade. After doing this, I restored my iPhone settings and data with my Dell laptop.
    BTW, I backed up on both laptop before the upgrade.

    I had a similar issue when I upgraded last night to 2.0.1...everything went fine no issues last night that I could see...though I didn't make a single call until this morning after doing the upgrade...went to call in to work this morning and couldn't hear them they couldn't hear me and there was no sound whatsoever...turns out that somehow the 2.0.1 update caused my iPhone to go into a staus where it though it had my headphones in all the time...this resolved by following the information on this support document ( http://support.apple.com/kb/TS1630?viewlocale=en_US ) finally was a reset of the iPhone (step #7) that seemed to resolve it for me...you might want to try this too.

  • IPHONE 6 - IOS 8 - ICLOUD NOT WORKING

    Hi guys,
    i just bought the iphone 6, tried to set it up the normal way, just like we all do.
    Could not log in to my iCloud account..... so i had to skip that first. All set, dit id through my mac, restored my back up, voila, all fine.
    Then i went to my iCloud account in settings, could not log in through wifi (SEEMS TO WORK THROUGH 4G ONLY?). So, none of my iCloud contacts went on my phone, i just can't use iCloud.. my entire iphone freezes when i use iclous over wifi. When i try to log in; VERIFICATION FAILED, The connection to iCloud timed out."
    so here i am... how do i fix this..
    maybe cause i live the netherlands, and apple releases the phone here in a couple of days... but then i have the same problem on my iphone 5s......................
    HELP ME PLEASE

    I suggest you contact Apple Support.

  • My friend has an iPhone 4, and I have a Macbook Pro. I'm trying to FaceTime her with my Macbook Pro, but it never works!

    I'm trying to call my friend on FaceTime. She has an iPhone 4, and whenever I try to call her phone number, it says, "Name is not available for FaceTime" but it works on my iPad. I want to FaceTime her from my Macbook Pro. I know I have to call her iPhone phone number, but it never works. Can anyone help me?

    Right click the printer in System Prefences -  Print & Scan and use Reset Printing System... and then reinstall the printer, should take less than 5 minutes. Here is a photo showing how to Reset Printing System....

  • Copy function does not work

    HelloI have had the HP1510 since december this year. The copy function has never worked. When I press the copy button nothing happens. When I press colour and black and white it does print a test page.  The printer IS CONNECTED TO A WALL SOCKET. It has been cleaned and has new cartridges.  Can you help?

    Welcome to the HP Community , I saw your post about your Deskjet 1510 that is unable to produce copies, and wanted to reach out. I would suggest trying a power reset as your last resort to getting the copies to work. If a reset does not help, try another wall outlet. If the copies still do not work, chances are the scanner mechanism has failed internally. I'd then suggest contacting HP to inquire about a printer replacement, or trade in. I will include their contact details below for you. Turn the printer on.
    With the printer turned on, disconnect the power cord from the rear of the unit.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord back into the wall outlet.
    Reconnect the power cord to the rear of the unit.
    If the printer does not turn on by itself, press the Power button to turn it on.   Step 1. Open link: www.hp.com/contacthp/
    Step 2. Enter Product number or select to auto detect
    Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
    Step 4. Scroll down and click on: HP contact options - click on Get phone number
    Case number and phone number appear. Good luck to you!Click the thumbs up below if you wish to send me a "thanks" for my attempts to help you today!

  • TS3682 i earsed my iphone frome icloud and it didn't never work it still loading for 3 hours and still not working ? please help me so fast

    i earsed my iphone frome icloud and it didn't never work it still loading for 3 hours and still not working ? please help me so fast

    First man up and admit, that itunes does not suggest, but tells you that update is available and you made a
    decision to download and update. Once you man up - think if you still under warranty. If that is not security
    software according to the link provided, it is hardware. So second try another network, may be your network
    has additional security or firewall. And third decide if it worth to you pay 149 for that phone or get it replaced.
    Unless your 3gs under warranty.

  • I used to have mobileme which never really worked properly, and now i would like to use Icloud which work with my Iphone and Ipad, however when i synch with my macbookpro, it does not synchronize properly. Can u please help me?

    I used to have mobileme which never really worked properly, and now i would like to use Icloud which work between my Iphone and Ipad, however when i synch with my macbookpro, it does not synchronize properly. Can u please help me?

    Thanks King_Penguin for taking time to read and reply. 
    I just purchased this movie on Thursday, May 15, so just a few days ago.  I have never had any trouble whatsoever since I have been in Vietnam.  I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase. 
    Sorry, I don't quite understand what you mean by studios and different versions.  Could you please explain? 
    I checked my purchased list in my purchase history under my account and there are no hidden items. 

  • My ipad is bIocked and I get this message "Icloud security copy is unable to access my account" Review account information and make adjustments .......   I ve tried a few things but they do not work ... any comments as to how i should proceed ?

    Hey You all .... Please give me a hand over here .... My Ipad is suddenly blocked ..... Using another computer I signed into my appleid account and checked all the categories to make sure I did not have pending messages .. I even reset my password, security questions, etc but did not see anything related to iCloud security copy or anything of that sort .... Again ... my Ipad is frozzen  .... anyone has a tip or even better a solution?
    Thank You ...Nerva

    Call Apple 1-800-MY-APPLE and they can get into your account and fix it.

  • Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up  button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on.

    Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up  button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on. How to recover or restart my Phone

    Follow these steps to log into your iCloud account on your computer and deactivate "Find my iPhone" on your device:
    Remove an iOS device or Mac on which you can’t turn off Find My iPhone
    If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
    Note:    You can also remove your iOS device by first erasing it—just follow the instructions below for removing an iOS device you don’t have. You can later restore the device from an iCloud or iTunes backup.
    Turn off the device you want to remove.
    Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
    Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete button next to the device. If the device comes online again, it will reappear in Find My iPhone. If your device reappears, turn off Find My iPhone on the device (follow the instructions above for removing a device by turning off Find My iPhone), or if it’s an iOS device and you no longer have it, follow the instructions below for removing an iOS device you no longer have.
    Remove an iOS device you no longer have
    If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
    Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
    Click All Devices, then select the device.
    Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
    Note:    If you’re trying to erase a family member’s device, that person will need to enter his or her Apple ID password on this device. If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
    When the device is erased, click Remove from Account.All your content is erased, and someone else can now activate the device.
    copied from: iCloud: Remove your device from Find My iPhone

  • ICloud account broken? email never worked.

    I have a very old account from my days before iCloud. I have the feeling that during the transition period some error accured. iCloud email never worked for my account.
    If I try to activate iCloud email on my iPhone (iOS 7) i get a error message "Cannot get Mail - user name or password is incorrect". However all other services like Calendar and iMessage still sync, so the user and password can't be the problem.
    If I log onto iCloud.com I get a message: "Can't load Mail - There was a problem loading the application"
    I considered making a new account, but all my iTunes purchases were made with this account and using a different account for app store is really messy.
    Here is the error report from iCloud.com:
    IS FATAL
    true
    APPLICATION NAME
    mail
    TITLE
    Mail could not be loaded
    MESSAGE
    There was a problem loading the application due to a possible network error or missing resources. Please try again.
    LOG
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: MAIL in main()
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: Creating local CK.AccountPreferences object
    Thu, 24 Oct 2013 08:32:49 GMT:  WARN:  Attempting to process mailprefs from CloudOS…
    Thu, 24 Oct 2013 08:32:49 GMT:  WARN:  Rejecting mailprefs from CloudOS because timeZone information is unavailable in mailprefs
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: Creating local CK.User object
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: -->  Request 1:   POST to https://p01-mailws.icloud.com:443/wm/preference?clientBuildNumber=1T.111546&clie ntId=6EEA665E-4152-41E9-82A7-FBE4C50901D8&dsid=287592105,  headers: Content-Type=text/plain,  body: (omitted)
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1382603569296/1
              wmsid: 109
              params: {"locale":"en-us","timeZone":"Europe/Vienna"}
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: SC.Object:sc1404:dispatch('load content')
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: SC.Object:sc2860:dispatch('noContent')
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG:     -> entering "6.2.2 No Content"
    Thu, 24 Oct 2013 08:32:52 GMT:  DEBUG: APPLICATION: Received applicationWillBecomeActive
    Thu, 24 Oct 2013 08:33:19 GMT:  WARN:  REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
                                                                Status:0
                                                                Request:/wm/preference
                                                                Wmsid:109
                                                                Redirect Count:1
                                                                Timeout Redirect Count:1
                                                                ResponseText:Oops...rawRequest is null
    Thu, 24 Oct 2013 08:33:19 GMT:  DEBUG: -->  Request 2:   POST to https://p01-mailws.icloud.com:443/wm/preference?clientBuildNumber=1T.111546&clie ntId=6EEA665E-4152-41E9-82A7-FBE4C50901D8&dsid=287592105,  headers: Content-Type=text/plain,  body: (omitted)
    Thu, 24 Oct 2013 08:33:19 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1382603569296/1
              wmsid: 109
              params: {"locale":"en-us","timeZone":"Europe/Vienna"}
    Thu, 24 Oct 2013 08:33:49 GMT:  ERROR: GIVING UP ON RETRIES, CoreMail.MailRequest.willReceive:
    responseText: Oops...rawRequest is null,
    this._redirectCount: 1
    Thu, 24 Oct 2013 08:33:49 GMT:  DEBUG: <---------------- Request in: /wm/preference-list-->1382603569296/1,httpStatus: 0,round trip time: 29991ms, wmsid: 109
    Thu, 24 Oct 2013 08:34:24 GMT:  DEBUG: <--  Response 2:  0  (timed out),  headers:   body: (empty)
    Thu, 24 Oct 2013 08:34:24 GMT:  DEBUG: <---------------- Request in: /wm/preference-list-->1382603569296/1,httpStatus: 0,round trip time: 125181ms, wmsid: 109
    Thu, 24 Oct 2013 08:34:24 GMT:  ERROR: retrieveResponseError:
                                  ServerPreferencesDataSource.retrieveResponse
                                  error:-1/0
                                  guid:serverPrefsGuid
    Thu, 24 Oct 2013 08:34:24 GMT:  ERROR: Bootstrap error: Preferences.RefreshError
    ORIGIN
    server
    TYPE
    error
    APP STATECHART
    SC.Statechart:sc951
      initialized: true
      name: cloudos-statechart
      current-states: [
        active.application.displayingCurrentApp
      state-transition:
        active: false
        suspended: false
      handling-event: false
    BUILD NUMBER
    1T.111208
    TIME
    Thu Oct 24 2013 10:34:26 GMT+0200 (CEST)        (1382603666186)
    HOST
    www.icloud.com
    USER AGENT
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.101 Safari/537.36
    DSID
    287592105
    ENVIRONMENT
    PROD
    RECENT LOG MESSAGES
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: MAIL in main()
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: Creating local CK.AccountPreferences object
    Thu, 24 Oct 2013 08:32:49 GMT:  WARN:  Attempting to process mailprefs from CloudOS…
    Thu, 24 Oct 2013 08:32:49 GMT:  WARN:  Rejecting mailprefs from CloudOS because timeZone information is unavailable in mailprefs
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: Creating local CK.User object
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: -->  Request 1:   POST to https://p01-mailws.icloud.com:443/wm/preference?clientBuildNumber=1T.111546&clie ntId=6EEA665E-4152-41E9-82A7-FBE4C50901D8&dsid=287592105,  headers: Content-Type=text/plain,  body: (omitted)
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1382603569296/1
              wmsid: 109
              params: {"locale":"en-us","timeZone":"Europe/Vienna"}
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: SC.Object:sc1404:dispatch('load content')
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: SC.Object:sc2860:dispatch('noContent')
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG:     -> entering "6.2.2 No Content"
    Thu, 24 Oct 2013 08:32:52 GMT:  DEBUG: APPLICATION: Received applicationWillBecomeActive
    Thu, 24 Oct 2013 08:33:19 GMT:  WARN:  REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
                                                                Status:0
                                                                Request:/wm/preference
                                                                Wmsid:109
                                                                Redirect Count:1
                                                                Timeout Redirect Count:1
                                                                ResponseText:Oops...rawRequest is null
    Thu, 24 Oct 2013 08:33:19 GMT:  DEBUG: -->  Request 2:   POST to https://p01-mailws.icloud.com:443/wm/preference?clientBuildNumber=1T.111546&clie ntId=6EEA665E-4152-41E9-82A7-FBE4C50901D8&dsid=287592105,  headers: Content-Type=text/plain,  body: (omitted)
    Thu, 24 Oct 2013 08:33:19 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1382603569296/1
              wmsid: 109
              params: {"locale":"en-us","timeZone":"Europe/Vienna"}
    Thu, 24 Oct 2013 08:33:49 GMT:  ERROR: GIVING UP ON RETRIES, CoreMail.MailRequest.willReceive:
    responseText: Oops...rawRequest is null,
    this._redirectCount: 1
    Thu, 24 Oct 2013 08:33:49 GMT:  DEBUG: <---------------- Request in: /wm/preference-list-->1382603569296/1,httpStatus: 0,round trip time: 29991ms, wmsid: 109
    Thu, 24 Oct 2013 08:34:24 GMT:  DEBUG: <--  Response 2:  0  (timed out),  headers:   body: (empty)
    Thu, 24 Oct 2013 08:34:24 GMT:  DEBUG: <---------------- Request in: /wm/preference-list-->1382603569296/1,httpStatus: 0,round trip time: 125181ms, wmsid: 109
    Thu, 24 Oct 2013 08:34:24 GMT:  ERROR: retrieveResponseError:
                                  ServerPreferencesDataSource.retrieveResponse
                                  error:-1/0
                                  guid:serverPrefsGuid
    Thu, 24 Oct 2013 08:34:24 GMT:  ERROR: Bootstrap error: Preferences.RefreshError

    Just a minor suggestion.  Since icloud and itunes store accounts are different, you can keep the old ID for itunes and use a new ID for icloud.

  • Iphone 3gs rebooting indefinitely after restoring from security copy

    I sent my iphone 3gs for reparing and the system was restored.
    When I sync it with the last security copy made it begins rebooting indefinitely in the end of the process. I tried with an older security copy and it works fine, but it's just too old and I'm loosing lots of stuff. So it seems that my last security copy is broken.
    Does anyone know how can I handle this?
    Many thanks

    Jailbreaking gets no help here you are on your own

  • Any of the security copies of iCloud is compatible with the iOS version (6.0.1) of this iphone

    Well I recieved new iPhone 5 due to some warranty issues with the other one, so i just finished charging it the 8 hours, and now, I'm trying to re-establish my iCloud security copy, but it tells me that they are not compatible, because the version of the copy is 6.1.4, and the new device is 6.0.1
    ¿What can I do?

    Hello jujuanco
    You will want to restore the iPhone and update it to the latest version so you can restore from your backup. The article below will assist with that process.
    iTunes: Restoring iOS software
    http://support.apple.com/kb/ht1414
    Another way to do this is update the phone and then erase all contents and settings to get it to the same place.
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

Maybe you are looking for

  • Pop-up screen not showing while accessing transactions in SAP CRM WEB-UI

    When we are logging on SAP CRM WEB UI, for transactions like Lead, Complaints and Activities- Sometimes Pop up screen is showing for selecting transaction types, but sometimes it is not showing. We have tried it on different work stations with same u

  • Abap Proxy Generation (Outbound)

    Hi All, I trying to create the ABAP Proxy(OUTBOUND) I have created the message interface in XI and created outbound proxy in R/3 by using SPROXY Tcode. Created the ZProgram by calling class. Please see this link http://www.directupload.net/show/d/807

  • Import of Prospects Error Message "Source File Not Found"

    I have just rebuilt our demo webtools CRM server and am having an issue importing Prospects. I have tried the Excel option and the CSV Option, but get the same error each time saying "Source Not Found" and a back url (which doesnt work). I have compl

  • Firefox loads ads in Twitter but Internet Explorer doesn't

    For some reason when I log in to Twitter with Firefox ads always load in my sidebar and Twitter feed but if I log in to Twitter with Internet Explorer ads never load. What do I need to change in my Firefox settings to make these ads go away? My Pop-u

  • Email in Bex Report

    I have requirement. Email address is extracted from HR infotype PA001 and it is part of the report. If user double clicks the email, he wants to send some comment to that person. Is it possible to do from Bex or Web ? Thanks for help