Iphone sending empty emails

My problem is that from time to time not all the time, messages I send using my Iphone are received at the other end as totally empty.
In my sent message everything is fine, but when the people reply I can definitely see the message is not there.
The problem was reported by more than one person, so I am tempted to think the problem is on my side.
Though they are both using Videotron one major ISP in my neighborhood.
Any suggestions ?

Additionnal Info.
It appears that in deed the problem is restricted to that one ISP.
The problem is probably not on my iPhone, but still is a problem.
Any suggestions are still welcome.

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  • T.37 onramp fax sometimes sends empty attachment

    We have T.37 onramp fax set up with incoming calls arriving on a T1 line into a Cisco 2811, and SMTP emails with fax attachments going out to our custom mailserver.  We have many of these systems in the field.  Most of the time onramp faxes work fine, but we sometimes see the 2811 sending an empty attachment to the mailserver.  We have captured the incoming audio and decoded the fax using the Asterisk PBX utilities, with no errors at all.
    What could cause a 2811 to send an empty fax attachment even though the incoming fax is good?
    Here is the SMTP conversation (with names and numbers changed) -- red from the 2811, blue from the mailserver:
    220-svr02.company.com Simple Mail Transfer Service Ready
    220 ESMTP spoken here.
    EHLO faxgateway.company.com
    250-svr02.company.com
    250-CHUNKING
    250-DSN
    250-AUTH CRAM-MD5 LOGIN PLAIN
    250-AUTH=CRAM-MD5 LOGIN PLAIN
    250-X-DCL-SOURCE
    250-X-DCL-CALLID
    250-X-DCL-DSN
    250-X-DCL-REPLACE
    250-X-DCL-TRANSCRIPT
    250-X-DCL-SENT-ITEMS
    250-X-DCL-GHOST
    250-X-MSW-NOTIFY-SUPPRESS
    250-X-MSW-OP
    250 SIZE 0
    MAIL FROM:<[email protected]>
    250 OK
    RCPT TO:<[email protected]>
    250 OK
    DATA
    354 Start mail input, end with <CRLF>.<CRLF>
    Received:  by faxgateway.company.com for <[email protected]> (with Cisco NetWorks); Thu, 21 Nov 2013 16:22:01 -0500
    To: "1231231234" <[email protected]>
    Message-ID: <[email protected]>
    Date: Thu, 21 Nov 2013 16:22:01 -0500
    Subject: Fax
    X-Mailer: Technical Support: http://www.cisco
    MIME-Version: 1.0
    Content-Type: multipart/fax-message;
    boundary="yradnuoB=_7FCF2013162201695.faxgateway.company.com"
    From: "2342342345" <[email protected]>
    X-Account-Id: 0
    --yradnuoB=_7FCF2013162201695.faxgateway.company.com
    Content-ID: <[email protected]>
    Content-Type: image/tiff; name="Cisco_fax.tif"; application=faxbw
    Content-Disposition: attachment
    Content-Transfer-Encoding: base64
    --yradnuoB=_7FCF2013162201695.faxgateway.company.com--
    550 Fax message contains 0 pages
    Note that our custom mailserver rejects these empty fax attachments because we want the sending fax machine to see a failure in this case.  (If the mailserver were to accept the empty attachment, then the sender would see success but the receiver would receive no fax.)
    The 2811 is running IOS 12.4(25d) and non-default DSP software 26.4.501 (updated to fix a problem with the DIS tones).  But we've been seeing this problem since 12.4(6)T7 with no DSP firmware patch.
    We've enabled all the relevant fax debug logs we can find, and here's the debug output for a 'zero-page fax' call from the point where the T1 connection is established, down to the point where the empty attachment is sent and the mailserver rejects it (names and numbers changed as before):
    Nov 21 21:21:53.511: ISDN Se1/0:23 Q931: TX -> CALL_PROC pd = 8  callref = 0xAA14
            Channel ID i = 0xA98382
                    Exclusive, Channel 2
    Nov 21 21:21:53.511: ISDN Se1/0:23 Q931: TX -> CONNECT pd = 8  callref = 0xAA14
    Nov 21 21:21:53.539: ISDN Se1/0:23 Q931: RX <- CONNECT_ACK pd = 8  callref = 0x2A14
    Nov 21 21:21:53.543: %ISDN-6-CONNECT: Interface Serial1/0:1 is now connected to N/A N/A
    Nov 21 21:21:56.511: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       CSI_PACKET(1231231234)
       DIS_PACKET(speed=5, resolution=1, encoding=1)
    Nov 21 21:21:56.511: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       fax2_response_receive, PROCESSING
    Nov 21 21:21:59.399: //50796/C6DA8CB3B86D/FMSP/t30_rx_flag:
       received flag of modulation: 0
    Nov 21 21:21:59.399: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       fax2_response_receive, PROCESSING
    Nov 21 21:21:59.739: //50796/C6DA8CB3B86D/FMSP/t30_rx_flag:
       received flag of modulation: 0
    Nov 21 21:22:00.719: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       fax2_response_receive, PROCESSING
    Nov 21 21:22:01.311: //50796/C6DA8CB3B86D/FMSP/fax2_response_receive:
       msg dump (size=23):
       FF C0 C2 1C EC 8C 2C 8C 2C 4C 6C AC 4C 04 04 04 04 04 04 04
       04 04 04
    Nov 21 21:22:01.311: //50796/C6DA8CB3B86D/FMSP/fax2_response_receive:
       received=TSI,  remote id string:=          2342342345
    Nov 21 21:22:01.311: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       fax2_response_receive, PROCESSING
    Nov 21 21:22:01.407: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       fax2_response_receive, PROCESSING
    Nov 21 21:22:01.647: //50796/C6DA8CB3B86D/FMSP/fax2_response_receive:
       msg dump (size=10):
       FF C8 C1 00 45 1F 01 01 01 00
    Nov 21 21:22:01.647: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       fax2_response_receive, PROCESSING
    Nov 21 21:22:01.691: //50796/C6DA8CB3B86D/FMSP/fax2_response_receive:
       in response receive WAIT FOR CD
    Nov 21 21:22:01.691: //50796/C6DA8CB3B86D/CCAPI/cc_api_event_indication:
       Event=36, Call Id=50796
    Nov 21 21:22:01.691: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       received DCS_PACKET, BR=9, resolution=0,encoding=1, remote_id_string=          2342342345
    Nov 21 21:22:01.691: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       wait for ready for data from application
    Nov 21 21:22:01.691: //50796/C6DA8CB3B86D/FOIP_ON/lapp_on_application:
       Event(Tag=36, Name=CC_EV_FROM_FMSP_ON_CALL_DETAIL, Disposition=0)
       Call Record(Call State=LAPP_ON_CS_FMSP_CALL_DETAIL(2))
    Nov 21 21:22:01.691: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_validate_context:exit@984
    Nov 21 21:22:01.691: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_msp_event:
       Event(Tag=36, Name=CC_EV_FROM_FMSP_ON_CALL_DETAIL)
    Nov 21 21:22:01.691: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_setup_mspi:
       Prepare MSPI Call Setup Request
    Nov 21 21:22:01.691: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_setup_mspi:
       Envelope [email protected]
    Nov 21 21:22:01.691: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_setup_mspi:
       Envelope [email protected]
    Nov 21 21:22:01.691: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_setup_mspi:
       RFC822 To Comment=1231231234
    Nov 21 21:22:01.691: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_setup_mspi:
       Faxmail Subject=Fax
    Nov 21 21:22:01.691: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_setup_mspi:
       Disposition Notification=
    Nov 21 21:22:01.691: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_setup_mspi:
       Originator TSI=RFC822 From Comment=2342342345
    Nov 21 21:22:01.691: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_setup_mspi:
       Auth/Account ID: `0'
    Nov 21 21:22:01.691: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_setup_mspi:
       Call Setup Request To MSPI
    Nov 21 21:22:01.691: //50795/C6DA8CB3B86D/CCAPI/ccCallSetupRequest:
       Destination=, Calling IE Present=FALSE, Mode=0,
       Outgoing Dial-peer=3, Params=0x45E136F0, Progress Indication=NULL(0)
    Nov 21 21:22:01.691: //50795/C6DA8CB3B86D/CCAPI/ccCallSetupRequest:
       Destination Pattern=.T, Called Number=1231231234, Digit Strip=FALSE
    Nov 21 21:22:01.691: //50795/C6DA8CB3B86D/CCAPI/ccCallSetupRequest:
       Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
       Called Number=1231231234(TON=Unknown, NPI=Unknown),
       Redirect Number=, Display Info=
       Account Number=, Final Destination Flag=TRUE,
       Guid=C6DA8CB3-5229-11E3-B86D-58BC273896C0, Outgoing Dial-peer=3
    Nov 21 21:22:01.695: //50795/C6DA8CB3B86D/CCAPI/cc_api_display_ie_subfields:
       ccCallSetupRequest:
       cisco-username=
       ----- ccCallInfo IE subfields -----
       cisco-ani=
       cisco-anitype=0
       cisco-aniplan=0
       cisco-anipi=0
       cisco-anisi=0
       dest=1231231234
       cisco-desttype=0
       cisco-destplan=0
       cisco-rdie=FFFFFFFF
       cisco-rdn=
       cisco-rdntype=-1
       cisco-rdnplan=-1
       cisco-rdnpi=-1
       cisco-rdnsi=-1
       cisco-redirectreason=-1
    Nov 21 21:22:01.695: //50795/C6DA8CB3B86D/CCAPI/ccIFCallSetupRequestPrivate:
       Interface=0x453B5564, Interface Type=19, Destination=, Mode=0x0,
       Call Params(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Al                                                                                      lowed),
       Called Number=1231231234(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
       Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE, Outgoing Dial-peer=3, Call Count                                                                                       On=FALSE,
       Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=                                                                                      )
    Nov 21 21:22:01.695: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_new_context_guid:exit@2190
    Nov 21 21:22:01.695: //50797/C6DA8CB3B86D/MSPI_ON/mspi_call_setup_request:
       Outgoing Peer Tag=3
       Envelope [email protected]
       Envelope [email protected]
       Mime Outer Type=2
    Nov 21 21:22:01.695: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_open:
       [email protected], [email protected]
    Nov 21 21:22:01.695: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_open:exit@1881
    Nov 21 21:22:01.695: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_add_headers:
       from_comment=2342342345
    Nov 21 21:22:01.695: //50795/C6DA8CB3B86D/VTSP:(1/0:23):1:1:1/vtsp_spi_event_handler:
       Event Category=1, Event=138
    Nov 21 21:22:01.695: //50797/C6DA8CB3B86D/CCAPI/ccIFCallSetupRequestPrivate:
       SPI Call Setup Request Is Success; Interface Type=19, FlowMode=1
    Nov 21 21:22:01.695: //50797/C6DA8CB3B86D/CCAPI/ccCallSetContext:
       Context=0x44047884
    Nov 21 21:22:01.695: //50797/C6DA8CB3B86D/FOIP_ON/lapp_on_setup_mspi:exit@791
    Nov 21 21:22:01.695: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_conference_fmsp_dmsp:
        Starting Conference with FMSP and DMSP
    Nov 21 21:22:01.695: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_conference_fmsp_dmsp:
       Tiff File Created; Time=2013:11:21 16:22:01
    Nov 21 21:22:01.699: //50798/C6DA8CB3B86D/DMSP/docmsp_call_setup_request:
       ramp data dir=ONRAMP, conf dir=DEST
    Nov 21 21:22:01.699: //50796/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:
       (confID=0x440478F0, callID1=0xC66C, callID2=0xC66E, tag=0x0)
    Nov 21 21:22:01.699: //50796/C6DA8CB3B86D/CCAPI/ccConferenceCreate:
       Conference Id=0x440478F0, Call Id1=50796, Call Id2=50798, Tag=0x0
    Nov 21 21:22:01.699: //50796/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:
       Conference Id=0x8B2C, Source Interface=0x45F255A0, Source Call Id=50796,
       Destination Call Id=50798, Disposition=0x0, Tag=0x0
    Nov 21 21:22:01.699: //50796/C6DA8CB3B86D/CCAPI/cc_api_caps_ind:
       Destination Interface=0x45F2554C, Destination Call Id=50798, Source Call Id=50796,
       Caps(Codec=0x4, Fax Rate=0x2, Vad=0x2,
       Modem=0x0, Codec Bytes=20, Signal Type=2)
    Nov 21 21:22:01.699: //50796/C6DA8CB3B86D/CCAPI/cc_api_caps_ind:
       Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
       Playout Max=250(ms), Fax Nom=300(ms))
    Nov 21 21:22:01.699: //50798/C6DA8CB3B86D/DMSP/docmsp_caps_ind:
       CallId=50798, srcCallId=50796
    Nov 21 21:22:01.699: //50798/C6DA8CB3B86D/DMSP/docmsp_bridge:
       conf id=0x8B2C, srcCallId=50798, dstCallId=50796,
       ramp data dir=ONRAMP, conf dir=DEST, encode out=0
    Nov 21 21:22:01.699: //50798/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:
       Conference Id=0x8B2C, Source Interface=0x45F2554C, Source Call Id=50798,
       Destination Call Id=50796, Disposition=0x0, Tag=0x0
    Nov 21 21:22:01.699: //50796/C6DA8CB3B86D/CCAPI/cc_generic_bridge_done:
       Conference Id=0x8B2C, Source Interface=0x45F2554C, Source Call Id=50798,
       Destination Call Id=50796, Disposition=0x0, Tag=0x0
    Nov 21 21:22:01.699: //50798/C6DA8CB3B86D/DMSP/docmsp_bridge:
       Bridge done
    Nov 21 21:22:01.699: //50796/C6DA8CB3B86D/CCAPI/ccConferenceCreate:
       Call Entry(Conference Id=0x8B2C, Destination Call Id=50795)
    Nov 21 21:22:01.699: //50798/C6DA8CB3B86D/CCAPI/ccConferenceCreate:
       Call Entry(Conference Id=0x8B2C, Destination Call Id=50796)
    Nov 21 21:22:01.699: //50798/C6DA8CB3B86D/CCAPI/ccCallSetContext:
       Context=0x44047884
    Nov 21 21:22:01.699: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_change_state:
       Old State=LAPP_ON_CS_FMSP_CALL_DETAIL(2),
       New State=LAPP_ON_CS_FMSP_DMSP_CONFERENCING(3)
    Nov 21 21:22:01.699: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_msp_event:exit@2079
    Nov 21 21:22:01.699: //50796/C6DA8CB3B86D/FOIP_ON/lapp_on_application:
       Event(Tag=29, Name=CC_EV_CONF_CREATE_DONE, Disposition=0)
       Call Record(Call State=LAPP_ON_CS_FMSP_DMSP_CONFERENCING(3))
    Nov 21 21:22:01.699: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_validate_context:exit@984
    Nov 21 21:22:01.699: //50796/C6DA8CB3B86D/FOIP_ON/lapp_on_conference_created:
       FMSP and DMSP Are Conferenced
    Nov 21 21:22:01.699: //50796/C6DA8CB3B86D/FOIP_ON/lapp_on_conference_created:
       Sending RECEIVE ENABLE to FMSP
    Nov 21 21:22:01.699: //50796/C6DA8CB3B86D/CCAPI/ccDeliverEvent:
       Event Category=0, Call Id=50796
    Nov 21 21:22:01.699: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_change_state:
       Old State=LAPP_ON_CS_FMSP_DMSP_CONFERENCING(3),
       New State=LAPP_ON_CS_FMSP_PAGE_ACCEPT_REQUESTED(4)
    Nov 21 21:22:01.699: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       send CFR_PACKET
    Nov 21 21:22:01.703: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       fax2_configure_rx_data, STILL_LOOKING, T2 timer not expired
    Nov 21 21:22:01.703: //50796/C6DA8CB3B86D/CCAPI/cc_process_notify_bridge_done:
       Conference Id=0x8B2C, Call Id1=50796, Call Id2=50798
    Nov 21 21:22:01.847: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_work_routine:
       socket 0 readable for first time
    Nov 21 21:22:01.863: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_work_routine:
       socket 0 readable for first time
    Nov 21 21:22:01.863: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 220-svr02.company.com Simple Mail Transfer Service Ready
    Nov 21 21:22:01.863: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_work_routine:
       socket 0 readable for first time
    Nov 21 21:22:01.863: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 220 ESMTP spoken here.
    Nov 21 21:22:01.863: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: EHLO faxgateway.company.com
    Nov 21 21:22:01.863: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:01.875: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250-svr02.company.com
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250-CHUNKING
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250-DSN
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250-AUTH CRAM-MD5 LOGIN PLAIN
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250-AUTH=CRAM-MD5 LOGIN PLAIN
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250-X-DCL-SOURCE
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250-X-DCL-CALLID
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250-X-DCL-DSN
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250-X-DCL-REPLACE
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250-X-DCL-TRANSCRIPT
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250-X-DCL-SENT-ITEMS
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250-X-DCL-GHOST
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250-X-MSW-NOTIFY-SUPPRESS
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250-X-MSW-OP
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250 SIZE 0
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: MAIL FROM:<[email protected]>
    Nov 21 21:22:01.879: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:01.895: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250 OK
    Nov 21 21:22:01.895: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: RCPT TO:<[email protected]>
    Nov 21 21:22:01.895: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:01.911: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 250 OK
    Nov 21 21:22:01.911: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 354 Start mail input, end with <CRLF>.<CRLF>
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: Received:  by faxgateway.company.com for <[email protected]> (with Cisco NetWorks); Thu, 21 Nov 2013 16:22:01 -0500
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: To: "1231231234" <[email protected]>
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: Message-ID: <[email protected]>
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: Date: Thu, 21 Nov 2013 16:22:01 -0500
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: Subject: Fax
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: X-Mailer: Technical Support: http://www.cisco
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: MIME-Version: 1.0
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: Content-Type: multipart/fax-message;
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S:  boundary="yradnuoB=_7FCF2013162201695.faxgateway.company.com"
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: From: "2342342345" <[email protected]>
    Nov 21 21:22:01.927: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:01.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: X-Account-Id: 0
    Nov 21 21:22:01.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:02.695: //50797/C6DA8CB3B86D/MSPI_ON/mspi_check_connect:
       MMccb(Count=0)
    Nov 21 21:22:02.695: //50797/C6DA8CB3B86D/MSPI_ON/mspi_check_connect:
       SMTP Connected To The Server !
    Nov 21 21:22:02.695: //50797/C6DA8CB3B86D/CCAPI/cc_api_call_connected:
       Interface=0x453B5564, Data Bitmask=0x0, Progress Indication=NULL(0),
       Connection Handle=0
    Nov 21 21:22:02.695: //50797/C6DA8CB3B86D/CCAPI/cc_api_call_connected:
       Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)
    Nov 21 21:22:02.695: //50797/C6DA8CB3B86D/FOIP_ON/lapp_on_application:
       Event(Tag=8, Name=CC_EV_CALL_CONNECTED, Disposition=0)
       Call Record(Call State=LAPP_ON_CS_FMSP_PAGE_ACCEPT_REQUESTED(4))
    Nov 21 21:22:02.695: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_validate_context:exit@984
    Nov 21 21:22:02.695: //50797/C6DA8CB3B86D/FOIP_ON/lapp_on_call_connected:
       MSPI call connected:
       Start Conferencing DMSP and MSPI
    Nov 21 21:22:02.695: //50798/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:
       (confID=0x440478F4, callID1=0xC66E, callID2=0xC66D, tag=0x0)
    Nov 21 21:22:02.695: //50798/C6DA8CB3B86D/CCAPI/ccConferenceCreate:
       Conference Id=0x440478F4, Call Id1=50798, Call Id2=50797, Tag=0x0
    Nov 21 21:22:02.695: //50798/C6DA8CB3B86D/DMSP/docmsp_bridge:
       conf id=0x8B2D, srcCallId=50798, dstCallId=50797,
       ramp data dir=ONRAMP, conf dir=SRC, encode out=0
    Nov 21 21:22:02.695: //50798/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:
       Conference Id=0x8B2D, Source Interface=0x45F2554C, Source Call Id=50798,
       Destination Call Id=50797, Disposition=0x0, Tag=0x0
    Nov 21 21:22:02.695: //50798/C6DA8CB3B86D/DMSP/docmsp_bridge:
       Bridge done
    Nov 21 21:22:02.695: //50797/C6DA8CB3B86D/MSPI/mspi_bridge:
       MMccb(State=CONNECTED, Type=Onramp), Destination Call Id=50798
    Nov 21 21:22:02.695: //50797/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:
       Conference Id=0x8B2D, Source Interface=0x453B5564, Source Call Id=50797,
       Destination Call Id=50798, Disposition=0x0, Tag=0x0
    Nov 21 21:22:02.695: //50798/C6DA8CB3B86D/CCAPI/cc_generic_bridge_done:
       Conference Id=0x8B2D, Source Interface=0x453B5564, Source Call Id=50797,
       Destination Call Id=50798, Disposition=0x0, Tag=0x0
    Nov 21 21:22:02.695: //50798/C6DA8CB3B86D/CCAPI/ccConferenceCreate:
       Call Entry(Conference Id=0x8B2D, Destination Call Id=50796)
    Nov 21 21:22:02.695: //50797/C6DA8CB3B86D/CCAPI/ccConferenceCreate:
       Call Entry(Conference Id=0x8B2D, Destination Call Id=50795)
    Nov 21 21:22:02.695: //50797/C6DA8CB3B86D/CCAPI/ccCallSetContext:
       Context=0x44047884
    Nov 21 21:22:02.695: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_call_connected:exit@2508
    Nov 21 21:22:02.695: //50798/C6DA8CB3B86D/FOIP_ON/lapp_on_application:
       Event(Tag=29, Name=CC_EV_CONF_CREATE_DONE, Disposition=0)
       Call Record(Call State=LAPP_ON_CS_FMSP_PAGE_ACCEPT_REQUESTED(4))
    Nov 21 21:22:02.695: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_validate_context:exit@984
    Nov 21 21:22:02.699: //50798/C6DA8CB3B86D/CCAPI/cc_process_notify_bridge_done:
       Conference Id=0x8B2D, Call Id1=50798, Call Id2=50797
    Nov 21 21:22:06.487: //50796/C6DA8CB3B86D/FMSP/t30_rx_flag:
       received flag of modulation: 0
    Nov 21 21:22:06.487: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       fax2_configure_rx_data, DETECTED_COMMAND
    Nov 21 21:22:06.487: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       fax2_command_receive, NO_COMMAND, T2 timer not expired
    Nov 21 21:22:12.275: //50796/C6DA8CB3B86D/FMSP/t30_rx_flag:
       received flag of modulation: 0
    Nov 21 21:22:13.207: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       fax2_command_receive, PROCESSING
    Nov 21 21:22:13.267: //50796/C6DA8CB3B86D/FMSP/fax2_command_receive:
       msg dump (size=3):
       FF C8 F4
    Nov 21 21:22:13.267: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       fax2_command_receive, PROCESSING
    Nov 21 21:22:13.287: //50796/C6DA8CB3B86D/FMSP/fax2_phaseB_receive:
       fax2_command_receive, RECEIVED_COMMAND
    Nov 21 21:22:13.287: //50796/C6DA8CB3B86D/FMSP/fax2_phaseD_receive:
       received EOP
    Nov 21 21:22:13.287: //50798/C6DA8CB3B86D/DMSP/docmsp_xmit:
       srcCallId=50796, dstCallId=50798, direction=0
    Nov 21 21:22:13.287: //50796/C6DA8CB3B86D/FMSP/fax2_phaseD_receive:
       waiting for page acceptance by the application
    Nov 21 21:22:13.287: //50797/C6DA8CB3B86D/MSPI_ON/mspi_xmit:
       MMccb(State=CONFERENCED, Type=Onramp, Buffer Count=0),
       Source Call Id=50798
    Nov 21 21:22:13.287: //50797/C6DA8CB3B86D/MSPI_ON/mspi_onramp_xmit:
       EOD Received
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: --yradnuoB=_7FCF2013162201695.faxgateway.company.com
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: Content-ID: <[email protected]>
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: Content-Type: image/tiff; name="Cisco_fax.tif"; application=faxbw
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: Content-Disposition: attachment
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: Content-Transfer-Encoding: base64
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_send_data_cisco:exit@849
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: --yradnuoB=_7FCF2013162201695.faxgateway.company.com--
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_work_routine:
       Sending terminating dot ...(socket=0)
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_writeln:
       (C)S: .
    Nov 21 21:22:13.931: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_write:
       return code=0
    Nov 21 21:22:13.959: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_getln:
       (C)R: 550 Fax message contains 0 pages
    Nov 21 21:22:13.959: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_work_routine:
       error in SMTP server's response to terminating "."
    Nov 21 21:22:13.959: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_work_routine:
       ERROR, socket=0
    Nov 21 21:22:13.959: //-1/C6DA8CB3B86D/SMTPC/esmtp_client_engine_work_routine:
       Finishing, socket=-1, bytes send=1091
    Nov 21 21:22:13.959: //50797/C6DA8CB3B86D/MSPI_ON/mspi_onramp_buff_finished_callback:
       MMccb(Call State=CONFERENCED, Buffer Count=1)
    Nov 21 21:22:13.959: //50797/C6DA8CB3B86D/MSPI_ON/mspi_onramp_buff_finished_callback:
       EOD Received; Status=1
    Nov 21 21:22:13.959: //50797/C6DA8CB3B86D/MSPI_ON/mspi_onramp_buff_finished_callback:
       Message [email protected]
    Nov 21 21:22:13.959: //50797/C6DA8CB3B86D/MSPI_ON/mspi_onramp_buff_finished_callback:
       Status=1
    Nov 21 21:22:13.959: //50797/C6DA8CB3B86D/MSPI/mspi_set_disconnect_text:
       MMccb(Disconnect Cause=network out of order (38): SMTP client engine not completed)
    Nov 21 21:22:13.959: //50797/C6DA8CB3B86D/CCAPI/cc_api_call_disconnected:
       Cause Value=38, Interface=0x453B5564, Call Id=50797
    Nov 21 21:22:13.959: //50797/C6DA8CB3B86D/CCAPI/cc_api_call_disconnected:
       Call Entry(Responsed=TRUE, Cause Value=38, Retry Count=0)
    Nov 21 21:22:13.959: //50797/C6DA8CB3B86D/FOIP_ON/lapp_on_application:
       Event(Tag=11, Name=CC_EV_CALL_DISCONNECTED, Disposition=0)
       Call Record(Call State=LAPP_ON_CS_FMSP_PAGE_ACCEPT_REQUESTED(4))
    Nov 21 21:22:13.963: //50795/C6DA8CB3B86D/FOIP_ON/lapp_on_validate_context:exit@984

    Still not solved.  Cisco support suggested adding the config command 'mta send success-fax-only' which is supposed to prevent sending empty emails or partial faxes, however there's a bug that means that has no effect IOS 12.4.  We're looking at upgrading to 15.1(4)M8 which has the fix, but that will take some time.
    Your problem sounds slightly different.  See if you can get a network capture of the SMTP conversation with the target mailserver, to see if something's going wrong there.

  • I just restored a new iPhone from iTunes and now it is continuously asking me for my email passwords. I can receive emails with no issue, but I cannot send any emails.

    I've entered my passwords for both email accounts numerous time and it still won't send any email and continuosly asks for the passwords.

    Hello Timmy790
    Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Regards,
    -Norm G.

  • Have an iphone 3GS, 2 email accounts.  My work email account used to work.  Now if I send any emails from this account it only appears in my sent box.  Recipients internal and external do not receive.  IT person cannot figure why occurring.  Any insight?

    Have a iphone 3GS; 2 email accounts.  one is for work.  It used to work fine until about Feb 2011.  Now when i send emails from my work account it only appears in the sent file.  Recipients do not get email.
    IT person looked at it & cannot find why this is happening.
    Any insight why this is occurring??

    This has nothing to do with your iPhone.
    If a message is in the account's Sent mailbox, this means the message was successfully sent. If a message cannot be sent for whatever reason, it will remain in the Outbox.
    What happens to a message after it was successfully sent has nothing to do with the email client or computer/device used to send the message.

  • TS3276 I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone

    I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone help?

    Thank you for heading me in the right direction.  I reset my Mail account for Outgoing Mail Server to outbound.att.net:(customer ID)@att.net (instead of smtp.att.yahoo.com, per Apple's online troubleshooting information).   I'm not sure what "(Offline)" means when it appears at the end of my Outgoing Mail Server (SMTP)??  In the Advanced box I clicked on "Use custom port:  465" and checked "Use Secure Sockets Layer."  Authentication:  Password; I have correct User Name and Password put in.  After doing all this, when I try to send emails again today, they go directly to the Outbox and sit there. 
    What's curious is that my first sent email this morning did go out using the Outgoing Mail Server, smtp.att.yahoo.com: (customer ID)@att.net(Offline) but subsequent emails I tried to send with this server were rejected with the message:  "Cannot send message using the server smtp.att.yahoo.com (etc.).  The SMTP server doesn't support TLS(SSL) on port 587.  Verify your account settings and try again."  That's when I tried resetting my Outgoing Mail Server to outbound.att.net (etc.), as mentioned above, and was unsuccessful in sending out any further emails.  I guess my next step is to contact my email service provider, AT&T, and see if they can help me.  Thanks, again, for taking the time to respond and for giving me your input!  Much appreciated!

  • Cannot send an email from my alias Mobile Me account from the iPhone.

    I have a Mobile Me email account which works perfectly on my Mac and iPhone. I created a an Alias Mobile Me Account on the web.
    I am able to create a new email from the alias account on the Mac.
    The iPhone will not recognize the alias account, I cannot add it or sync the account.
    I cannot send an email from my alias Mobile Me account from the iPhone.

    To all frustrated MobileMe alias owners who want to send email from iPhone - please go to the feedback area of the apple.com and leave messages regarding this issue. I had a lengthy conversation with a tech support guy who agreed that this is a needed fix - he said to initiate a grass roots effort - and that by all of us leaving messages it will eventually get attention and fixed. Why would Apple give us the ability to create alias's, use them on mobileme website, on our mac mail programs, but NOT the iPhone, which is the MOBILE device. Silly. Please protest!! Thanks.

  • I cannot send an email from my iphone

    I have entered all of the information for my in-coming and outgoing server into my iphone 4s.  However, I cannot send an email  and the message reads as follows "The sender address XX.net was rejected by the server.

    Did you check your user name and password in Settings>Mail,Contacts,Calendars...tap your email account, tap SMTP, then tap the primary server name.  Make sure the settings there are correct.

  • Cannot send an email from within contacts on iPhone

    I’m trying to send email from within my contacts list app on my iPhone but the send button will not highlight and therefore cannot be pressed to send the email.   Sending email from the mall app works fine. Anyone know why this is happening?

    That also occurs for me and looks like a bug. The problem seems to be that, although the "To" address appears in the draft email, the iPhone does not think that it is there and won't activate the Send button. If one simply touches the "To" field the address disappears.
    Submit this as a bug at http://www.apple.com/feedback/iphone.html

  • I am sending an email from one account on iphone 4s but the replies are coming into another account on my phone

    I have had an iphone 4s for about a year and have 4 email accounts that come in on it: verizon, gmail, my work, and icloud.  Periodically, I send an email from one account, it shows the message as sent from that account in my sent mail, but the recipient receives it from the gmail account and therefore replies to the gmail.  Has anyone had this happen?  It is almost as if my messages are bouncing into gmail when I send them, although on my phone it shows as having been sent from another account.  I have not had this happen on my computer where I have all of these emails coming in as well.  I thought perhaps it was me not being careful about which account I was sending from when using my phone, but the mail I sent this morning I was very careful to make sure was from verizon, the sent mail on my phone shows it was sent from verizon, and the reply came in on gmail.  Gmail isn't even the default email address- verizon is! My iphone is using version 6.1.3. Does anyone have any ideas? This is a major problem for me so I appreciate any ideas!  Thank you!!!

    I am not sure whether this is related, but I had a problem with Gmail where each time I sent and email via my iPhone it would bounce back in my Gmail account as unread. You migh want to check this Google article explaining why this happens and how to avoid it:
    https://support.google.com/mail/answer/1710338?ctx=gmail&hl=en-GB&authuser=0

  • I cannot send Yahoo eMail from iPad or iPhone, but I can receive

    I cannot send Yahoo eMail from iPad or iPhone, but I can receive.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
     Cheers, Tom

  • I send an email from my Iphone to a friend.  My friend receives it on her Iphone, but as text message.  She replies and it goes back to my daughter's phone, a completely different email and phone number.  Why?

    I send an email from my Iphone to a friend.  My friend receives it on her Iphone, but as text message.  She replies and it goes back to my daughter's phone, a completely different email and phone number.  Why?

    We went through my friend's phone and my daughter's email and phone number are not in it.  I have never given my daughter's iphone number to my friend.  Is it something to do with gmail or my apple id?  My daughter (14) has been using my computer as her "base" for HER Iphone. 
    My friend does use her iphone number as an email address as well.
    For instance:  her phone number might look like this:  (493) 305-3958
    and her email address would look like this:  [email protected]
    If I Iphone/email my friend, she receives it as a text message.  Then if she replies to that text message, it goes to my daughter's phone and not mine.  It's completely crazy!  We searched her phone contacts and did not find my daughter's phone number anywhere or attached anywhere to mine.  Since when does Iphone emailing wind up in the text messaging area?

  • HT1688 How do I send an email from my Iphone to a "group" that I have established in my Yahoo account

    How do I send an email from my Iphone to a "group" that I have established in my Yahoo account?

    So I have bought a couple of apps on my iphone and would like to transfer them to my itunes library, but not sure how.
    iTunes > File > Transfer purchases
    When I plug in my iphone and try and sync the two, I get a warning from itunes that everything on my iphone will be wiped and everything from my itunes library will be moved to it.
    Have you changed the computer you are syncing with?

  • My wife and I have iPhones 4s,s. We also have an iPad. We share hue same email address. When I send an email from my phone or the iPad it looks as if it comes from my wife instead of me(her name comes up as the person who sent it) I want my name on the ma

    My wife and I have a iPhone 4S each and an I pad. When I send a email from my phone and from my iPad her name comes up as the sender. We only have one contact email address and that is the way we warn to keep it.
    Please can someone tell me how  I can change this so when I send a mail from my phone and from the IPad that it reads from me.
    Thanks

    Rectory wrote:
    Please can someone tell me how  I can change this so when I send a mail from my phone and from the IPad that it reads from me.
    You need a separate email address but you've already ruled out that solution.

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