Iphone shows 'connect to itunes' sign after
iphone says 'connect to itunes' after an 'error' occurred during an upgrade to ios5...it has been connected for 10hours with the 'connect to itunes' sign showing but is not activated my iphone has been connected ever since. I have also tried re-connecting it/switching pc and itunes on and off but still no luck. I am assumming it is restoring itself but getting nowhere:(
Hello Aamir,
It sounds like at this point your phone will not turn on. I would like to recommend the troubleshooting from this article named:
iPhone: Hardware Troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thank you for using Apple Support Communities.
All the very best,
Sterling
Similar Messages
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My iPhone 3gs got an update today ios 6.1.6 but when i press install update my phone shutdown and shows connect to itunes display, after i connect to itunes it shows unknown erro (306).....whats is happening and what should i do ?
Take a look at this post: https://discussions.apple.com/thread/5036467?tstart=0
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences(PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, seeiTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
For more information on other security software, see iTunes: Troubleshooting security software issues. -
IPhone shows connect to iTunes and when i connects, iTune crashes :(
I have downloaded the iOS8 and while it was upgrading the phone, the iTunes crashed and the iPhone is showing the ' connect to iTunes' symbol. But as soon as i plugged the device on my mac the iTunes crashes. Relaunching the iTunes again ended up in crashing the same . i can launch iTunes with out the iPhone connected, but again, when i connect the phone it crashes. and the phone keep showing " connect to iTunes icon".. Bad problem
Restart the Mac, restart iTunes, then connect the iPhone using the recovery mode instructions given in http://support.apple.com/kb/HT1808
-
IPhone shows "Connect to iTunes"-Screen, can't sync!
Hi,
this morning (Germany) I got really shocked. My iPhone is now showing a "Connect to iTunes"-Screen. When connected to iTunes, I get everything as usual with access to my music and everything.
Except that I can't make a Backup with iTunes.
When I try to do so, iTunes says it can't establish a session (or whatever it's called in english), which is very nasty because my last backup has been exactly a month ago and I have some really important text messages, notes, documents in apps, bought apps for about 40€ (55$) and so on.
I guess my iOS 4.2 Beta has expired (I was still using Beta 1), but is there anything I can do to save my data? I know Apple says Betas aren't for primary use and I should use it on a secondary device, but as I'm a coding-loving pupil I can't afford multiple devices.
Thanks if you can help me,
Niklas
Message was edited by: NiklasnickApps can be downloaded again for free: http://support.apple.com/kb/HT2519
Did you check Apple Mobile Device Service and you security settings to see if your driver installation is still ok?
You already mentioned the beta problem, the only thing you could try would be a manual backup on another computer. Don't forget to disable autosync in iTunes before you connect. -
my ipod is disabled and asking to connect to itunes.
i ahve tried to recover and dfu but it still dosent work .Please any help asap will be appriciatedPut the phone into recovery mode:
http://support.apple.com/kb/ht1808 -
i update my 3gs to 6.1 from 4.1 after installation of software it shows connect to itunes or connect to wi-fi when i connect it to itunes it shows the iphone tab in itunes bt after some times it say we are unable to complete your request please help me
That would be the wireless number assigned by AT&T when the purchaser of the iPhone signed up as a customer with AT&T. If neither you nor your uncle ever activated the iPhone with AT&T, click the "non customer" button.
Note that jailbreaking often renders it impossible to get an iPhone officially unlocked, so don't be surprised if it fails. If it does, then you may have to buy a new iPhone, this time one that is officially unlocked.
Regards. -
my ipod touch is not getting recognised after the update in my itunes library. i have updated my library as well. but it shows the connect to itunes sign on my ipod.
If it happened after updating iTunes on the computer see:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
If after updating the iOS on your iPod:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i am unable to restore my iphone 4s " screen showing USB cable arrow showing to connect to iTunes" when i connect to itunes it after asking restore (step 3 without going to step 4) starts updating itunes with no effect to screen which is still showing usb and itunes symbols
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
after attempting to update to latest software, my iphone 4 is stuck showing "connect to itunes" picture screen. My computer will not recognize device. I have tried restarting/restoring/hard reset/reinstalling itunes and every other suggestion listed on apple troubleshooting website. thoughts?
The next step is to try recovery mode as described here:
iOS: Unable to update or restore -
after finish software updates IOS 7 in my iphone 4s its showing connect to itunes after i connect with itunes its showing 40 hours remaining for update. But still not finish even after every 30-45 minutes showing error. What i will do please guide me. I'm connecting my device with my acer laptop windows 7 professional.
firstly thanks for quick reply.
sorry sir,
i am confused in last line you wrote,
" This will erase the phone but you will be given an option at the end to restore to an existing backup, if you have one."
i did not understand last sentence - if i have one? you mean to say if i have data or not in my iphone?
i have many pictures, messages, contacts which are very much important.
so will it be all restore and will be backup again in my iphone if i restore?
i am extremely sorry to interrupt you again.
waiting for your quick reply
thanks and regards,
vishal -
HT201210 My iPod constantly shows the 'connect to iTunes' sign, how to fix this?
My iPod is showing the 'connect to iTunes' sign, even when I connect to iTunes and do everything it says to do. I have repeated this process several times and still no change. I believe it has wiped everything off of my iPod but I can't access anything on it as it is always on the same screen. Can it be fixed?
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
when i tried to update my iphone 4s from ios 5.1.1 to ios 6.1.2 connecting through other wifi personnel hotspot connection., my iphone got switch off and showing connect to itunes with "itunes round logo" and usb cabel connection
please help me what i have to do, so i should not loose my data in iphone (messages, contacts, photos and videos etc.)
also i was confused weather i should do restore my iphone through itunes, will my all data erase?
there also showing that after restore i can get back my all data and settings?
please help me
vishal.firstly thanks for quick reply.
sorry sir,
i am confused in last line you wrote,
" This will erase the phone but you will be given an option at the end to restore to an existing backup, if you have one."
i did not understand last sentence - if i have one? you mean to say if i have data or not in my iphone?
i have many pictures, messages, contacts which are very much important.
so will it be all restore and will be backup again in my iphone if i restore?
i am extremely sorry to interrupt you again.
waiting for your quick reply
thanks and regards,
vishal -
When I went to update my iPod touch on iTunes, it said unable to update then the iPod shutdown and no longer showed connected in iTunes. I have tried holding down both buttons for up to 3 mins with no luck turning it on, even after a full charge. Help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
After I purchased , downloaded it and installed it , my Ipod Touch 1st gen restarted and show connect to Itune but Itune does not recognize it, I restarted the PC, the Ipod, now I paid for something that I was thinking will be easy and make my life easy
See if placing the iPod in DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My iPod touch shows at startup the "connect to iTunes" sign-what can i do?
My ipod touch 4g 32gb white shows at startup the "connect to itunes"sign...What can i do?
Connect the iPod to your computer via the USB cable and restore via iTunes
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
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