Iphone shows itunes logo and usb

Tried to update the OS 4.3.2, it gave an error message at the end and displayed ituned logo and usb cable image. I checked it online and found others that had same problem. The phone was fronzen!!!. I pressed the two buttons simultaneously to reset it and it erased everything that I had. Luckily I have backup but ITunes wont restore it. What could have gone wrong?

Hi,
This can happen if the connection between the iPhone and computer has been interupted or the software has encounted an error whilst it is being downloaded. If you can try another backup and if that doesnt work keep resetting the iPhone it will restore. I have had the same problem. But it can happen with something as simple as the connection being interrupted.
Good luck!

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