IPhone shut off wont turn back on how do I fix it, iPhone shut off wont turn back on how do I fix it
My IPhone screen shut off unable to get it back on, I thought the battery died plugged it in and nothing happened. When you call my phone number it continues or ring like the phone is on Any idea how to fix it and if its not fixable any idea how to get pictures and what not that weren't saved to ICloud off the phone
It sounds like the back lighting is either broke, or in some way turned off in the os. If it is still ringing then I would think that it should connect to itunes and be backed up.
If your not using itunes, download it and backup the phone. Then search for instructions on how to do a factory reset. Hopefully its some sort of software glitch and a reset will solve it, but you will loose anything that hasnt been backed up if you dont sync to itunes first.
Similar Messages
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My iphone 4s shut off and wont turn back on. I was on it one minute, then put in down, and then it was shut off. I plugged it in as i slept and its been on the charger for 6 hours and it still hasnt come on. My lock btton is also broken, so how do i turn it back on?
You might try posting in the iPhone forum. This is the iPad forum.
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My iphone 4 keep shutting off and now it wont turn back on. how do i turn my phone on
i can not turn on my iphone 4 on and it keep shuting off. how do i turn on? however the button at the top of my phone doesnt work so even when i try to plug my phone up it still doesnt turn on.
Hey lattifahfromny,
Thanks for the question. Based on the information you have provided, the following resource may assist you:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks,
Matt M. -
My ipod touch shut off and now it wont turn back on, how do i fix that?
my ipod touch shut off and now it wont turn back on, how do i fix that?
Hey lattifahfromny,
Thanks for the question. Based on the information you have provided, the following resource may assist you:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks,
Matt M. -
iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!! how do i fix this?!
Hello StephanieeLovezYou,
Thank you for the details of the issue you are experiencing with your iPhone. I would be concerned too if my iPhone was only turning on when connected to power. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!
& it keeps trying to turn on but it wont . like the apple logo pops up for a minute , then turns off.Had exact same problem. Rang Apple support and various apple repairers. All of them said in effect, too bad, you'll have to lose everything since your last backup. It's a work phone with very important stuff on it and the latest backup was on a computer that had a virus. Convergence of crap :/
Happened to talk to a friend who said to try replacing the battery. Did that. Problem fixed. All data saved.
To all Apple support people: rather than say 'once it's in recovery mode you lose all data' try saying 'replace your battery and see if that works first'!!!! -
my iphone 4 has been shutting off randomly for about a week saying its dead when its not now it wont turn back on at all just giving me the charging picture
Plug the device into a working charger.
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My Iphone shut off with 74%battery and wont turn back on
My Iphone shut off with 74%battery and wont turn back on
Hold down home and sleep buttons for about 15 seconds. If you don't see the Apple logo, plug phone into wall charger for at least 15 minutes.
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I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up
Did you try to connect in recovery mode, as explained in this article?
If you can't update or restore your iOS device
If this does not work, get it checked by an Authorized Apple Service Provider or by Apple:
iPhone - Contact Support - Apple Support -
my iphone 4 shut off and wont turn back on so i had to go to restore it and it wont reload or anything just stays on the loading screen and does nothing?
Hi marissacav,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
Cheers,
- Judy -
My Iphone 4 shut off and wont turn back on, will a reset wipe my Data?
My Iphone 4 shut off and wont turn back on. If I do a reset with the power and home buttons will I for sure lose all data that hasn't been backed up on my computer in the last week?
No.
A reset is very similar to rebooting your computer. -
my iphone 3gs is locked up... just shut off in the middle of a text... tries to turn it back on and it wont go past the aple screen??
Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
If you can't do that, try Recovery Mode... http://support.apple.com/kb/HT1808 -
i restored my iphone 5c and it shut off and now it wont turn back on i tried to restore it nothing its fully charged and i tried to hold the home button and lock button it shows the logo and shuts off again
1st, try to do a hard reset if that does not work try this article
http://support.apple.com/kb/ts3281 -
my iphone randomly shut off today and wont turn back on, what do i do? it has been charging for 2 hours now
Try a reset ..
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. -
My iphone 4s just now shut off it wont turn back on its not that old i dont know whats going on please help
Do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
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