IPhone shuts down after end of phone call
My new iPhone 3G cuts out/powers off at the termination of any incoming or outgoing call. I have to wait 5-10 seconds to get it to respond again and power up. Has anyone had a similar problem and how did you fix it?
There is a chance that maybe you didn't explain your issue well. The screen does turn off when you bring to your ear when the phone is on a call. This is done with the proxmity sensors.
Now if it won't come back on when you pull away, there is a good chance you are using a case on your phone that is partially blocking the sensors.
Take phone out of case (if in one) and see if problem continues.
Similar Messages
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HT1414 my iphone has problem in open and if it open iphone shut down after few minuate
I have bought this iphone5 from Hannova German in April2013 and I am using this iphone5 in Nepal. In Nepal there is no authorized dealer. This problem came just from 15th July 2013. It has problem in opening and if it open it shut down after few minuate. So how to solve this problem and I think it has a guarantee period. I woud like your support to solve this problem. Thank you.
<Edited by Host>Hi Prashun,
Thanks for visiting Apple Support Communities.
You can use these steps to troubleshoot your iPhone if it's powering off unexpectedly:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Regards,
Jeremy -
Iphone shuts down after a few minutes of non-use (after 1.1.3 update)
After the update, if I do not use the iphone for a few minutes it basically goes dead and I need to power it on and it reloads the system...I tried to reinstall the update, delete all my data and start fresh...nothing has worked...I really do not know what else to do...it really seems a software issue...
Any thoughts? Thanks,i am having the same problem... i turned the auto-lock off so my phone never sleeps and in return it runs my battery down even faster and calls people on accident... even more odd is that the car charger i bought from at&t has alweays worked fine until the 1.1.3 update and it all of the sudden started sayin that this accessory wasn't designed for an iphone and that i should put it in airplane mode so i wouldn't get interference... i have restored several times and nothing helps... i have been all over the net looking for a fix but finally had to call apple and they are sending me a loaner and i have to ship mine back to them for repair... should be here tomorrow (i hope)... beware there is a $30 loaner phone fee... as bad as it sounds i'm glad to hear that i'm not the only one with this problem...
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IPhone is frozen after making a phone call. Does not respond to any command. Does not turn off.
Also iTunes freezes when iPhone is connected to laptop.
Press and hold down the home button and the power button at the top of the phone both at the same time until you see the apple logo appear - this is a reset of the phone and is a good fix for most problems. Its a mini computer and every now and then it needs a reset. - hope this helps - let me know
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music app automatically starts after using Bluetooth headphones during a phone call
If you don't have iTunes you will need to buy the song from the iTunes store and download it that way. If it is a custom track you may be out of luck. The only way to get a song on your device without iTunes involves jailbreaking it.
iOS is set up to prevent people from emailing each other songs, videos, movies, books, etc. This is how Apple got their contracts with the content providers by promising that they would do what ever it takes to prevent people from sharing content that they didn't pay for. -
IPhone shuts down when phoning
Hello,
when the battery goes to about 50%, my iPhone shuts down when I make a call (or receive) one. When I turn it on again (without charger) and try to make another call, it shuts down again There is no low battery warning!
But I can use it for hours surfing the internet (WIFI or EDGE), playing music etc. I also tried to use (internet & music) it, till it shuts down and charge it for at least 6 hours. This doesn't help as well.
Can I do anything else or do I have to replace it?
Firmware is the latest 1.1.1
Best regards
René
Message was edited by: Rene ScrubeiSorry to hear you are having so much trouble.
2 things to do before you seek service.
1. Reboot the iPhone on your own. Hold down the button on the top and wait until you get the red bar telling you to slide to turn it off. Power down, reboot and see if the problem persists.
2. If that doesn't work, Reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
3. Final option is to restore the iPhone in iTunes. You'll lose some data, but if you back up first, you'll obviously be ok.
An Apple genius will ask if you have tried these steps before proceeding. Good luck. -
Hi, after updating my iphone since 2 weeks back now i am facing a battery problem i charce fully my iphone and by the end of the day my iphone shuts down it needs to be charged again and if i didi some calles it leaks after few hours. Please adivse me what to do.
I final piece for me in the jigsaw following on from this
http://www.care4pcs.co.uk/2012/10/how-to-be-happy-gmail-user-on-iphone-or.html
is to turn off wifi when you do not need it. When I leave the house I turn off wifi, because the majority of the times when my iPhone has got very hot and crashed is when I am away from home. I suspect that if the iPhone is in the vicinity of public wifi (wheather secure or not secure) it will try and connect, even if you have 'automatically join known networks' set to off. This is easy of course if you have an unlimited data contract for your iPhone. I may be wrong, but it is working for me. It makes sense for me because it is another way of reducing the work the processor (and battery) has to do and therefore reduces the chance of overheating.
Having said that, I never had this problem with my iPhone 4. I now have a 4S.
Try it. Hope it works for you. -
i phone 3 shuts down after 3 to 4 mins when making a call - then large apple sign apeers phone frozen - only way to unlock is to re charge although there is enough battery - any answers would be welcome.
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
But... This can happen if the phone has been Hacked / Jailbroken / Modified...
If this is the case... Then... None of the above will necessarily work...
And...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere. -
My iphone shuts down while i am calling after about 4 minutes
My iphone shuts down while i am calling after about 4 minutes please help me what to do
Anyone have any suggestions? or is everyone else just as clueless as me !
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My phone is always charged and always on but when i make or recieve a call it shuts down after 2 mins and just shows the apple icon and after another 2 mins will restart, any ideas what is wrong?
You may have to restore your phone to correct the problem.
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So after i use my iphone and set it down, it shuts down like when my phone is out of battery when i am at like 90%. Then i gotta plug it in and it will turn on but then i have no phone signal. So then i reset it and its fine. Then it happens again. Please Help.
Hello Joecal18
Check out the Power/Battery section of the iPhone hardware troubleshooting guide below. If it continues after that you may need to restore the iPhone and test it as a new device.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Regards,
-Norm G. -
Iphone shuts down when making a call
Please help my iphone shuts down when making a call restored and set to new phone but still shuts down after 2 to 3 mins HELP
I'm having exactly the same issue with my iphone, and same specs. It's a new work phone so discussed with IT manager. She advised returning it so it could be sent back for repair. Would be interested if you have heard of any other fixes as not keen to be without the phone, although that needs to weighed against the fact it randomly shuts down when a call comes in!
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I can only text or call when its charging, and even when it says its fully charged it can shut down after an hour and tell me to charge it again. HELP!
Thanks, i had it unlocked as i have anew iphone 5 and the 3gs is for my turkish sim card. so not sure if they will help as i have unlocked it.
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HT4623 My iPhone 4S keeps shutting down after I upgraded to iOS7
My iPhone 4S keeps shutting down after I upgraded to iOS7
This has happend twice to me in the past 12 hours since I just updated to iOS 7.0.2, but did not happen after I updated to iOS 7
Last night the operating system crashed to the Apple symbol (a reset) when browsing the settings menu.
Perhaps it's a bug with the movement tracking? Seems to be connected with sudden movements (I noticed it shut off when I quickly lifted the phone up to look at the screen) - perhaps the background parallax is glitching the system to a software reset? If my problem persists I may temproarily disable the parallax to see if that mitigates the resets.
To be clear, the update to iOS 7 didn't precipitate this problem, and I updated to iOS & on the day of its release (9/18).
This used to happen to me sporadically on my iphone 4s on iOS6, usually when my battery was anywhere at 40% to 5% - though I suspect that was because I was due to re-set the battery by completely draining it.
Is anyone else having this issue with their iPhone 4S?
I'm using a Verizon iPhone 4s 64 GB, still in excellent condition. -
my iPhone 4 has just shut down. Rang the phone then vibrated for 2 minutes bank screen, will not turn on, also tried charging and will not charge. Any suggestions? I did download a ringtone app and went on to iTunes to sync!.
Try charging the iPhone via a wall socket for at least 30 minutes then try a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.
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