IPhone shuts down since new update

Im over it........ Since the 7.0 update, my battery level freezes at point of last charge, the phone now reboots itself, the screen shows a purple and yellow candy stripping then reboots. I have since updated to the 7.1.2 and it is still doing it.  Apple show all these new adverts, making people aware of the new technology this device has, yet no information on the bugs it has also created!!!!! How am I supposed to run a business with a device that constantly crashes. Please let me know Apple??? This is now my 5th IPhone, 2 iPads, 2 Mac books and numerous iPods, give me some service/ support as the way I have supported your company, or I'm afraid this will be the last Apple product I purchase.

First of all, you aren't addressing Apple when you post on this forum. This was made clear when you signed up here. We are all volunteer users like you, so your threats don't really mean much. What troubleshooting have you done so far?
Standard user troubleshooting steps as outlined in the manual are restart, reset, restore, restore as new. Start with powering off the device, then turn it back on. If this doesn't help, do a reset as outlined below.
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

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    This fix worked for me - THANK YOU!!!!!
    New! Re: Got Edge and 3G data working in iOS4 - Temp workaround!
    Posted: Jun 25, 2010 11:31 AM in response to: Silvefox
    I have figured out a fix for the Cellular Data, MMS, and VVM not working after upgrading to iOS 4. All of your data will still work with your phone but you will lose your camera roll so please back that up to your computer 1st. Also, initial reports are that this fix does work for iPhone 4 and will restore Face Time functionality.
    Originally Posted Here: http://forums.macrumors.com/showthread.php?t=944733
    "Ok guys, here it is another new fix that covers it all while maintaining your data. (CAUTION: Photos from the camera roll will not work after this method is complete so please back them up to the computer first. I'm not responsible if you lose your pictures.
    This method is based off of dankirsh's SMS Restore method (Only fixes Cellular Data), loveturtle's Non-Corrupted APN Restore method (Only fixes Cellular Data), and my own unique concepts which seem to fix everything and keep data intact minus the photo roll.
    Step 1:
    Windows Users: Navigate to "X:\Users\User Name\AppData\Roaming\Apple Computer\MobileSync\Backup"
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    Step 4:
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    Step 5:
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    Step 7:
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    Step 9:
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    Step 11:
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    Message was edited by: pilot76103

  • Iphoto shuts down since latest update of 22 March 2012

    I just did the latest update on my Macbook Pro OXS and now I can't import photos from my digital camera to iphoto. It shuts down unexpectedly. I'm not computer savvy, but did read I could do a "repair disk permissions". Didn't help. T
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    Process:         iPhoto [707]
    Path:            /Applications/iPhoto.app/Contents/MacOS/iPhoto
    Identifier:      com.apple.iPhoto
    Version:         9.1.1 (9.1.1)
    Build Info:      iPhotoProject-5270000~13
    Code Type:       X86 (Native)
    Parent Process:  launchd [132]
    Date/Time:       2012-06-12 05:03:25.449 +0530
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Sleep/Wake UUID: 6DF9807B-9DBA-411A-9CD6-0ABADD08F6D7
    Interval Since Last Report:          3230 sec
    Crashes Since Last Report:           3
    Per-App Interval Since Last Report:  1054 sec
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      BB7E27B6-19AE-47D0-B352-D7CF5AB45200
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000000c
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.apple.iPhoto                        0x00043cb6 0x1000 + 273590
    1   com.apple.iPhoto                        0x00915dc1 0x1000 + 9522625
    2   com.apple.AppKit                        0x9415ca26 -[NSApplication sendAction:to:from:] + 112
    3   com.apple.AppKit                        0x9423c255 -[NSControl sendAction:to:] + 108
    4   com.apple.AppKit                        0x94237d02 -[NSCell _sendActionFrom:] + 169
    5   com.apple.AppKit                        0x94236ff9 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1808
    6   com.apple.AppKit                        0x9428c6ed -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 524
    7   com.apple.prokit                        0x017f821e -[NSProButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 539
    8   com.apple.AppKit                        0x94235a4f -[NSControl mouseDown:] + 812
    9   com.apple.iLifeKit                      0x017092b2 -[IPKButton mouseDown:] + 194
    10  com.apple.AppKit                        0x94233a58 -[NSWindow sendEvent:] + 5549
    11  com.apple.AppKit                        0x9414c60b -[NSApplication sendEvent:] + 6431
    12  com.apple.iLifeKit                      0x017300eb -[iLifeKit sendEvent:] + 59
    13  com.apple.iPhoto                        0x00083813 0x1000 + 534547
    14  com.apple.AppKit                        0x940e0253 -[NSApplication run] + 917
    15  com.apple.AppKit                        0x940d8289 NSApplicationMain + 574
    16  com.apple.iPhoto                        0x00003749 0x1000 + 10057
    17  com.apple.iPhoto                        0x000032a5 0x1000 + 8869
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x93dda382 kevent + 10
    1   libSystem.B.dylib                       0x93ddaa9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                       0x93dd9f59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                       0x93dd9cfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                       0x93dd9781 _pthread_wqthread + 390
    5   libSystem.B.dylib                       0x93dd95c6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                       0x93dd9412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x93dd99a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x93dd95c6 start_wqthread + 30
    Thread 3:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                       0x93db3afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x93db4267 mach_msg + 68
    2   com.apple.CoreFoundation                0x955d230f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x955d13f4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x955d1221 CFRunLoopRunInMode + 97
    5   com.apple.Foundation                    0x94a4e227 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 279
    6   com.apple.proxtcore                     0x8f6693c5 -[XTRunLoopThread run:] + 453
    7   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    8   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    9   libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    10  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                       0x93db3afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x93db4267 mach_msg + 68
    2   com.apple.CoreFoundation                0x955d230f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x955d13f4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x955d1221 CFRunLoopRunInMode + 97
    5   com.apple.Foundation                    0x94a4e227 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 279
    6   com.apple.proxtcore                     0x8f6693c5 -[XTRunLoopThread run:] + 453
    7   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    8   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    9   libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    10  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                       0x93dd9412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x93dd99a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x93dd95c6 start_wqthread + 30
    Thread 7:
    0   libSystem.B.dylib                       0x93dd9412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x93dd99a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x93dd95c6 start_wqthread + 30
    Thread 8:
    0   libSystem.B.dylib                       0x93de1aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x93e0d9c5 nanosleep$UNIX2003 + 188
    2   libSystem.B.dylib                       0x93e0d903 usleep$UNIX2003 + 61
    3   com.apple.AppKit                        0x94287e2d -[NSUIHeartBeat _heartBeatThread:] + 2039
    4   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    5   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    6   libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    7   libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 9:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 10:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 11:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 12:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 13:
    0   libSystem.B.dylib                       0x93db3afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x93db4267 mach_msg + 68
    2   com.apple.CoreFoundation                0x955d230f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x955d13f4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x955d1221 CFRunLoopRunInMode + 97
    5   com.apple.Foundation                    0x94a4e227 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 279
    6   com.apple.proxtcore                     0x8f6693c5 -[XTRunLoopThread run:] + 453
    7   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    8   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    9   libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    10  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 14:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 15:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 16:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 17:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 18:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 19:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 20:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 21:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 22:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 23:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 24:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 25:
    0   libSystem.B.dylib                       0x93db3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93de16e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93e105a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x94a5095c -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation                    0x94a09451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation                    0x94a09334 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x8f66814f -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x8f666f30 -[XTThread run:] + 400
    8   com.apple.Foundation                    0x94a14564 -[NSThread main] + 45
    9   com.apple.Foundation                    0x94a14514 __NSThread__main__ + 1499
    10  libSystem.B.dylib                       0x93de1259 _pthread_start + 345
    11  libSystem.B.dylib                       0x93de10de thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x00000000  ecx: 0x00ca7744  edx: 0x00000000
      edi: 0x02c72c80  esi: 0x02c541e0  ebp: 0xbffff108  esp: 0xbffff108
       ss: 0x00000023  efl: 0x00010286  eip: 0x00043cb6   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x0000000c
    Binary Images:
        0x1000 -   0xf11ff7  com.apple.iPhoto 9.1.1 (9.1.1) <4D03C8FF-BA05-D344-E3C1-A5471FE9CB09> /Applications/iPhoto.app/Contents/MacOS/iPhoto
    0x108b000 -  0x10b2ff7  com.apple.iPhoto.Tellus 1.1 (37) <E344FEA4-029C-074F-C980-F939AD6DAF04> /Applications/iPhoto.app/Contents/Frameworks/Tellus.framework/Versions/A/Tellus
    0x10d1000 -  0x10e8ff7  com.apple.iLifeFaceRecognition 1.0 (21) <AD53D7A2-F0B2-FF76-5C6D-C23B234AB50E> /Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/iLifeFaceRecognit ion
    0x10f7000 -  0x1122fff  com.apple.DiscRecordingUI 5.0.9 (5090.4.2) <3E6CC284-2F1B-9EDB-0B56-872F962669A2> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
    0x113a000 -  0x1146ff3  com.apple.UpgradeChecker 1.0 (1.1) <D3B95E56-67AB-A529-7886-09DDEF3610DA> /Applications/iPhoto.app/Contents/Frameworks/UpgradeChecker.framework/Versions/ A/UpgradeChecker
    0x114e000 -  0x114eff7  com.apple.iLifeSlideshow 2.1.1 (814) <D88EAB69-49ED-9E07-01F3-4E87CC90DF47> /Library/Frameworks/iLifeSlideshow.framework/Versions/A/iLifeSlideshow
    0x1152000 -  0x1239fef  org.python.python 2.6.1 (2.6.1) <DD8ECAA6-48FE-C6D2-330E-32946A5F5827> /System/Library/Frameworks/Python.framework/Versions/2.6/Python
    0x1284000 -  0x14e6fe7  com.apple.iLifePageLayout 1.0 (97) <3A58D3FE-FA23-9089-E8FB-8F0DEC5E3CC0> /Library/Frameworks/iLifePageLayout.framework/Versions/A/iLifePageLayout
    0x15a7000 -  0x166bff7  com.apple.iLifeSQLAccess 1.1 (10) <007287E2-0366-7F08-CE00-C73AA3A3A348> /Library/Frameworks/iLifeSQLAccess.framework/Versions/A/iLifeSQLAccess
    0x16ac000 -  0x16dafe7  com.apple.ProUtils 1.0 (107) <CDE57121-223E-B708-9609-AB8A9E3B68AA> /Applications/iPhoto.app/Contents/Frameworks/ProUtils.framework/Versions/A/ProU tils
    0x16f7000 -  0x174cff7  com.apple.iLifeKit 1.0 (67) <5AC55F9B-FE1E-D3E2-2918-4D6EEF3511EE> /Library/Frameworks/iLifeKit.framework/Versions/A/iLifeKit
    0x1792000 -  0x19cafff  com.apple.prokit 7.0.1 (1331.1) <327AFA15-E955-02EF-3E57-E2558B645698> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
    0x1ad2000 -  0x1f0bfff  com.apple.RedRock 1.2.1 (211) <501B6642-04E4-81D2-8E2D-E8C706FAC250> /Applications/iPhoto.app/Contents/Frameworks/RedRock.framework/Versions/A/RedRo ck
    0x213c000 -  0x22ceff3  com.apple.geode 1.1 (123) <A180FB86-8E60-39E2-3E53-1DFF4949CEA5> /Applications/iPhoto.app/Contents/Frameworks/Geode.framework/Versions/A/Geode
    0x2368000 -  0x236fff7  com.apple.MediaSync 1.0 (103) <07439836-CD5C-6840-92E3-31A19922FBFF> /Applications/iPhoto.app/Contents/Frameworks/MediaSync.framework/Versions/A/Med iaSync
    0x2377000 -  0x242cfe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <78B6EEB6-50D9-4479-D1A5-B4C381A07E4D> /usr/lib/libcrypto.0.9.7.dylib
    0x2472000 -  0x2473fff +eOkaoCom.dylib ??? (???) <2DE16B47-23E7-73DB-1297-C928E40DFC31> /Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoCo m.dylib
    0x2477000 -  0x249cff2 +eOkaoPt.dylib ??? (???) <831D49D0-43A0-21A0-2662-2207E3BE0FF6> /Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoPt .dylib
    0x24a3000 -  0x24d7fe7 +eOkaoDt.dylib ??? (???) <5693A28E-8C94-0F5F-150E-3B17CF753F64> /Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoDt .dylib
    0x24dd000 -  0x2644fff +eOkaoFr.dylib ??? (???) <E355FB47-C5EF-50CF-621A-9B17A50E2850> /Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoFr .dylib
    0x2648000 -  0x2672ff7  com.apple.iLifeSlideshowCore 2.0 (225) <CE68A566-3AD0-54A4-7292-9F339678D735> /Library/Frameworks/iLifeSlideshow.framework/Versions/A/Frameworks/iLifeSlidesh owCore.framework/Versions/A/iLifeSlideshowCore
    0x268d000 -  0x2799fe3  com.apple.iLifeSlideshowProducer 2.1.1 (596) <4478E3A0-02FC-4981-7C5A-6E540FA7793F> /Library/Frameworks/iLifeSlideshow.framework/Versions/A/Frameworks/iLifeSlidesh owProducer.framework/Versions/A/iLifeSlideshowProducer
    0x2804000 -  0x296dff3  com.apple.iLifeSlideshowRenderer 2.1.1 (650) <895884A9-5DC0-6204-9F82-52AE36FF7354> /Library/Frameworks/iLifeSlideshow.framework/Versions/A/Frameworks/iLifeSlidesh owRenderer.framework/Versions/A/iLifeSlideshowRenderer
    0x29eb000 -  0x29f6ff7  com.apple.iLifeSlideshowExporter 2.0 (233) <536B35D0-3002-E692-5FE9-C63A80DFEE37> /Library/Frameworks/iLifeSlideshow.framework/Versions/A/Frameworks/iLifeSlidesh owExporter.framework/Versions/A/iLifeSlideshowExporter
    0x2a00000 -  0x2a29fe3  com.apple.audio.CoreAudioKit 1.6.1 (1.6.1) <8D4AA22A-D5E6-588D-7528-6BE4028C8F85> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
    0x2a3a000 -  0x2abbff7  com.apple.NyxAudioAnalysis 12.2 (12.2) <5D0C5E87-D4D7-C6F9-DCC9-B1918186BF5A> /Library/Frameworks/NyxAudioAnalysis.framework/Versions/A/NyxAudioAnalysis
    0x2ada000 -  0x2b04fe7  com.apple.ExpressCheckout 1.0 (1.0) <56EA4648-E554-6DAC-1484-AB75DD0E263E> /Library/Frameworks/iLifePageLayout.framework/Versions/A/Frameworks/ExpressChec kout.framework/Versions/A/ExpressCheckout
    0x2b28000 -  0x2b63ffb  com.apple.iLifeImageAnalysis 1.0 (2) <44A4E4CF-545D-C31F-1C8B-F44FB36F48CC> /Library/Frameworks/iLifePageLayout.framework/Versions/A/Frameworks/iLifeImageA nalysis.framework/Versions/A/iLifeImageAnalysis
    0x4d26000 -  0x4d2aff7  libcldcpuengine.dylib 1.5.6 (compatibility 1.0.0) <367E159F-CB10-33C1-0075-40E876B20293> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
    0x4fd8000 -  0x4fdaff7  libclparser.dylib ??? (???) <5EDE25F7-177A-0109-EA9F-7F0103BB536A> /System/Library/Frameworks/OpenCL.framework/Libraries/libclparser.dylib
    0x1f1b0000 - 0x1f1d4fe7  GLRendererFloat ??? (???) <AD081A9B-1424-1F17-3C68-9803EBA37E8D> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
    0x1f210000 - 0x1f389ff7  GLEngine ??? (???) <64C74F67-44B5-7DEF-CCA6-C8A9FF9BB60A> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x1f3bb000 - 0x1feacfff  com.apple.driver.AppleIntelHDGraphicsGLDriver 1.6.36 (6.3.6) <E5776D7C-4999-5409-387B-C844C26D658A> /System/Library/Extensions/AppleIntelHDGraphicsGLDriver.bundle/Contents/MacOS/A ppleIntelHDGraphicsGLDriver
    0x8f2d5000 - 0x8f2dfff7  com.apple.iphoto.AccountConfigurationPlugin 1.1 (1) <1B962C66-FFB8-A844-E664-3B1CE57A6CCD> /Applications/iPhoto.app/Contents/Frameworks/AccountConfigurationPlugin.framewo rk/Versions/A/AccountConfigurationPlugin
    0x8f521000 - 0x8f5c0ff3  com.apple.MobileMe 11 (1.0.3) <8E95CD1B-525E-748C-743A-EB0E369B05F6> /Applications/iPhoto.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mobi leMe
    0x8f663000 - 0x8f6befe7  com.apple.proxtcore 1.1 (128) <3C430595-814D-2E8F-0C68-742B512ED597> /Applications/iPhoto.app/Contents/Frameworks/ProXTCore.framework/Versions/A/Pro XTCore
    0x8fdae000 - 0x8fdd7fff  com.apple.iPhoto.Tessera 1.1 (37) <4706F5C2-0720-1557-4B68-3FAF8B24F845> /Applications/iPhoto.app/Contents/Frameworks/Tessera.framework/Versions/A/Tesse ra
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <283EE026-C0FE-1FF9-DB81-BFB155793157> /usr/lib/dyld
    0x90003000 - 0x90005ff7  libRadiance.dylib ??? (???) <5920EB69-8D7F-5EFD-70AD-590FCB5C9E6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x90006000 - 0x90046fe7  com.apple.DAVKit 4.0.3 (732.2) <08B0F54D-3DA3-2E3A-B73B-0E96C5E9C761> /System/Library/PrivateFrameworks/DAVKit.framework/Versions/A/DAVKit
    0x90047000 - 0x9005cff7  com.apple.iChat.InstantMessage 5.0.5 (747) <E236296B-DC1A-E3E9-1E03-4E4BB56F36CA> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
    0x9005d000 - 0x9005dff7  com.apple.CoreServices 44 (44) <B9461120-F72A-D28F-D0CF-5647958BD3F9> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x900b0000 - 0x900e3fff  libTrueTypeScaler.dylib ??? (???) <0F04DAC3-829A-FA1B-E9D0-1E9505713C5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
    0x900e4000 - 0x90152ff7  com.apple.QuickLookUIFramework 2.3 (327.6) <0A8CF0E7-9ED7-31F2-B6CC-7EE5A5F2EEC9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
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    0x95d08000 - 0x95d13ff7  libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x95df3000 - 0x95e00ff7  com.apple.AppleFSCompression 24.4 (1.0) <B0C1288C-92B3-682D-FD99-AE3D205C30F0

  • Hi, after updating my iphone since 2 weeks back now i am facing a battery problem i charce fully my iphone and by the end of the day my iphone shuts down it needs to be charged again and if i didi some calles it leaks after few hours. Please adivse me.

    Hi, after updating my iphone since 2 weeks back now i am facing a battery problem i charce fully my iphone and by the end of the day my iphone shuts down it needs to be charged again and if i didi some calles it leaks after few hours. Please adivse me what to do.

    I final piece for me in the jigsaw following on from this
    http://www.care4pcs.co.uk/2012/10/how-to-be-happy-gmail-user-on-iphone-or.html 
    is to turn off wifi when you do not need it. When I leave the house I turn off wifi, because the majority of the times when my iPhone has got very hot and crashed is when I am away from home. I suspect that if the iPhone is in the vicinity of public wifi (wheather secure or not secure) it will try and connect, even if you have 'automatically join known networks' set to off. This is easy of course if you have an unlimited data contract for your iPhone. I may be wrong, but it is working for me. It makes sense for me because it is another way of reducing the work the processor (and battery) has to do and therefore reduces the chance of overheating.
    Having said that, I never had this problem with my iPhone 4. I now have a 4S.
    Try it. Hope it works for you.

  • HT4623 My iPhone 4 freezes and has now shut down since doing the update this past Saturday.

    My iPhone 4 freezes and has now shut down since doing the update this past Saturday.

    Hi candybooist,
    Thanks for using Apple Support Communities.  This article has steps you can take if your iPhone is unexpectedly powering off:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Cheers,
    - Ari

  • HT201210 I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?

    I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?

    Your only option is to connect your iPhone to your computer via USB (as the diagram indicates) and restore using iTunes.

  • My phone froze and will not shut down when I updated the iphone

    my phone froze and will not shut down when I updated the iphone with the new software
    <Re-Titled By Host>

    Hi there bebe_meza,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Not responding or does not turn on
    -Griff W.  

  • Iphone Shutting Down Automatically ,i had restored the Iphone to default just like a Brand new Iphone  but still getting the same issue

    Hello All
    I have Iphone5 from last week ,it started giving me a problem ....
    My Iphone is shuting down randomly automatically .and some time it not come automatically ,
    when i connected my Iphone to iTunes ,iTunes asked me to restored the Iphone to default just like a Brand new Iphone , i did but still my Iphone shutting down randomly ..
    Could you please provide some tips/solution  , why it is shutting down
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    If you restore it as New it is most likely a hardware problem. Take it to an Apple store and they will replace it, as all iPhone 5's are still in warranty.

  • HT1766 After I click the button updates in my iphone, my iphone get started but after that iphone shut down and could not be open. Please advise .

    After I click the button updates in my iphone, my iphone get started but after that iphone shut down and could not be open. Please advise .

    Hello Wilson@w,
    The article linked below details the process of placing your device in recovery mode in order to complete the update.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Cheers,
    Allen

  • Camera app won't start, it crashes and iphone shuts down!

    I have this problem for the last week, everytime i try to open my camera app, it stands for a second showing me a pixelate screen, than Boom, the iphone shuts down
    Even if i try to open with Instagram of Powercam or any app who uses camera, it still crashes, I have iOS 5.1 and firmware 2.0.10
    What can i do to solve this problem, cause it`s really annoying.
    I attached a video showing you ppl, what`s really happening.
    Thanx for your support!
    http://youtu.be/1Bs0K3FO_0k

    iPhone User Guide
    Have you tried the Basic Troubleshooting Steps
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • I have an iPhone 4 and since I updated to iOS6 I must hit the home button several times to return home or sometimes turn off and then back on. Any thoughts? Could this be related to running low on available storage?

    I have an iPhone 4 and since I updated to iOS6 I must hit the home button several times to return home or sometimes turn off and then back on. Any thoughts? Could this be related to running low on available storage?

    Hold the sleep/wake button and the home button until the phone shuts down and let it restart.

  • HT4623 I'm having trouble launching iTunes Store on my phone since new update.

    I'm having trouble launching iTunes on iPhone 4 since new updates.

    Hello Mdimbo1,
    Thank you for providing so much detail about the issue you are experiencing with the iTunes Store after updating to iOS 7.
    The first thing I recommend is quitting and relaunching the applications on your iPhone:
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    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    You can find the full article here:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    If you are still seeing the same issue after quitting and relaunching the iTunes Store, I recommend restarting your phone and then resetting if it's still not working:
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    You can find the full article here:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Iphone shuts down when making a call

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    I'm having exactly the same issue with my iphone, and same specs. It's a new work phone so discussed with IT manager. She advised returning it so it could be sent back for repair. Would be interested if you have heard of any other fixes as not keen to be without the phone, although that needs to weighed against the fact it randomly shuts down when a call comes in!

  • Why does my iphone shut down my computer when i have pictures on my phone

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    Thank you Lawrence.  I forgot I used to run a Logitech webcam several years ago and I hadn't uninstalled program when I changed the camera to a different one.  I uninstalled the camera and it now seems to accept my phone with pictures onto my computer without shutting my computer down. I really appreciate your help with this problem.

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