Iphone shuts down when making a call

Please help my iphone shuts down when making a call restored and set to new phone but still shuts down after 2 to 3 mins  HELP

I'm having exactly the same issue with my iphone, and same specs. It's a new work phone so discussed with IT manager. She advised returning it so it could be sent back for repair. Would be interested if you have heard of any other fixes as not keen to be without the phone, although that needs to weighed against the fact it randomly shuts down when a call comes in!

Similar Messages

  • IPhone shuts down when phoning

    Hello,
    when the battery goes to about 50%, my iPhone shuts down when I make a call (or receive) one. When I turn it on again (without charger) and try to make another call, it shuts down again There is no low battery warning!
    But I can use it for hours surfing the internet (WIFI or EDGE), playing music etc. I also tried to use (internet & music) it, till it shuts down and charge it for at least 6 hours. This doesn't help as well.
    Can I do anything else or do I have to replace it?
    Firmware is the latest 1.1.1
    Best regards
    René
    Message was edited by: Rene Scrubei

    Sorry to hear you are having so much trouble.
    2 things to do before you seek service.
    1. Reboot the iPhone on your own. Hold down the button on the top and wait until you get the red bar telling you to slide to turn it off. Power down, reboot and see if the problem persists.
    2. If that doesn't work, Reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
    3. Final option is to restore the iPhone in iTunes. You'll lose some data, but if you back up first, you'll obviously be ok.
    An Apple genius will ask if you have tried these steps before proceeding. Good luck.

  • My iphone shuts down while i am calling after about 4 minutes

    My iphone shuts down while i am calling after about 4 minutes please help me what to do

    Anyone have any suggestions? or is everyone else just as clueless as me !

  • IPhone 3GS Shuts Down when receiving a call

    My wife's iPhone 3GS has an odd problem - sometimes - but not always - when an incoming call comes in the phone shuts down. The phone doesn't ring (or vibrate) it immediately shuts down to the power off state - and it's only after a while that I realise the phone is off - later I find out someone tried to call.
    Has anyone else seen this problem?
    It's a 32GB 3GS on the latest firmware 3.1.2 (7D11) and 05.11.07.

    I'm having exactly the same issue with my iphone, and same specs. It's a new work phone so discussed with IT manager. She advised returning it so it could be sent back for repair. Would be interested if you have heard of any other fixes as not keen to be without the phone, although that needs to weighed against the fact it randomly shuts down when a call comes in!

  • Iphone shuts down when listening to music  and then switch to camera

    Hi
    have this issue, my iphone 3G 16GB suddenly shuts down when i was listening
    some music, then i switch to camera take a few photos, and shuts down. i was having
    randomnly shut downs, then a delete some app, and started to work fine. but now this :S i thought it was fixed.
    i have to tell, it is random when it shuts down, and my battery was about 30%, and i was thinking maybe it shuts down because off the low battery.
    but shouldn't show me firts the 20% Battery message ?. and the turn red the battery bar ?.
    hope you can help me with this.
    firmware 3.1.2

    Welcome to the discussions,
    did you already try to reset the phone by holding the sleep and home button until the Apple logo comes up again? If still no change, a restore "as new iphone" would be the next step. In that case don't use your backup to get your data back, it may contain damaged files causing your problem.
    Restoring: http://support.apple.com/kb/HT1414

  • Iphoto keeps shutting down when making a book

    Iphoto just keeps shutting down when I am trying to make a book. Every time it shuts down, it erases most of the content of my book. Help!

    birdiemac:
    Welcome to the Apple Discussions. Where in the process does it shut down? When you try to drag a photo into the book or into a page?
    If it's when trying to add a photo, can you edit that photo without crashing and do you use Photoshop Elements or Photoshop for any of your editing?
    Do you Twango?
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've written an Automator workflow application, iPhoto dB file backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar

  • MBP shuts down when making Quick time conversion

    MBP core duo 1.83 2G ram current updated software.
    It shuts down when I try to do a Quick time conversion..
    went to the Genius bar and booted from another drive and my macbook still shut down when doing a QT conversion. He says that means it is NOT a software issue.. blames the logic bd.. 310. for a fix if I send it out.. they would keep it overnight and do testing for free.
    the console says "previous shut down cause: 3"... He said that was a code for shutting down by holding the button for 4 seconds and got all puzzled about that.
    I have been able to convert files using Compressor which I have to do before I can use the go pro video in final cut.
    it might have shut down once during a conversion that way.

    Monitor your CPU core temp and see at what temp the computer shuts off. Also, download SystemLoad and run that for awhile to stress the processor. See if you can get it to shut down with that and at what temp.
    Dave M.
    MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
    Macsimum News Associate Editor  Creator of 'Mac611 - Mobile Mac Support'

  • Unexpected iphone shut down when battery level is 100% at point of call (making

    Hi, I need help. My iPhone 4 (bought 3 years ago) shuts down unexpectedly. At first when the battery was still 30%full, but then it got worse and now I can't use it anymore only when I'm connected to power. I restored it in the hope it would help, unfortunately not!. It happens when getting or making a call even at 100% charged even while receving massages.Is it a battery problem??Please help

    Why are you doing this? This is completely unnecessary and in fact "may" be damaging your battery. Fact is, lithium-based batteries do not like to be completely discharged on a regular basis. Apple only recommends you do this once a month. Read more here:
    http://www.apple.com/batteries/iphone.html
    This type of battery prefers a partial rather than a full discharge. Frequent full discharges should be avoided. Instead, charge the battery often. Full discharges put additional strain on the battery & will shorten your battery life.

  • Iphone shuts down when trying to sort email into folder.

    When I click on a specific email and try to sort it into one of my folders on my phone, the email program shuts down and goes back to the home screen.
    I did a hard reset and checked for updates for the iphone.  It was working yesterday and now it's not!
    Also having trouble with my calendar disappearing and reappearing, and some of the events I had put in there, are not there anymore.  But that's another issue!
    Thanks in advance.

    Am I the only one having troubles with Apple Mail?
    As I said, when I go to open an email that has a movie (.wmv) attached it shuts mail down. Must be a record if I am the only one encountering this problem.
    Any one? Any ideas?

  • Iphone shuts down when speaking

    My iphone 3gs with system 4.2.1 shuts down by itself after some minutes while speaking. This did not happen with my previous system that followed the phone when I bought it? Can this be caused by any apps like "Viber" (that I newly have installed) or any other apps that did ok with the old system, but not with the new system?

    Hi,
    It probably wouldn't hurt to Check that All your Apps are compatible with iOS 4...
    And If you haven't already… you could try the following Troubleshooting Steps:
    1) Restart
    2) Reboot
    3) Reset
    4) Restore (from Backup)
    And if those 4 Steps don't Cure your ills…
    5) Restore as New…
    See this Link for Restoring:
    http://support.apple.com/kb/HT1414
    Hope this helps,
    Cheers
    iPhone User Guide Link:
    http://manuals.info.apple.com/enUS/iPhone_iOS4_UserGuide.pdf

  • My iPhone shuts down when the battery still has about 30%

    When I then try to restart, it won't, but just show the red low battery icon with the charger cable telling me to recharge first. When I then plug in the charger, it shows maybe still 27% and starts to charge. Before this problem occured my iPhone went down to 1% or so and only THEN shut down automatically.
    Have reset my iPhone and "recalibrated" the battery (total discharge followed by a full charge to 100% with original iPhone charger). Problem persists.
    Thanks for any help!

    Sorry, iPhone 4S, but IOS 7 something.

  • IPhone shuts down when opening camera

    This has happened several times, and I'm sick of it...
    From time tot time, when I open the iPhone camera application and start recording, my iPhone (4s) just shuts down...
    I still have a high battery-percentage (50%, 30%, 70%, whatever) and when I plug it in, it starts again at this percentage...
    Sometimes I'm able to video-record at 5%, sometimes it just shuts down at 50%...
    What causes this? And more importantly, how can I fix this?

    Welcome to the discussions,
    did you already try to reset the phone by holding the sleep and home button until the Apple logo comes up again? If still no change, a restore "as new iphone" would be the next step. In that case don't use your backup to get your data back, it may contain damaged files causing your problem.
    Restoring: http://support.apple.com/kb/HT1414

  • My iPhone shuts down when the battery is still 18%, what's wrong?

    Sooo my phone started to shut down sooner and sooner (5% - 9% and now 18%).
    I usually charge it every night and in the morning it says 100%.
    Also, the battery percentage drops a lot in a short amount of time.
    I don't use my phone excessively or anything so I don't understand why it would just shut down like this.
    - iPhone 4s 16GB with iOS 6.1.3
    Please help.

    Hi irebecca16,
    Thanks for visiting Apple Support Communities.
    You may find this article useful for troubleshooting your battery issue:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Best,
    Jeremy

  • IPhone Shutting Down when I try to Synch to Itunes on iMac

    Hi All,
    This problem started a short time ago - not really sure which update of iTunes it was.
    I connected my iPhone 4 model MC319LL/A system V7.0.4 (11B554a) to my USB port on my 2.8GHz Intel Core 2 Duo OSX 10.6.8 iMac PC (as per usual Synch procedure).
    It starts a grayed iPhone tab with a circling ball indicating it is trying to connect to the detected iPhone. It never gets to the iPhone name stage though. Sits there for about 2 mins and then screen on the iPhone grays and the Apple symbol appears. There is a double buzz sound and the iPhone has shut down, then it restarts but iTunes is no longer attempting to connect to it.
    As I can not Synch to iTunes I also can not restore from last back up as the iPhone never 'connects' to the iTunes Library. Anyone know why this is happening all of a sudden? I have plenty of space on the unit.   

    OK, I followed the instructions for un-installing and re-installing iTunes and it seems to work again for me now. Hopefully it won;t break again!

  • Why Is Dreamweaver CS4 Shutting Down When Making Changes In Code View?

    Hi,
    When in Code View, and trying to make a change to such, Dreamweaver is automatically shutting down. Heck, I can't even press Enter while in Code View without it shutting down.
    I had this problem before, and a friend suggested holding down the Shift key while restarting DW. It worked at that time, but that suggestion is not working now.
    I've tried restarting the computer, repairing disk permissions, and still having the same problem.
    Does anyone have a remedy for this?
    Thank you.

    Yes, I am on a Mac.
    The application Dreamweaver quit unexpectedly.
    Don't have any DW extensions.
    Deleted the plist files, and still had the same problem.
    Found another DW pref file. Deleted that, and it works.

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