Iphone shuts off during sync! Whyt?

I have an issue with Itunes and syncing. I have the latest version of Itunes, however this problem existed even the previous version of Itunes. Anyway, the issue is whenever I try to sync, during the sync the iphone autumatically shuts off and restarts on its own. I am not running 2.0 on the iphone yet. I tried to install which automatically backs up but even then I get an error because the phone shuts off. Is anyone else having these problems? I have reinstalled Itunes and have pulled other USB devices off. I even switched the ports for the USB for the phone. Does anyone have any ideas? I been trying to figure this one out for a while. I know the first issue is the PC part. Just saving up to buy a new Mac. This is my work computer....URGGGHHH!

I have personally witnessed this with a coworker. During the restore process after the upgrade her screen would go completely blank and then after a while she would see an error message on her XP machine saying that the iphone cannot be restored error 1603 (or 1604).
When I plugged her phone into my MacBook and did a restore everything was different. Rather than get a blank screen we saw the apple logo and the circle down at the bottom indicating that it was doing something. We were able to completely restore her phone from my MacBook when she had not been able to restore her phone for 2 days on her XP. There seems to be some incompatibility between something running in Windows, for example in our office PC's we run Norton antivirus, that causes a problem with the device. It must somehow sense that whatever it is trying to do is a threat and is blocking its ability to communicate with iTunes.

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