Iphone software update downloads on itunes but wont install. iphone 5 now in recovery mode.

Hi All,
Tonight i tried to upgrade my iPhone 5's software (iOS 8) but the download failed and my phone went into recovery mode.
Now after downloading the iPhone software update via iTunes it will not install on my phone. Just says 'download complete' then 'processing file' then nothing. Clciking restore iphone agian we just go through the same loop of downloading the same software.
Appreciate any help.

crid04 wrote:
this is the message when i plug into itunes. 'iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.' before and after software download...
So restore the phone.  I'm not sure I'm understanding what the issue is.

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