Iphone software upgrade:  version 3.1.2. to 4.2

I am attempting to upgrade my Iphone from version 3.1.2. to version 4.2., I have version 10.1.1. of Itunes installed on my MacBook Pro. Each attempt to download the software has failed. It reads syncing on my phone and shows the progress bar on my laptop, but no progress is made. I have tried multiple times, for various lengths of time and have restarted the laptop twice. To make matters more frustrating I cannot access any apps on my Iphone now! Any suggestions would be appreciated, thanks!

I finally discovered the solution, my phone was not authorized to be linked to my computer.
To resolve this I went to Store Tab at the very top of the screen and clicked on Authorize This Computer. After this was done my phone downloaded the 4.2 software and all of my apps returned.
Thank you to everyone that took time to look at this post!

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