IPhone sound problem - not the usual issues

Okay so I was listening to music in my office on an external set of speakers, and suddenly my sound cuts. The phone still says music is playing but nothing can be heard through either the built-in speaker or the external speakers. I tried the typical "trick the headphone jack" thing and no luck. When I try to play a saved voicemail and chance the volume, it indicates that the phone is using a bluetooth headset. However, I don't own one and bluetooth is off.
When I try and change the volume at the home screen it says it's in Speaker mode, and when attempting to call somebody and change the volume it claims bluetooth again. I've both rebooted the phone and restored it. I'm doubting any hardware damage because it was working when I was playing music, then it just stopped without touching it.
I'm traveling alot tomorrow and really really need my phone. Please help!!
Best Regards,
Fred

I'm having the same sort of problems. Sometimes the external speakers work and then stops working (eg keyboard sounds, etc). On other occasions when I'm using the phone, the ear speaker cuts out and only by enabling the speaker icon, can I hear the other party with the external speakers. The people I'm speaking with are unaffected and continue to hear me. Sometimes the message "(headphone)" shows on the screen. I didn't have this problem before the recent iPhone software upgrade. Must be software problem. Will reset iPhone work?? My original iPhone that my daughter has with no upgrade doesn't have this problem.

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Has anyone else had this problem?
Thanks in advance.

Thanks for the quick reply.
Use Slide Switch to > Mute BUT the switch is not orange. I've tried changing these settings several times in all different combinations; no change.
Keyboard Clicks and the rest are all set to ON. I've turned them off and on several times; no change.
Double tap home button: I see where the volume adjustment should be but there is no slide to be able to change the volume there.
Actually i figured it out, so random: Next to the volume is the AirPlay button. It was set to Dock Connector rather than Apple TV. When i changed it, the volume came back. How odd, i don't recall ever changing that setting. Seems like everything else is peachy.
Thanks!

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Yes, both modules work in the the same session and session is not disconnected, when one of the modules is closed.
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iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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https://discussions.apple.com/thread/4010130
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~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

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Message was edited by: doubleday

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