Iphone still switching off when I'm restoring it!

I've got a 3GS 16g and when down loading a new app the other day (after only getting it for Christmas) it crashed and then went into recovery mode. I've hooked it up to my computer and when i try to restore it, the phone seams to reboot or switch off mid sinc. At the end of the download my computer says that it lost network connection and to try the download again after having checked all my settings. I've done this about 20 times now and it still doesn't work. Does anyone have any ideas please? I'm trying to aviod taking it back to the shop as they'll send it off!
(I did have a reply and thought I had the solution but have just realised that I have Windows XP Professional!)

You're welcome.
Are you saying your OS detail provided is accurate? You have a PC running Windows 2000?
If so, Windows 2000 is not supported. You need Windows XP or Vista with a PC, which is included on the retail sales box.

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    Are you saying your OS detail provided is accurate? You have a PC running Windows 2000?
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