IPhone stolen. Bought new iPhone but problem with iMessage
So, someone stole my iPhone 4 a couple of months ago and I got a new iPhone 4S with a new simcard. I synced it with my old iTunes account but the problem is, even after entering my new phone number in phone settings, when activating iMessage it still keeps verifying my old phone number. I don't have my old phone number because my phone was stolen so I can't use that simcard to turn iMessage off and then activate it again with my new simcard. What do I do now? I tried resetting my network settings but that didn't work either!
Your post is rather confusing, but I'll try and provide some direction.
If you want to transfer iTunes Store purchases from an iPhone to a computer, be sure to authorize the computer BEFORE connecting your phone. Is that what you did?
Did you use the same itunes account?
Do this, de-authorize your new computer, quit itunes. Relaunch itunes and authorize the computer. Under preferences, make sure that auto-sync when an ipod/phone is connected IS NOT SELECTED. Connect your phone. Right click the phone in the device panel and select "transfer purchases". Only music/apps you purchased in itunes will be transferred. Music you ripped on your own won't.
Give this a shot & see if it fixes the problem.
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Read here under no longer have device:
http://support.apple.com/kb/ht5661
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Please upgrade your plan to Web n Walk plus. One of our users on T-Mobile UK had this to report back to us:
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Hello Jesslb23,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
To resolve issues with sending and receiving iMessages, follow these steps first
Check iMessage system status for current service issues.
Go to Settings > Messages > Send & Receive and make sure that you have registered iMessage with your phone number or Apple ID and that you have selected iMessage for use. Learn more about troubleshooting iMessage registration if the phone number or Apple ID isn't available for use.
Open Safari and navigate to www.apple.com to verify data connectivity. Learn more about troubleshootingcellular data or a Wi-Fi connection if a data connection isn't available.
iMessage over cellular data might not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports. Go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while on a call if your network doesn't support simultaneous data and voice calls.
Restart your device.
Tap Settings > General > Reset > Reset Network Settings on your iPhone.
If you are still unable to send or receive an iMessage, follow these steps
Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
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If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.
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Open photostream folder on that ipad and see if picture shows up. If you network is good, should not take long.
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Hello,
Where may I be able to contact and speak with a prepaid representative? Strictly through phone calls? (I am at work 12 hours a day)
And I apologize for posting in the wrong area - I saw Apple support so I went here.
I'm almost certain my phone is the problem. I have gone through resetting the network settings a dozen times on my phone, even did it on my dad's. Now my texts are beginning to do the same when I text my fiance.
Resetting the network settings DOES work -- the problem is it will work for a day or two or for only a few hours - then I'll have to do it all over again. -
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Apple - iPod Repair price
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but we can't send messages. It says our emails/apple ids are not registered on iMessage.
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Did you solved this issue ?
Message was edited by: lbarbisan -
Problems with iMessage across mobile devices
My wife and I both have iOS 5 on our iPhone 4's, and I have iOS 5 on my iPad 2 as well. I receive her messages from her phone on both my iPhone and my iPad, but my iPad won't let me reply: the Send button is blue, but the word "Send" stays grey, and won't function. Obviously it is receiving messages just fine, so I have something right in the settings, but why can't I send a message? It doesn't matter whether I am in my home wi-fii, or running across 3G- it won't work either way. Please help!
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