IPhone stolen in the post.
I've had my iPhone since December last year and it developed a fault and won't charge now. So I pretty much sent it in via the box they sent to me and now they haven't received my phone put simply.
I called this evening to ask what happened to it and was informed it was stolen and they said I need a receipt and the proof of postage from Royal Mail. The receipt, I honestly don't know where it is. I might be able to find it but what worries me more is a proof of postage. I was never given one by the Post Office and it was just posted as it was already addressed by Apple and paid for by them. So tomorrow I'm going to go to the Post Office and try and get one but I'm worried that won't even work because the package has already been posted.
If I find the receipt for my phone will that be enough? Because I don't want to have lost my £500 iPhone just because of a silly receipt plus my family would likely kill me. Please help me out because I honestly don't know what to do. I'm actually considering just bursting into tears because I'm worried I won't get my phone back. Can anybody help me in this situation? Apple support if you read this please help, I just hope I can find the receipt and hope that's enough if I can't get the Post Office to give me a proof of postage receipt.
This must have happened before to someone. Can anybody please help?
Apple support doesn't participate in these forums. All you can hope for here is to have someone who had a similar situation to be able to say what they experienced and see if they have any suggestions, and that's not particularly likely, though you might get lucky.
Apple, as is not surprising, is asking for proof that you shipped the package. If Royal Mail didn't give you any confirmation or tracking number, you may be out of luck. The original receipt for the iPhone purchase will almost certainly not be sufficient, since it doesn't constitute any proof that you shipped the iPhone to Apple. You can discuss the problem with them, and if they can't help try to negotiate with Apple Support.
Sorry, but there's probably not much more anyone here can offer in the way of advice.
Good luck.
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Iphone Stolen - Recover the same itune id to new iphone
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<Email Edited by Host>These are user-to-user forums, I've asked the hosts to remove your email address from your post.
Apple and/or iTunes support can't locate it for you, only you can potentially locate it via http://icloud.com on a computer or Find My iPhone / Find My iPad on another device - but that will only work if it's connected to a network and the device hasn't already been wiped and/or Find My iPhone disabled on it.
If it was stolen then you should report it to the police. You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc. -
I've seen all the posts for fixing the wifi on the 4s, none of them work! So, who can tell me why my iPhone 4S cannot find any wifi when it used to find wifi, and when it does find a wifi network it can never connect? You think apple would have a clue how to fix it! Because turning the wifi on and off doesn't work, resorting network settings doesn't work, even restoring phone to factory default doesn't work...
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IPhone stolen less than 24 hours after taking it out of the box
Hello,
Thursday night I took my brand-new iPhone 4S out of its box. Later that night, I was out with a friend at a bar. Someone must have seen me using it at some point during the evening; . I was ambushed in a bathroom stall, assaulted and had my phone stolen. The guy took off running and I wasn't able to catch up. He also took my debit card and liquidated my checking account.
The phone was unlocked, purchased directly from Apple. I'm desperate for help. Since it happened around 2:00 A.M. Friday morning and I spent all day at the police station and in touch with my bank regarding my debit card, I didn't have time to dial Apple before it closed to report the theft. I am absolutely going crazy over this. I used my credit card to purchase the phone, it cost me almost 600 euros and now it's gone, being used by someone who literally attacked me in a bathroom stall for it.
I tried registering it under my Apple ID with the serial number but it says it's been registered to another ID already. I didn't have time to activate the Find my iPhone feature (I literally had it for about eight hours)—does that mean it's just over? There's no chance of getting it back?
Is there anything Apple will be able to do? If the person who stole it has registered it to his Apple ID, then theoretically Apple would know who he is, wouldn't they? Can't they turn this information over the authorities?
Would they give me a new phone? Or a discount on another one? I just can't believe this is happening to me. I know it's just a phone but I didn't even have it for 24 hours and 600 euros is a lot of money for me. I'm beyond depressed about this.
RMBetencourt
Madrid, SpainApple can't do anything about it. They are not a law enforcement agency.
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Dear Sir,
my mobile was stolen 2days before. please find my iphone and give the location.
my mobile IMEI Number is - > 012854005421769
this is my mobile user name - > VINOTH P
country - > india
state - > tamil nadu
City - > chennai
Mobile Phone Bill Details :
Apple Iphn 8gb #GS Airtel BLK
166104 U4
CSH N N Purchasing Date ( 01-01-2012 )
Please i am very critical situation now, My Business is very down. please help me sir.You aren't talking to Apple here. This is a user to user technical help forum.
Apple will not find your phone. -
Hello, i have a question on my iphone 4s. I went to a party a few days ago and it had gotten stolen. The next day my friend said that he had found it and it was jaibroken? The phone was on 1 % when i had recieved it. It then died and i plugged it in to the charger. When i plugged it in the apple logo appeared as if it was starting but, it wasnt. The apple logo appeared for about ten seconds and then the screen went black. After that, the connect to itunes screen popped up and will not go away. So now when i take it off of the charger the screen just stays black and wont turn on? I tried connecting it to itunes and restoring it. But it wont even show my phone any more on the side of itunes. I tried restoring it and an error had occured (2001). I have looked up on youtube how to fix this problem and non of them have helped or worked. Its my only phone and i cant even text my girlfriend which bothers me terribly!! Please help me ASAP!!
The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck. -
my wife and I are now sharing the same laptop, mine was stolen, we have separate apple ID accounts. i upgraded to iphone 4 after the robbery and activated my phone on her laptop. when i try to download or upgrade apps her apple ID keeps popping up. can we have separate accounts using the same laptop with different phones? if so, how can i fix this?
It sounds as if you're using the same Mac OS X login account on that computer. If you create a separate login account for yourself, it will be as if you have two computers (other than the fact you can't both use it at the same time, of course).
Go to System Preferences->Users & Groups to create a new user account for yourself. Log out of your wife's account, then log in to your own account. You can now set up this user environment any way you like. When you launch iTunes the first time, enter your Apple ID and log in to the iTunes Store. Redownload all of your content. Then connect your iPhone to the computer using the USB cable - it will treat it as a new phone, let iTunes wipe the phone and set it up as new.
You might then want to set up Fast User Switching within System Preferences->Users & Groups which will allow you and your wife to swap the laptop between the two of you easily without even having to log out one account in order to log in to the other.
http://docs.info.apple.com/article.html?path=Mac/10.6/en/8672.html -
Can someone help me recover my contact list from my iphone 3gs, if the phone is stolen?
I am in a really bad situation...i really need to somehow recover my contact list from my iphone 3g, but the phone was stolen along with the sim card. I did a backup on my phone a couple months ago, but it was on a friends computer,which they no longer have. So my question is there anyway for me to retrieve the contact information online maybe? .... help!!
jodi kNo. Sorry.
You should have been syncing them with your computer regularly. -
Hi,
I had my iphone stolen a few weeks ago which had quite a lot of music on that I had downloaded from itunes via my phone but had not synced with itunes on my computer.
Is there any way to access the music now or is it lost? Thanks xBy any chance, did you have the Find My iPhone app installed prior to it being stolen?
Reporting a lost or stolen Apple product
Hopefully you had your iTunes purchases backed up to an external source such as an external drive or CD's? -
If my iPhone was stolen and i want to reactive an old phone using that same number for the time being while i waited to see if I could get my iPhone back, would the iPhone still work while i was using a re-activated old phone of mine?
If a new SIM is activated on the same account for the same number, any existing SIMs for that number are deactivated.
Why exactly would you care if the SIM in the missing device still works or not? -
IPhone Stolen , can apple block the phone's serial from itunes?
hi there , i've just lost my phone about like an hour ago while i was in the gym, i have the warranty card and the phone can be traced as registered under my name ( will be providing to any apple staff my identification card along with the report of the lost phone ) , pls tell me what i should do so that the phone can no longer be used. ( better still if you could some how miraculously trace the phone , im sad i did not get mobileme haih ! )
No.
Contact the local police to report it, and contact your carrier to report your iPhone as lost or stolen. Many carriers will block a cell phone's IMEI number that has been reported lost or stolen by the owner which will prevent someone else from activating the iPhone with that carrier.
If you didn't have the Passcode Lock enabled, you should change the password for each email account you were accessing with the iPhone's Mail app. -
I had an iphone 4s and it worked nice with facetime and imessage using my phone number but it was stolen on December so I buy a new iphone 4s using the same cellphone number but now imessage and facetime does not work with my number, it only works with my apple ID. Please Help me I speak Spanish so if my English is not ok I´m sorry about it.
Do you think that apple has to reset in their database of the old serial number attached with my phone number and that’s why I can´t activate imessage and facetime with my number in the new iphone 4s??I understand all of this Meg; that is why I bought an Iphone; but never expected my phone not even give a at least a 24 or even 12 hours....I work 12 hour shifts and also would expect to have to charge each night but not twice a day or more. I am not always somewhere I can charge my phone.
Your points are true; however it doesn't help me...... -
My iPhone 4 has been recently stolen :( and I am wondering how can I be able to blocked my iPhone 4 so the one steal it cannot use my phone pls let me know what to do thanks.
Apple does not get involved with lost or stolen items. A carrier may offer IMEI blocking (non in the USA currently do, but elsewhere some do). Your carrier would already know your IMEI number anyway, so just contact them and ask them about it.
It is VERY good that you had a passcode lock on the device. That means your personal information will be safe. And yes, after 10 failed attempts (each with increasing time out between allowing another attempt) the device will permanently lock them out until they restore the device in iTunes. Anyone can go ahead and restore your iPhone as new in iTunes, but that also wipes everything off it and restores it to new condition - which does mean they can go off and use it as theirs, but at least all your data is gone.
Did you file a police report it was stolen? Also your carrier should be told (and ask them about IMEI blocking). Sorry it is gone, but you did the best thing possible to protect yourself and your information when you set up that passcode lock. -
The comics from Washington Post cannot be read on the iPad three nor on the iPhone to keep refreshing are not readable spoke to Apple Apple says it is do not Apple issue but I purchased my iPad to use for this as well I spoke to the iPad editor Washington Post.com
To contact the post [email protected] I google comics washingtonpost.com to read. Lease help them if possibleI have no clue what you're saying.
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