Iphone stopped receiving emails from verizon; error message wrongly says username and PW incorrect
Yesterday (10/21/13) my iphone 3 stopped receiving emails from my verizon account and error message says "the user name or password for verizon in incorrect," even though I know the user name and password are correct and I am receiving emails from verizon on my ipad and I mac. In addition, after I "reset." the phone by pressing the "home" and "off" buttons together until the apple logo appeared, I lost all of the emails that were on the iphone's mailboxes. What is wrong and how do I fix it?
Here is the solution given to me by a very helpful Verizon phone agent. Go to your Verizon mail account under settings. Under Incoming Mail server, change host name to pop.verizon.net.
Under Outgoing Mail Server, change host name to smtp.verizon.net.
Make sure Use SSL is on for Incoming and Outgoing Mail Servers.
She said the above is the solution that has worked for most people who are having trouble receiving and or sending Verizon emails from their Iphones since Monday October 21. She said that if this solution did not work, it is then an Apple problem and I would then need to go to Apple's email client support for troubleshooting sending and receiving email messages (for MAC in my case). After writing down all of the passwords and configurations for verizon email currently on my phone, including the new host names above, I ended up deactiving my verizon email account and then reimputing all of the passwords, configurations, ... . It worked! My verizon email was back and running.
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Good day all
One of my clients is having intermitting issues with her iCal on her Macbook. Her iCal is connected to her iCloud account along with her contacts, she access the iCloud data via her iPhone and her iPad.
The syncing between her devices with the iCloud gives her no issues when it comes to her contacts but her iCloud on her Macbook is causing a lot of grief. She can accept and add iCal events most of the time but every now and then she gets the error "iCal can't log into your iCloud account becasue your password may be incorrect. The server did not recognize your username or password for the account iCloud. Make sure you enter them correctly". Here is a picture of the error.
I can confirm her username and password is correct by clicking ok to the error and making an event in the calander or making a new contact in her contacts and confirm on icloud.com that the new additions did make it to the iCloud.
On top of the above error she also gets the following error intermittently (seems to happen the most when she attempts to remove a calander item). The error is "The server responded with an error. The request for "Meeting name" in "category" in account iCloud failed. The server responded with 500 to operation CalDAVWriteEntityQueueableOperation. Stay offline/Revert to Server/Go Online" once more below is a picture
Any help on this subject would be greatly appreshated
ThanksGood day all
One of my clients is having intermitting issues with her iCal on her Macbook. Her iCal is connected to her iCloud account along with her contacts, she access the iCloud data via her iPhone and her iPad.
The syncing between her devices with the iCloud gives her no issues when it comes to her contacts but her iCloud on her Macbook is causing a lot of grief. She can accept and add iCal events most of the time but every now and then she gets the error "iCal can't log into your iCloud account becasue your password may be incorrect. The server did not recognize your username or password for the account iCloud. Make sure you enter them correctly". Here is a picture of the error.
I can confirm her username and password is correct by clicking ok to the error and making an event in the calander or making a new contact in her contacts and confirm on icloud.com that the new additions did make it to the iCloud.
On top of the above error she also gets the following error intermittently (seems to happen the most when she attempts to remove a calander item). The error is "The server responded with an error. The request for "Meeting name" in "category" in account iCloud failed. The server responded with 500 to operation CalDAVWriteEntityQueueableOperation. Stay offline/Revert to Server/Go Online" once more below is a picture
Any help on this subject would be greatly appreshated
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When I sync my iPhone with iTunes I get an error message that says "iTunes could not sync calendars to the iPhone because the sync server failed to sync the iPhone" How do I fix this?
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