IPhone Stopped Working When Updating to 4.0.2

Hi I was wondering if anyone can help please. I tried update my iPhone 3G to 4.0.2 and its started the update and now it's just a picture of an iTunes logo and a USB cable with an arrow. Nothing at all is hapenning. When I plug it into my PC nothing happens, it doesn't detect the device. Can anyone help? I tried to get Apple's help but they want money

I gave an iPhone to a friend who lives in Belgium and he is been having the same problem. Can anyone help solve this problem?
Thank you.

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