IPhone stops at the loading screen
I had erased all the contents in the iphone(using settings in iphone itself) now i face a problem that it never switches on it stops with an logo and a loading symbol .. I have tried switching it off and on and another reset by pressing the hold and sleepwake button..... I am hunting for answers all over the net can somebody suggest on how to clear this issue.....
Try placing your iPhone into recovery mode, which will require restoring your iPhone with iTunes.
http://support.apple.com/kb/HT1808
Similar Messages
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My MacBook is stuck on the loading screen. Please help! Not sure what to do
Hi, so my MacBook has stopped working for some reason
I've just tried switching it on but it has stopped on the loading screen.
I am scared and not sure what to do.
Please help!!!Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider. -
So like a moron, I made the mistake of finally updating my Iphone 4's OS to the new one that Apple has been bugging the crap out of me about for months now. The problem is, my phone is now stuck on the loading screen and I cannot get it to do *ANYTHING*. It won't connect to my PC, Itunes won't let me get on it without the pin lock being entered on the phone which I CANNOT do because the phone is stuck on the update screen.. and Apple won't talk to me for help because I cannot get them the serial number which I CANNOT do because my phone is stuck on the update screen!
Is there no way to just take the battery out or something? I looked for screws but they seem to be proprietary (because of course they are, because Apple) How do I force it to get off the update screen?!If you open it to take out the battery from the iPhone then you forfeit all service for whatever reason from Apple in the future.
Have you attempt to connect it to your computer and then restore it from iTunes on your computer? -
IPhone 5 randomly shuts off and it is stuck at the loading screen with codes popping up
My friend's iPhone randomly shuts down today and the loading screen with the apple logo came on with some codes. I tried restarting it manually but the same thing keeps happening. The codes start with [nand] and mention something about blocks. What could be the problem?
Could be a hardware fault. It may need to be replaced.
Have you tried restoring it?
~Lyssa -
i restored my iphone via setting-general-reset, and now it has been on the loading screen for 24 hours?
You need to connect to the compuer via the lighting cable that came with it. IF that failes follow this article http://support.apple.com/kb/HT1808
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My cloud has stopped working. I tried using it and all it does is get stuck on the loading screen
So what can I do? I just got a better phone and I am trying to restore everything on that phone but it will not go off the loading screen. I tried force stopping it and uninstalling and reinstalling it. it still wont load up. My cloud wont even log in on the desktop app
Which phone are you transferring from and which phone are you transferring to?
Go to the App store and download JS Backup. On your old phone start the backup app and tell it you want to transfer the content to the new phone. On the new phone you want to restore or import the info. then follow the instructions and get some coffee. It will take about 15 minutes to do it all.
Then on the new phone save your contacts to Google so you do not run into VZW Cloud hell trying to get them back. For other content you can use JS Backup and save it to your computer (it will do it automatically with the computer app as well.
Then Disable VZW Cloud and save yourself a lot of headache and trouble over the next 2 years. -
My iPhone 4S has been frozen in the loading screen I don't know how to fix it:( my lock screen button doesn't work
Without a working lock screen button, you'll probably have to wait for the battery to go dead. Once it doesn't wake up by pressing the home button you can plug it into a charger and it will eventually reboot.
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My phone iPhone 5c is stuck on the loading screen when you boot up, what can i do to fix it?
My iPhone 5c is stuck on the loading screen when you boot up, what can i do to fix it?
Try a reset. Hold the on/off and home buttons together for about 10 seconds till the Apple logo appears.
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My iPhone was downloading iOS8 and it has been frozen on the loading screen for 5 hours
My iPhone was downloading iOS8 and it has been frozen on the loading screen for 5 hours, I have plugged it into my iMac but the iMac can't cancel the download without me typing in my password on my phone, which conveniently isn't working
It won't power off or on or anything, it is just stuck on the white background with black apple sign!!Hi esmelicious,
Welcome to the Apple Support Communities!
I know it can be frustrating when you run into issues updating to the new iOS. In your specific situation, I would recommend placing your iPhone in what is called recovery rode and restore it from there. Please use the steps and information located in the attached link to restore using recovery mode.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Have a great day,
Joe -
help please, my iphone has frozen when updating and now its stuck on the loading screen, i have tried holding the buttons down : didnt work, i have taken the sim out : didnt work.... i really need my phone to be working i dont know what to do.. help please?
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/HT1808 -
My iPhone 4S is stuck on the loading screen
My iphone 4s is stuck on the loading screen and when I let the batt die all the way and turn it back on the loading screen appears again. Plus I don't have insurance so what should I do!!!
Do a DFU.
http://theiphonewiki.com/wiki/DFU_Mode -
My iphone is stuck on the loading screen... Any help?
My iphone is stuck on the loading screen... Any help?
Try resetting by holding the home button and sleep/wake button until it turns off ignoring the slide to power down. You probably won't see that if yours is stuck.
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my iphone 4 shut off and wont turn back on so i had to go to restore it and it wont reload or anything just stays on the loading screen and does nothing?
Hi marissacav,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
Cheers,
- Judy -
its frozen on the loading screen to turn off
Hey there tblemings,
It sounds like your iPhone seems to be stuck on the Apple logo screen. I would try resetting the device with this process:
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If resetting doesnt work, then I would try putting the phone in recovery mode with this article and restore it with iTunes:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Take care,
Sterling -
Yeah, it just crashes on the loading screen every single time, and I have no clue what to do....
Contact the developer
Restore to factory settings/new iPod
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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