IPhone stuck in recovery mode after failed update.

Hi, I have a bad situation here... My iPhone 5 got stuck in recovery mode after I tried to update to iOS 7.1.1 from 7.0.4 and it failed (error code 6). If this was my iPod touch I would just restore it because all I have is music, but this iPhone has all my sisters graduation photos, important photos, important school documents, contacts, app data, videos from concerts. Etc. I was wondering if I could get the photos off the phone before restoring it, because they are important. I know I should've backed up my photos and made a backup of the phone, but I've been really busy with a lot of stuff. So I was just wondering if there is any way to get the photos and app data back. The app data doesn't really matter but the photos do. The device was not jailbroken or hacked in any way.
If you could help, tell me ASAP.
-JP

When your phone is in recovery mode, it's like it crashed.  The only way that you can get it out of recovery mode is by restoring, and this erases all your data as well.   
You can believe what you wish by "reading all over the internet".  This is Apple's technical support forum.  We do know what we're talking about.
since you have very important photos on your phone, why haven't you been importing them to your computer as soon as possible after taking them?  This is how the phone is meant to be used.  Keeping critical data on only a device which can be easily stolen, dropped and broken is just plain foolish.  Also, did you not back up your phone (as you should be doing with any computer) before attempting any operating system update?  As you've now just painfully learned, updates do not always go as planned.
I'm sorry for your data loss, but let this be a very important lesson.  BTW, when was the last time you backed up your computer?  I'm sure you have important data on your computer.  Hard drives WILL fail.

Similar Messages

  • Ipone 5 stuck in recovery mode after failed update

    Hi
    I am stuck can anyone help?
    My Iphone 5s tried to do a o/s upgrade while on holiday and got  stuck in recovery mode saying it needed to connect to the pc. I connected waiting 1hr for the o/s software to download and extract only to see an error "The iphone "IPhone" could not be restored. An unknown error occurred (2005)."  , I put the phone in
    DFU mode and waited only to see the same error.
    Help
    I have followed a number of YouTube articles none fix the issue.
    Alice

    When your phone is in recovery mode, it's like it crashed.  The only way that you can get it out of recovery mode is by restoring, and this erases all your data as well.   
    You can believe what you wish by "reading all over the internet".  This is Apple's technical support forum.  We do know what we're talking about.
    since you have very important photos on your phone, why haven't you been importing them to your computer as soon as possible after taking them?  This is how the phone is meant to be used.  Keeping critical data on only a device which can be easily stolen, dropped and broken is just plain foolish.  Also, did you not back up your phone (as you should be doing with any computer) before attempting any operating system update?  As you've now just painfully learned, updates do not always go as planned.
    I'm sorry for your data loss, but let this be a very important lesson.  BTW, when was the last time you backed up your computer?  I'm sure you have important data on your computer.  Hard drives WILL fail.

  • IPhone 4 in recovery mode after failed update with most recent software (3/25/13), I only have the past 30 days worth of photos and my contacts in iCloud, how do I get the rest of my pictures off of my phone? I have read the apple article already.

    Basically headline says it all, my phone is in recovery mode following a failed update through the phone and I want all my photos back.  I have already read the "iOS: Unable to Update or Restore" and it indicates that when restoring through iTunes, you lose all data on the phone. I have checked my iCloud (I am a Windows7 user so uploading does not happen automatically, as I unfortunately just figured out) and it only will upload my past 30 days of photos and contacts, inline with what I've read about the cloud only storing 30 days of your past data. I really would like to get all of my photos off of my phone, I had photostream activated and most were in that stream. Is there anything I can do? I don't know what operating system is on there currently, but I have always updated my phone succesfully until today when this happened, so I'm assuming whatever is most up to date until today is the OS it has. Thank you!

    When your phone is in recovery mode, it's like it crashed.  The only way that you can get it out of recovery mode is by restoring, and this erases all your data as well.   
    You can believe what you wish by "reading all over the internet".  This is Apple's technical support forum.  We do know what we're talking about.
    since you have very important photos on your phone, why haven't you been importing them to your computer as soon as possible after taking them?  This is how the phone is meant to be used.  Keeping critical data on only a device which can be easily stolen, dropped and broken is just plain foolish.  Also, did you not back up your phone (as you should be doing with any computer) before attempting any operating system update?  As you've now just painfully learned, updates do not always go as planned.
    I'm sorry for your data loss, but let this be a very important lesson.  BTW, when was the last time you backed up your computer?  I'm sure you have important data on your computer.  Hard drives WILL fail.

  • IPhone stuck in recovery mode after failed JB

    Tried jailbreaking my ios7 iPhone 4 16GB with evasion, it didnt work and the second time i tried it and went to restore it, it fails. Is there anything i can do to get it working again? I'm ready to fully restore it, can i download firmware from somewhere and somehow get it to work? Is it possible to get it in DFU mode, it's either turned off or in recovery mode wanting to connect to iTunes.
    Any feedback would be gretly appreciated. Thanks

    Ricky ~ Welcome to the Support Communities. This Apple doc may be of interest:
    Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues

  • IPhone stuck in recovery mode after attempted update.  Will not restore

    I attempted to update my iPhone software to the latest, and then proceded to fail.  Now it will not restore, will not power on, and will not hard reset via the sleep/awake button and other.  I've had this phone less than a week and I'm already having issues. 

    If you are using a Windows based computer to restore the iPhone, it could be the security software or firewall preventing the restore process.
    iTunes for Windows: Troubleshooting security software issues
    iPhone and iPod touch: Unable to update or restore
    If nothing above helps, definitely return it. It's under warranty.

  • Iphone stuck in recovery mode trying to update

    I was attempting to update to the new ios 8. I did this all in the normal way as i usually do. When it got to the extracting software at the top of the itunes screen it took about 1 hour for this to nearly reach the end. then just before it reached the end it stopped and said it could not be restored as the iphone could not be found. now the iphone 5 is stuck in recovery mode and every time i connect it to itunes it says i need restore which i do and then the same thing keeps happening. it goes to extracting software bar for an hour and then stops just as it is about to finish.
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    iPhone 5, iOS 7.0.4

    Follow exactly what I wrote below to fix iPhone stuck in recovery mode:
    Hold both power button & home button for 10 seconds.
    Once the device shuts off release the power button and keep holding the home button for 10 more seconds.
    The screen will remain black, plug it up to iTunes and see if it detects it.
    If that does not work hold both buttons to make device shut down, once screen is off hold the home button while plugging it up to PC.
    Do not let go of home button till recovery screen shows up on your device.

  • IPhone stuck in recovery mode after iOS 5 failed update

    During the update for the IOS 5, the process just hang over.
    Now my iPhone 3GS is in cycle between apple logo and black screen.
    When I enter in recovery mode and try to restore the backup I get an error 2001.
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    Any suggestions?
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    OS 5 is facing problem with updating after been updated to iOS 5, iPhone is stuck in recovery mode (Apple logo & black screen repeat repeatedly).
    You can reset it in normal way of how when the iPhone crashes or locks up that prevents the iPhone from responding to being turned off for the steps follow this link,
    http://pathumf.blogspot.com/2011/11/how-to-reboot-stuck-iphone-iphone-4s.html
    Hope you will get it.
    Pathum.

  • Iphone4 stuck in recovery mode after failed attempt to update OS. how to fix?

    Hi,
    I tried to update my iPhone software (after successfully backing up to iCloud, and then successfully updating iTunes software) but got a 1604 error message.  The phone is stuck in recovery mode, and all attempts to restore the phone have resulted in failure.  I keep getting the same error message.  Basically, the phone never gets past "preparing to restore."  Please help. 
    I am linking my iPhone 4 to a PC Windows XP Professional, with up-to-date software.  This is the third time I've tried (and failed) to update the iPhone software, though the other two times I was able to restore.  This time nothing seems to be working.  Please help!  Thanks.

    Look what google found! Amazing how that works eh?
    http://iphone-downloads.hubpages.com/hub/Fixing-1604-iPhone-Restore-Error--How-T o-Go-About-Fixing-1604-iPhone-Restore-Error
    also:
    *Error 1604*: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    2. Restore and wait for error 1604.
    3. When prompted, click OK.
    4. Close and re-open iTunes while iPhone remains connected.
    5. iPhone should now be recognized in Recovery Mode again.
    6. Try to restore again.

  • IPad and IPhone stuck in recovery mode after trying to update to ios 6

    I tried updating to ios on my Ipad 2 via computer and after the update downloaded a error message appeared my Ipad is now stuck in recovery mode. Is this happening to anyone else? SORT IT OUT APPLE!!!!

    Do you have to restore your iPhone again? You could try uninstalling and reinstalling iTunes. You could also try checking out this link.
    http://www.ipadforums.net/jailbreaking-hacking-tutorials-how-guides/28716-how-re solve-itunes-unknown-error-3194-a.html

  • HELP!!  iPhone stuck in Recovery Mode after trying to update today w/new OS

    Ok my phone is stuck in recovery mode, Ive already restarted my computer & tried to shut down itunes & start it back up, it gets almost done with the restore verification and then it gives me a 1013 or something
    what to do?!
    Message was edited by: PsychedelicWonders

    Don't know if this will help but when I updated to 4.0.2 my phone gave me an error and bricked.
    I made a new user on my computer, installed itunes and then was able to update my phone without it erroring. Once I had a working phone I went back to the old user and updated my phone with all of the information that was there before. I lost a few things but had a working phone.
    Since then I have not had a problem with updating it in the old user. You might see if it will help with you all.
    Message was edited by: Johnna Lynne

  • Ipad 2 stuck in recovery mode after io6 update

    I have waited for months to update to io6 because I have been busy, and now that I have, I'm stuck in recovery mode giving me a (-1) error.  Some say that's a hardware error, but it can't be because it coincided with the update to ios6.  Here's what I've tried:
    Rebooting everything
    Tried to recover from mac.
    Tried to recover from windows.
    Tried to recover using different router without wifi.
    Placed in DFU mode.
    Did hard reset.
    Tried to hard reset with uplugging cord during download then reattaching.
    Tried tiny umbrella.
    Tried using different cord.
    Have the latest version of Itunes.
    Went into terminal and deleted file after # that some kid on you tube said to do.
    I'm at my end of searching.  Any suggestions????  I know it can't be hardware because it did this immediatly following the ios 6 update.  Thanks,

    When you do an iOS update certain parts of the hardware are used that aren't normally used. If these fail then you can get an error (-1). The error occurs not because of the content of iOS 6 but the update process itself.
    If you can't get out of recovery mode with all that you have tried then your iPad likely has a hardware problem and needs replacement. Hopefully you are still under warranty.

  • IPhone4 stuck in recovery mode after iOS5 update

    Hi guys,
    hope someone will be able to help.
    I bought a second hand iPhone 4 from ebay and all was well when recieved.
    However I then tried to update to iOS 5 a few days ago and iTunes said "an unkown error occured (-1)" during the restore and now my phone is stuck in recovery mode.
    I took the phone to a local apple store where a genius told me that the phone had had a "dodgy" repair in the past and so they were unwilling to work on it.
    I have tried many methods to exit recovery mode but none have worked.
    I will be happy to even stay on iOS4 forever as long as I get my phone back and workable.
    FYI, before the update to iOS 5 all updates  were succesful and never encountered a problem, the phone has never been jailbroke or hacked in any manor.
    PLEASE HELP!

    Look what google found! Amazing how that works eh?
    http://iphone-downloads.hubpages.com/hub/Fixing-1604-iPhone-Restore-Error--How-T o-Go-About-Fixing-1604-iPhone-Restore-Error
    also:
    *Error 1604*: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    2. Restore and wait for error 1604.
    3. When prompted, click OK.
    4. Close and re-open iTunes while iPhone remains connected.
    5. iPhone should now be recognized in Recovery Mode again.
    6. Try to restore again.

  • Ipod stuck in recovery mode after software update

    My ipod is suck in recovery mode after software upgrade ios 6. No matter what I did it's still stuck and itunes doesn't recognized it.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • Why is my ipad stuck in recovery mode after IOS update?  I can't get it out even after I restore.  Please help!

    I did an IOS update and now my iPad is stuck in recovery mode and I can't get it out.  I have tried to restore through iTunes, but after restore it says it is still in recovery mode.  Please help!

    Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is app and data safe!

  • Iphone stuck in recovery mode after restoring

    Ok, so I was having the "searching..." signal for a long time, and then I decided to restore, after the restoration was done the iphone entered into recovery mode, i tried restoring again many times with no success, itunes keeps giving me an error (-1). The iphone is not jailbroken.

    i really dont know what can cause it... best guess, somehow the iOS is not being saved correctly on the device...
    im going by this BTW     http://support.apple.com/kb/TS3694?viewlocale=en_US

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