Iphone stuck with apple symbol and wont start up

i updated my iphone and when it finished and went to reboot it just stays stuck on the apple symbol it constantly reboots and will never connect to my laptop i dont know what to do if anyone can help please do

Hi,
Luca224 & Ingo2711. Thanks for bringing this topic. on 29th Nov. I faced the same problem on my iPhone 3GS 32GB Firmware 3.1.2, iPhone stuck with apple symbol and wont start up. I have tried with 10 Seconds Sleep/wake-up button + home button to reset. But didn't work. Did google about an hour with many blogs. Finally I made a call to 3 iPhone care and spent 30 minutes and explained whatever I have done; iPhone customer care asked me to go to nearby iPhone service center in Sydney. BUT BY LUCK CLICKED ON iTUNE AND GOT THE OPTION FOR ONLINE FORUM FOR APPLE iPHONE. Many many thanks to Ingo2711 who has given the solution link and also thanks to Luca224 , who raised the issue. I feel, this is a common problem with iPhones those who using iPhone 3GS 3.1.2...... but try the link http://support.apple.com/kb/HT1808 and thanks to Luca224 & Ingo2711. PLEASE FOLLOW THE INSTRUCTION CAREFULY:
1. Verify you have iTunes 7.5 or later. Apple recommends using the latest version of iTunes.
2. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
3. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off. _+(in my case - red slider didn't appear, but i pressed the Sleep/Wake button until the iPhone went off, finally it was just off... i was frustrated... tried 3 times with more patience )+_
4. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on. +_( Do exactly as it says)_+
Note: If you see the message "Charging... Please Wait" or you see the screen pictured below, let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again. +_(True ... for me it happened 3 times)_+
5. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. +_( I was nearly frustrated at my 3rd attempet; my thumb was hurting as I was holding the home button for few minutes..... but finally it worked yahooooooooooooooooo...... suddenly changed my decision.... about going to 3/Apple service center)_+
6. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.
Because you must restore iPhone or iPod touch, iTunes will not recover data from the device, but if it was previously synced on the same computer and the same user account, it should restore a backup (if available). See document HT1414, "Updating and Restoring iPhone Software."
If you are still unable to restore the iPhone using this method, check Apple support for further troubleshooting and/or service options.
Note: If you sync both an iPhone and an iPod touch to the same computer, make sure you select the correct backup to restore your settings from (don't select an iPhone backup if you have an iPod touch and don't select an iPod touch backup if you have an iPhone).
**** ( BACKUP FROM YOUR iTUNES : MAC/PC; AS I GOT MY 95% DATA FROM THERE.... GOOD LUCK)******* IF IT WORKS PLEASE POST YOUR EXPERIENCE....*
THANKS

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ljm17 wrote:
...This keeps happening, everytime I do this type of update, I...
Then you should know what you need to do... If you don't remember...
See Here > http://support.apple.com/kb/HT1808

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"My ipod is displaying apple logo and wont start up, hard reset leaves it the same, disc mode works but iTunes doesn't "see" it even if the computer does."
It worked two days ago fine, for two years, until I installed this newest iTunes update, then for one day it kept on freezing and going to apple logo screen mode, then today it only goes to that screen and wont start up at all.
I've tried the hold down two buttons hard reset, that doesn't help. I've tried disc mode... but iTunes doesn't "see" it even if the computer does.
This is a pristine ipod, never exposed to adverse conditions, never dropped, never wet, and it worked perfectly two days ago.
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[Ipod classic 160gb less than two years old.]

Looks like I might have found the solution on a youtube comment:
R.O:
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Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP xw4400 Workstation
iTunes 11.1.1.11
QuickTime not available
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 001AB71808E6CBD8
Current user is not an administrator.
The current local date and time is 2013-11-29 04:19:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 8400
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.1.11 is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {BC8F9388-D244-4F12-92A3-A26318EE6C52}
Description:    Broadcom NetXtreme Gigabit Ethernet
IP Address:    192.168.1.102
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:    Yes
DHCP Server:    192.168.1.1
Lease Obtained:    Fri Nov 29 04:16:55 2013
Lease Expires:    Fri Nov 29 06:16:55 2013
DNS Servers:    192.168.1.1
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-11-29 04:18:45.

lllaass thank u bro, but none worked for me
i have tried all these methods n above which i mentioned before....
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
in the end i went ot market n paid him 1.94$ and he restored it to 6.1.5... and said apple has closed other ios updation except 6.1.5 ...but still thank u soo much learned some new stuff from u...

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Step 1
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b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
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Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
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Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
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Iphone stuck on apple logo and loading bar.

Hey guys,
My itunes seemed to crash while i was restoring my phone and now its stuck with an apple logo and an empty loading bar, also my sleep/wake/lock button doesnt work so i cant enter recovery mode, please someone help or point me in the right direction!
Anthony

I will help you to solve your problem, don't worry just follow as I say.
1. Firstly it is not a big problem just do as I say.
2. Connect your device to the PC and then launch the iTunes software.
3. And then go for the option of 'Restore' in that iTunes.
But if your device doesn't respond to it.
4. Then try to update the iTunes software to latest version.
And using windows OS means you need to uninstall the whole previous version of software and need to download and install the latest version of it.
5. And if you are having the third party apps such as Antivirus and etc are installed then it will object your phone to respond to iTunes. So you need to update your iOS software at any cost, which is the only way to fix iPhone stuck on Apple logo.
All the best

Iphone stuck with apple symbol and wont start up

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