Iphone support won't accept my serial number. I am putting in the first 14 digits of the IMEI.

Why won't support recognize my serial number (IMEI number)?

Find the serial number and other information for your iPhone, iPad, and iPod touch - Apple Support

Similar Messages

  • Toshiba.co.nz Support page won't accept my serial number

    Hi Forumites,
    The Toshiba Support Centre at toshiba.co.nz > Support won't accept my serial number of my Satellite P840T as valid. And if I try and get to the downloads for my laptop, by entering a category of "Computers", the site just says "Loading Families..." on the next line down, and stalls forever.. something broken here.
    I also noticed that unless I have my browser security settings turned to the lowest possible settings, the Toshiba site (which obviously uses Cookies) won't remember me long enough for me to get from the login page to the "Post new Listing" link on the Forum home page. It asks me to log in again.
    I've tried two browsers, IE and Chrome, with the same results. I think the forum site is poorly designed if it won't work with default browser settings.
    Even with browser security settings turned to the lowest possible settings, the site still forgot who I was when I went from the Satellite P series forum to this one.
    Just some feedback on my experience with the forum so far.
    Mark

    In the past I searched drivers using part number on second option and it worked perfectly. Maybe is there some problem with the page. Try few hours later. Who knows why this happen.

  • Apple won't accept my serial number

    Hi,
    I just bought a new laptop pro. Tried to do an atomatic upgrade to Mountain Lion. Submitted my receipt as required which includes the correct serial number. Keep receiving automated emails telling me that the 'part number is missing'. Have checked the receipt against the serial number onthe machine. It is correct. Now I discover that the Apple web site won't accept my serial number either. I can't get a sensible, human response from Apple via eamil and can't organise a call back becuse you need to have a serial number to do this ... any suggestions??

    Call your country's Apple tech support and ask to be transferred over to Customer Relations.

  • Have Adobe Standard CS 5 (Student), and would like to upgrade to Creative Cloud (Non-Student) - won't accept my serial number for special pricing for existing users

    I currently use Adobe Standard CS 5. It was bought with the Education discount. I would like to upgrade to Creative Cloud and see that they have special pricing for existing customers that use past versions of Creative Suite. I am no longer in Education, so I will have to buy a full version. This is fine, but it won't accept my serial number for the discounted pricing. Is there something else I should be doing?

    Hi there
    Please contact our Sales team who will assist with your order - 800-585-0774
    Thanks
    Bev

  • Photoshop Elements 6 won't accept my serial number... How do I fix this?

        I had to uninstall and reinstall Photoshop elements 6 to my Windows 7 computer because the brushes were glitching on me, and now it won't accept my serial number to register it to my computer. I received it from a bundle package when I installed my tablet back in 2008ish. The warning is "A problem was encountered while trying to send information over the Internet". I have retyped it several times to make sure I put the right number without any luck either.

    Error "The serial number is not valid for this product" | Creative Suite

  • I am trying to load my illustrator cs6 onto home computer, second use-have installed it on my work computer, but it won't accept my serial number at home, do I need to re-register product?

    I am trying to load my illustrator cs6 onto home computer, second use-have installed it on my work computer, but it won't accept my serial number at home, do I need to re-register product?

    no.
    Error "The serial number is not valid for this product" | Creative Suite

  • PS CS6 won't accept my serial number

    I've downloaded and installed PS CS6 but it won't accept my serial number, whether I manually type it or copy it from my Adobe account page.  I get an error message saying "Serial Number you provided is valid, but a qualifying product could not be found on this computer."  Am I going to have to download and install PS CS5 first to allow me to install CS6?

    Solved my own problem.  I just needed to enter the CS5 serial number.

  • My computer won't accept my serial number after trying to register it. How do I fix this?

    I had to uninstall photoshop elements 6 because it was glitching on me, and now it won't accept my serial number to register it to my computer. What can I do to fix this?

    My system is photoshop elements 6. I received it from a bundle package when I installed my tablet. The warning is "A problem was encountered while trying to send information over the Internet". I have retyped it several times to make sure I put the right number without any luck either.

  • Purchased cs2 but installation won't accept my serial number, please help, thanks stanley frileck md

    purchased cs2 but lost the installation cd and want to install cs2 on my new computer
    but installation won't accept my serial number,
    already have photoshop ID
    any help?
    spiff

    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

  • I deactivate CS6, and I want to activate it on another computer, but it won't accept my serial number.

    I deactivate CS6, and I want to activate it on another computer, but it won't accept my serial number. How can I fix this?

    Nancy Olivier are you trying to install Creative Suite 6 on a computer which already has Creative Cloud installed?  If so then please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install previous version of Adobe Creative titles through your membership.

  • I still can't get a redemption code it won't accept my serial number what happened to Adobe it used to be user friendly

    I still can't get a redemption code it won't accept my serial number what happened to Adobe it used to be user friendly

    Bentnote if you are unable to redeem your redemption code then please contact Costco.
    If you were provided a serial number then please register it under your account at http://wwww.adobe.com/.  You can find more details regarding locating and registering your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • Lightroom 3 won't accept my serial number after update.

    My hard drive took a dump on me and I had to re install everything. I had no trouble with Photoshop 5 and I had no trouble with Lightroom 3---there was no problem getting it to accept my serial number (the first time). After it was loaded it informed me that there was an update from 3.2 to 3.6--- I downloaded it, everything went smoothly until I had to enter the serial number---it wouldn't accept it.  If anyone has some ideas I wouldn't mind trying it. Thanks

    https://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html

  • Aperture won't accept upgrade serial number

    I just bought a new iMac and I am transferring Aperture from my MacBook to the iMac.
    When I transfer Aperture it asks for a serial number. I enter the AP3 serial number and it asks for an AP2 serial number (since AP3 was an upgrade). I enter the serial number for AP2 and the program locks up and I get the SBBOD. I tried several times.
    I tried deleting the app and re-installing. Same thing. As soon as I enter the AP2 serial number the installer locks up.
    Any suggestions?
    bob

    Hi Bob
    I notice back in May last year you were experiencing problems with transferring Aperture from your MacBook to your iMac.  I have recently bought a MacBook and am trying to install Aperture, I currently have an iMac which is running Aperture 3, upgraded from Aperture 2 and am encountering the same problem on entering the Aperture 2 serial number.
    I'm very interested to know if you managed to resolve the problem and if so how?
    Regards
    Fiona

  • HT201210 I keep getting unknown error 3 when trying to restore my Iphone.  On line and chat support won't accept my request as I can't open my phone to get the serial number

    this evening has been torturous My phone said I needed to restore thru Itunes/support
    I tried and keep getting UNKNOWN Error 3
    I tried to get support but I can't open my phone to get the serial number.
    Now WHAT????

    I was doing some research on this problem for a friend and came across your post and thought I should share this:
    https://discussions.apple.com/thread/5372052?start=30&tstart=0
    Hopefully it helps, good luck.

  • I can no longer update my Itunes version and I also can't access online or phone support with their new support options because it won't accept my serial number.  What's up? Did support go away?

    I've been using Itunes for years with little problem and when one develops, it is quickly resolved. Now, I find myself unable to update my version of Itunes.  it asks me if I wish to update the version, I say yes, and then nothing happens. When I try to go to support, I select the Itunes downloading/synching option and basically, I can't proceed past the point of entering a valid serial number, because I'm not clear on which serial number it wants.  It says hardware, so I supply my PC serial # (I own an ASUS laptop).  I get an error message that this isn't a valid s/n, so I look for one for Itunes and can't find one anywhere.  I try to follow their explanation of how to locate your serial # but it is extremely unclear and unhelpful. So now I'm stuck.  I can't get past first base anymore.  Did Apple come up with a clever way to end their support service without actually admitting it? Or am I just being particularly dense here? Any help is appreciated. Thx

    Now, I find myself unable to update my version of Itunes. it asks me if I wish to update the version, I say yes, and then nothing happens.
    With that one, I'd try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file, downloaded from the Apple Website:
    http://www.apple.com/itunes/download/

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