Iphone sync / duplicate issues

I've just got an iphone 4 and admit to being dim. Two issues:
I bought SmartSync app to sync with Facebook contacts. I've now got multiple entries for some contacts. Is there any way to merge them?
How do I sync my contacts with my imac so that I've got a back-up if I lose the phone?
Help gratefully received. Thanks.

There is no merge option with the iPhone.
The iPhone is designed to sync contacts with a supported address book application on your computer. With a Mac, this can be with the Address Book app. If you use the Address Book app on your Mac for contacts - the Address Book includes contacts and your iPhone does as well, you will be provided a merge prompt with the first sync for this data, which you want to select. Syncing contacts with the Address Book is selected under the Info tab for your iPhone sync preferences with iTunes.
If you have never used the Address Book on your Mac - you have never added a contact, before the first sync for this data enter one contact in the Address Book on your Mac to provide the merge prompt with the first sync for this data which you want to select.
After this, you can merge contacts, edit contacts, or delete contacts with the Address Book on your Mac followed by another sync.

Similar Messages

HT1386 iPhone Syncing Calendar issues...

Hi All,
I've had a recent problem in that my iPhone 4S seemingly 'lost' a load of my Calendar entries. I checked that all the Calendars where being synced by selecting 'All calendars' and this was okay, but when i tried to Sync with iTunes, I got a message saying I'd delete over 800 entries on the Computer (the 'over 25% of entries being changed' warning) if I continued, so I 'cancelled sync' of the Calendar entries...
I next followed the support page recommendation, and on iTunes>(Device)>info>advanced, clicked on the 'Replace information on this iPhone - Calendar' box. Next Sync, all entries reappeared, but whenever I've tried to Sync since it tells me that if I proceed , I will 'MODIFY' over 350 entries on the computer - something I'm a little weary of doing! Is there any advice anyone can give as to where I've gone wrong / if I should just proceed, etc?
I'm running Windows 7, and the iTunes is up to date, as is the iOS on the iPhone 4S...
Thanks very much in advance for any help!
Kindest regards,
Mark

I have this same issue: When I add an event on my iphone, it does not show up on icloud.com - it worked fine in the past and I haven't changed any settings. I verified the icloud calendar settings on the phone (default calendar etc..) - I tried to turn calendar icloud sync off and then back on but to no avail. help.
Iphone 4s with most recent OS>Windows XP> Firefox

AutoImporter iPhone Photo Duplicate issue

I took a look in my iphone photo synch folder today and noticed that for some of the photos, there were dozens of duplicates (i.e. file 1.jpg, but had duplicates 1 1.jpg, 1 2.jpg, etc.).
This isn't happening to all of the photos, only some. I deleted all of the contents of the synch folder, rebooted and resynched, but same scenario. Each time I connect the iphone, it creates additional duplicate copies of some of these photos.
I looked at the photos in Image Capture and there are no duplicates listed there.
Any suggestions? Is next step to try and delete everything from Image Capture or something? The images that get duplicated view OK, so doesn't seem to be corrupted or anything.

I just discovered AutoImporter and ran into exactly same issue. I'm afraid, there's nothing that can be done about it, it's just Apple way of making software: take brilliant idea and deliberately ruin its implementation with a small detail. AutoImporter is just another useless piece of software in OS X bundle, designed to make life easier but doing otherwise.
Nevertheless, I'd be glad to be wrong and to hear someone's solution on how to avoid duplicates or another way to download previously unsynced photos from iphone/ipad upon connection.

IPhone syncing restoring issues between 4S and 5 and iCloud issues between send & receive addresses

First question: I just bought the iPhone 5 and I am trying to sync/restore all of my information (docs, data, photos) from 4S to the 5 via iTunes and iCloud but it will not let me do it. So how can sync all of my contacts, photos and documents (especially important text messages) from the 4S to 5?
Second question: I also want to know how can I stop sending and receiving messages from BOTH phones! I have two different companies and two different phone numbers but both phones share the SAME iCloud account? Should I have created a new one when I first activated the 5?
Please help I've only been an iPhone and iTunes user since November 2012 and I don't know what I am doing!!

Apparently you must be very narrow minded. I don't want to develop an e-mail client from the scratch.
I would implement the sync the following way.
Assuming I use POP3 on both my iPhone and my MacBook. On my iPhone mail client I am downloading e-mails and reading them from time to time and replying. There is an ended set of what you actions you can do with your e-mails. Every e-mail has a unique ID / fingerprint - you can recognize it with 100% accuracy. I'm also downloading e-mails on my MacBook mac mail and performe the same ended set of actions on this e-mails. So the system architecture should be as follows:
1. MacBook mail client queues all the actions I have performed with my e-mails on my MacBook.
2. iPhone mail client does the same - creates a queues with actions I have performed on my iPhone.
3. If I have the syncing turned on on both of my devices and I'm logged in on both of them with the same Apple ID both devices process the queues to my iCloud, compare it and update status of my e-mails according to the actions in each queue.
So I will rather wait until Apple will do this simple solution.

What is the SAFEST SEQUENCE to convert from a Outlook/iPad/iPhone synced with MobileMe to syncing with iCloud (I have 10 years of calendar diary events and 3000 contacts) - I am worried about the data issues that have been posted about iCloud.

What is the SAFEST SEQUENCE to convert from a Outlook/iPad/iPhone synced with MobileMe to syncing with iCloud (I have 10 years of calendar diary events and 3000 contacts) - I am worried about the data issues that have been posted about iCloud.
This has worked fine with MobileMe with only a couple of minor glitches in the past.
Any experience doing this the "right" way?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

HT1692 iPhone shows duplicate contacts and categories and will not sync. help

Contacts are not syncing, iphone has duplicates in contacts and groups and I don't seam to be able to over-ride or replace duplicates.
Have any Ideas?

That's usually a USB timing error. I would unplug the phone and replug it in, also try different USB ports and cords if you've got 'em. Make sure your iTunes program is up to date as well

IPhone Sync issue (and album art messed up)

Whenever I sync my iPhone with iTunes, instead of just updating the media I have changed, it will randomly add anywhere between 30 to 300 songs that were already on my iPhone. It doesn't cause any problems with using the iPhone other then the fact that it takes a really long time to sync even when I don't change anything or add new media to sync with the iPhone.
So far I have:
-made sure I have the latest updates of iTunes and all software
-re-set iSync
-done an archive and install
-had a genius appointment at the Genius Bar at the Apple Store and
-they replaced my iPhone
...but my problems still exist. And on top of that, all of the album artwork on the iPhone is jumbled up. It looks fine in cover flow, but when I switch to the normal mode it will be the wrong artwork with the wrong song. My album artwork in itunes is not jumbled up, but all of the artwork for the movies and tv shows I have bought and downloaded from the iTunes Store has disappeared and I can't get it back by searching for album artwork.
So, to recap, my 3 main problems are.
1) iPhone Sync issue
2) Album artwork jumbled up on iPhone
3) TV Show and Movie artwork disappearing on iTunes
If anyone can help your time would be greatly appreciated. Thank you so much.
Andrew

Here are a couple of articles from the apple support website that might help out.
http://support.apple.com/kb/HT1737
http://support.apple.com/kb/HT1414

Intel and IPhone Sync issues

Some forwarded this to me. It might be relevant to some users here.
"Senior Editor, iLounge
Published: Thursday, November 5, 2009
News Category: iPhone
Intel has issued a comment concerning the iPhone sync issues some users are experiencing with certain PCs containing a specific Intel chipset. “Our leading theory is a BIOS or system configuration issue, but we are still investigating,” Intel said. The basic input/output system (BIOS) is the boot firmware run by a PC on startup, which identifies, tests, and initializes core system devices such as the graphics card, hard disk, and other hardware. As we reported earlier this week, the syncing issue appears to linked to Intel’s P55 Express chipset and its USB controller, which leaves the afflicted machines able to recognize the iPhone but unable to sync. The problem has been most prevalent among PCs running 64-bit Windows 7, but the issue has also been reported on machines running both 32-bit and 64-bit versions of both Windows 7 and Vista."

Hi R@chel,
It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Specifically -
Hi R@chel,
It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Specifically -
Syncing manually
If you prefer not to automatically sync content to your device, you can set up manual syncing:
Connect your device to your computer and open iTunes.
Click the Devices button in the upper-right corner. (If you're viewing the iTunes Store, click the Library button in the upper-right corner. The Devices button will appear.)
In the main iTunes browser window, select the Summary tab.
Select the option to Manually manage music and videos or Manually manage music. This will deselect the automatic sync settings for the Music, Movies, and TV Shows tabs.
Click Apply.
And -
After following the steps above, you can add individual songs, videos, and playlists from iTunes to your device. To add content to your device:
Select your device.
Click On this Device.
Choose Add to in the upper-right corner. If you drag a song, video, TV show, or movie while viewing the media in your iTunes library, a sidebar will show up on the right. You can drag your content onto the device. You can also create and modify playlists directly on the device.
Thanks for using Apple Support Communities.
Best,
Brett L
Thanks for using Apple Support Communities.
Best,
Brett L

IPhone - Sync issue with Calendar and Outlook 2003

I have been syncing with no problem up to yesterday - now I can't sync my Calendar with my PC. It doesn't make any difference whether I make an entry in iPhone or Outlook. I have reset sync history in iTunes - no change.
The only thing that I can think of that I did out of the ordinary was to copy and paste my contacts into another contacts group in Outlook.
It would appear to be a problem with Outlook as the iPhone syncs with iCal and Address book on my G4 laptop.
Appreciate your help.
Alani

Outlook is definately a problem. Ive been at it for a couple of days going through this thread and others. Still not syncing.
What Apple has to realize is that windows people have different microsoft offices, i use 2000 because the schedule is shared between everyone, this is an addon in newer copys of office.
When i make a call or recieve a call i would like to see an option to add the caller to the schedule .. When your on the phone with the caller you can just hit a button and it brings you right to the calendar and enters the caller in the schedule where ever you place them.
Anyway i will keep at the sync thing for a while and see what happens. Nothing so far. l8r

I want to store my music files on a NAS (which has an iTunes server built in), but I'm not sure how this will affect my iPhone sync. Will I need a local copy of my music on a computer in order to continue to sync?

Hi,
I have an iPhone and I sync playlists to it from iTunes. (I have far in excess of 16GB of music/podcasts.)
What I want to do is permanently share my music library with all devices in the house, so I'm planning on buying a NAS server that has a built-in iTunes server. (I don't want to just use my computer to share and leave it on 24/7 because that is a phenominal waste of power.) That way all networked computers can just load the library under the 'SHARED' option in the left pane. However, this had me wondering about how I will continue to sync my music to my iPhone? I wondered if I will need to maintain a duplicate of the library on one of my computers, and then have my iPhone sync with that. Otherwise I'm not sure how it'll work.
Any help/comments/suggestions will be greatly appreciated.
Tom.

Incidentally, my first thought was to map a network share from the NAS to my computer, so that my music files appear on the Z: drive, say on my computer. I could then set up iTunes to store music etc in that folder, and to copy all new items to that folder. However, if I do that, all that'll happen is that on my NAS, the library file will become out of date as I add music to the collection but not to the index.

Outlook to iPhone sync failure – Sync suddenly stopped working for calendar events but continued for contacts and notes.   Finally Fixed!!! SUPPORT TEAM – PLEASE SEE THIS – Complete explanation of cause and correction steps.

The issue: Outlook to iPhone sync failure – Sync suddenly stopped working for calendar events but continued for contacts and notes.   Finally Fixed!!!
SUPPORT TEAM – PLEASE SEE THIS – Complete explanation of cause and correction steps.
The cause: It is now clear what caused this problem. For years I had several “all-day” events in my Outlook calendar (birthdays, anniversaries, etc.). In May 2012 I decided to make some of them one hour events so I could add alerts to remind me of the event. I did this by dragging them in Outlook to the time I wanted and expanding them to the time slot desired and then adding the alarm.
The symptom: Syncing stopped working for the calendar but continued working for contacts and notes. I didn’t realize sync was failing until months later when I missed two very important phone calls, so when I noticed it the cause was not obvious.
The failed attempts: I’m head of a software firm and my calendar sync is a crucial to my business life so I took this on with a vengeance. From a quick look at events in Outlook and the iPhone I could see that the problem started in May 2012. Events before May were in both Outlook and the iPhone but events after May were only one or the other. Unfortunately I had changed several other things at the same time relating to other events so again the cause was not obvious. MANY calls with AppleCare proved them incompetent so my internal IT guys assisted trying many things. We tried a huge number of calendar changes and several versions of iTunes, iPhone OS and Office as well as both iPhone 4 and 5, all without success.
The fix: After 18 months of frustration, MANY hundreds of $ expense and MANY hours of wasted time I saw a blog that had a calendar sync problem and it indicated all day events were related. I changed the display of the Outlook calendar to the list view, added columns so I could see “all day” event check marks as well as times of events, sorted on the “all day” event column to move them to the top, and for all events that were “all day” events AND had a start and end time, I removed recurrence and then added the annual recurrence back…
After I fixed all events that had BOTH “all day” set and had a start/end time, I tried another sync. It synced for the first time in 18 months!
Problem occurred May 2012 – fixed Nov 2013

Hi, to remove dummy '_ModGrp' entries, rather than crashing the 'Suppr' key on your keyboard, you can use this basic VBA macro (launched for instance from Excel).
It will recursively remove all '_ModGrp...' folders
Sub RemoveFolders_Click()
    Dim oOutlook As Outlook.Application
    Set oOutlook = New Outlook.Application
    Set objNameSpace = oOutlook.GetNamespace("MAPI")
    Call CleanFolders(objNameSpace.Folders)
End Sub
Sub CleanFolders(objFolders As Outlook.Folders)
    For i = objFolders.Count To 1 Step -1
        If Left(objFolders(i).Name, 7) = "_ModGrp" Then
            objFolders.Remove( i )
        Else
            If Not objFolders(i).Folders Is Nothing Then
                Call CleanFolders(objFolders(i).Folders)
            End If
        End If
    Next i
End Sub

Update 10.2.2 older ipod/iphone sync cables no longer work.

Update 10.2.2. I updated to 10.2.2 and my older ipod/iphone sync cables no longer work. Im talking about the cables with the longer connector and the connector locks not the new style that is a short plug with no lock. Anyone else having this issue?
Tried normal steps, reinstall restart etc. No change. I'm at work and the cable works fine on 10.2.1.1 something in the update must have changed.

On your computer go to the control panel (hover in the lower right corner) then programs, add/remove programs
Uninstall iTunes, Apple Mobile Device Service, Apple Application Support then go to apple.com and redownload and reinstall iTunes and try again.
You won't lose any content, you're not deleting that, just the programs that access them.
What is thought to happen is that sometimes a new version of itunes doesn't update the drivers in those other two programs. The only way to update the drivers is to force it by uninstalling the programs which allows itunes to write the correct ones.
My iPad and iPod did exactly the same thing and this is how I fixed it.

Clean install on Mac ... what happens to iPhone syncing?

I want to do a clean install of Snow Leopard on my Mac, and obviously this means getting rid of the 'computer' which my iPhone syncs with.
I have Time Machine back ups so can restore my User account to the laptop after the new install is done. If I do this, will my iPhone see the computer as the same and sync as though I had never done a clean install? If not, how do I get around this?
I want to restore from Time Machine my non-iTunes purchased music, so I kind of need to restore my user account, but I don't want any app data on my iPhone to be overwritten ...
Or put it this way, what's the best way to ensure that you don't lose any app data when you do a clean install of Snow Leopard and want to continue syncing?

hi Dyne,
Welcome to the Lenovo Forums.
The Lenovo G570 is preloaded with MS Office 2010. If you bought a copy of MS Office when you purchased the computer, you should receive a product key card that contains the 25 digit product key. If you purchased it at a store, the product key should be located on the packaging. If you purchased it online, the product key should be sent to your email along with a download link for the MS Office application.
Check this product key card FAQs and check this guide on how to activate your copy of MS Office.
Hope this helps
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

The Endless Battle With Iphone Syncing

I've been having nothing but problems syncing my reasonably new iPhone with my contacts. When I first got it, I immediately entered contact info into the iPhone itself.
I put in some numbers, some names, a couple pictures for my contacts. Then when I first synced the phone, I got an error message that iTunes couldn't sync the phone with my contacts because an error occurred while merging data.
Through some experimentation, I found that I could sync the iPhone to my addressbook as long as there were no pictures in the contacts. If I tried to put a picture in a contact on the computer, it just wouldn't transfer to the phone. If I tried to put a picture on the phone, I would get an error message when trying to sync to the computer.
I tried all of the regular fixes, i.e. resetting iSync, reinstalling iTunes, trashing and rebuilding AddressBook. Nothing seemed to work. Fed up, I completely reinstalled Mac OS from my restore discs. After a lot of work and trouble, I finally had my iPhone syncing contacts back and forth with my computer, including pictures. For a week.
Until last night.
For some inexplicable reason, it just stopped. I plugged in my phone to sync, went to do something, and came back to see the dreaded popup error message about not being able to merge data. So my first instinct was to use the option to replace the contacts on the phone with the ones on the computer. In a terrible turn of events, all that did was completely erase every contact on my phone. So at this point I can't even tell who's calling me or who I'm calling without looking up their number on my computer's addressbook.
As an experiment, I made a dummy contact entry on the phone with a gibberish name and synced the phone. The contacts on the phone and computer stayed the same. I deleted the contact on the phone, and again synced to the computer using the 'replace all' option. It came back. The gibberish entry came back to my phone after I deleted it. Is it saved somewhere on my computer? Is there some secret addressbook list other than the information stored in /Library/Application Support/Address Book that iTunes ACTUALLY syncs to? I'm at my wits end here. I just want a phone that will WORK without me living in fear of doing destructive restores on my computer every week.
God, if ANYONE could help me with this it would be miraculous. I haven't found any reports of problems exactly like this, but I've found some that are similar. As I said, I tried the usual remedies like resetting iSync preferences and reinstalling iTunes, but I can't get anything to work. I've restored my phone probably a dozen times and my computer half as much. This is frustrating to no end.
-Adam

I too have been fighting the same issues. Sometimes synch works and sometimes it doesn't. It is an endless process - the synch function can run for hours and never complete. I have re-installed iTunes dozens of times and have spent - to date - over 32 hours on the phone with apple support - I have two product specialists looking into it. The first three phone folks basically could do nothing - one even suggested that iPhones will not synch with Outlook 2003....the product specialists have been unable to help. I have replaced t he phone thru a warranty exchange at the store - and still nothing. When it does work it's great and then I dont synch for a day or two it loses all connectivity and will not synch. I also canot ustilize exchange....it will not recognize our network and I have had some of the best IT folks in the country try to synch it to an exchange server. I have a number of friends having the same issues - Apple has really dropped the ball on this one....it's back to a Blackberry for me.

All my photo libraries in my iPhone have duplicate photos since I have installed IOS 6. Please help.

All my photo libraries in my iPhone have duplicate photos since I have installed IOS 6. I work with Aperture 3.3 not iPhoto! Also, most of the photos in my camera library have been deleted without my consent! I'm very ****** about that! Please help.

Photos in Photo Library are the ones that you've synced from your iTunes to your iPad. To free up space, you should delete these photos on your Photo Library since you already have the copies on your computer: Connect your iPad with your computer > Launch iTunes > click your iPad and navigate to Photos window > check Sync Photos from > select an empty folder and click Apply to carry out the syncing. After then, all photos in your Photo Library will be deleted.
As for photos in Camera Roll on your iPad, you should copy them to your computer for backup and deleted the copies on your iPad:Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support

Iphone sync / duplicate issues

Similar Messages

Maybe you are looking for