Iphone sync freezes

My iphone won't sync anymore. It freezes at step 2. HELP? I've updated all iphone software and itunes but still having this problem and would love some help with it.

Does anyone know if this works? Have a similar problem- we have two iTunes accounts on one PC with an iPhone 3GS syncing normally on one account and 2G Touch on other:
* syncing very slowly
* freezing iTunes
* not syncing for up to 20 minutes
* not seeing device
* taking music off device
Everything up to date, and have had the problems over a number of updates. Further, the Touch was previously associated to other account on same PC and worked fine, while problem account did the same thing with previous device: a 1G Touch - thinking its not any specific device causing the issue.
Anyone good at these things with any ideas (please!)?

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