IPhone sync issue - duplicate entries

Just sent this feedback to Apple. Wondering if others are seeing this.
Have 8Gb iPhone with 1.1.3. Sync Everything but contacts and calendar with iMAC. Sync contacts and calendar with Outlook on winxp PC. When I change the time of a calendar entry on the iPhone. Sync iPhone with iMAC. Then sync with PC. Pick merge in both cases. A duplicate entry is created in Outlook.
If I change the time of a calendar entry on the iPhone but do not sync with the iMAC, then sync with PC no duplicate entry is produced.

Here are a couple of articles from the apple support website that might help out.
http://support.apple.com/kb/HT1737
http://support.apple.com/kb/HT1414

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Calender sync creates duplicate entries!!

Everytime an update comes out out for either iphone or itunes, my calender sync creates duplicate entries. One of them is being duplicated for atleast 7 times.
Please guide me to resolve this issue and if there is a feedback for developers, they should try to resolve this issue in future updates.
Thanks.

Hi and welcome to the BlackBerry Forums
I never hear this, but try this.
If you have all the correct data in outlook, my suggestion is wipe the device (all the data is erased) and synch the device again.
To wipe the device go to menu, options, security options, general options, press menu, and wipe handheld.
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

IPhone Sync issue (and album art messed up)

Whenever I sync my iPhone with iTunes, instead of just updating the media I have changed, it will randomly add anywhere between 30 to 300 songs that were already on my iPhone. It doesn't cause any problems with using the iPhone other then the fact that it takes a really long time to sync even when I don't change anything or add new media to sync with the iPhone.
So far I have:
-made sure I have the latest updates of iTunes and all software
-re-set iSync
-done an archive and install
-had a genius appointment at the Genius Bar at the Apple Store and
-they replaced my iPhone
...but my problems still exist. And on top of that, all of the album artwork on the iPhone is jumbled up. It looks fine in cover flow, but when I switch to the normal mode it will be the wrong artwork with the wrong song. My album artwork in itunes is not jumbled up, but all of the artwork for the movies and tv shows I have bought and downloaded from the iTunes Store has disappeared and I can't get it back by searching for album artwork.
So, to recap, my 3 main problems are.
1) iPhone Sync issue
2) Album artwork jumbled up on iPhone
3) TV Show and Movie artwork disappearing on iTunes
If anyone can help your time would be greatly appreciated. Thank you so much.
Andrew

Here are a couple of articles from the apple support website that might help out.
http://support.apple.com/kb/HT1737
http://support.apple.com/kb/HT1414

Intel and IPhone Sync issues

Some forwarded this to me. It might be relevant to some users here.
"Senior Editor, iLounge
Published: Thursday, November 5, 2009
News Category: iPhone
Intel has issued a comment concerning the iPhone sync issues some users are experiencing with certain PCs containing a specific Intel chipset. “Our leading theory is a BIOS or system configuration issue, but we are still investigating,” Intel said. The basic input/output system (BIOS) is the boot firmware run by a PC on startup, which identifies, tests, and initializes core system devices such as the graphics card, hard disk, and other hardware. As we reported earlier this week, the syncing issue appears to linked to Intel’s P55 Express chipset and its USB controller, which leaves the afflicted machines able to recognize the iPhone but unable to sync. The problem has been most prevalent among PCs running 64-bit Windows 7, but the issue has also been reported on machines running both 32-bit and 64-bit versions of both Windows 7 and Vista."

Hi R@chel,
It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Specifically -
Hi R@chel,
It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Specifically -
Syncing manually
If you prefer not to automatically sync content to your device, you can set up manual syncing:
Connect your device to your computer and open iTunes.
Click the Devices button in the upper-right corner. (If you're viewing the iTunes Store, click the Library button in the upper-right corner. The Devices button will appear.)
In the main iTunes browser window, select the Summary tab.
Select the option to Manually manage music and videos or Manually manage music. This will deselect the automatic sync settings for the Music, Movies, and TV Shows tabs.
Click Apply.
And -
After following the steps above, you can add individual songs, videos, and playlists from iTunes to your device. To add content to your device:
Select your device.
Click On this Device.
Choose Add to in the upper-right corner. If you drag a song, video, TV show, or movie while viewing the media in your iTunes library, a sidebar will show up on the right. You can drag your content onto the device. You can also create and modify playlists directly on the device.
Thanks for using Apple Support Communities.
Best,
Brett L
Thanks for using Apple Support Communities.
Best,
Brett L

11.2 issue - duplicate entries

Win 7 Home Prem
Chaulk this up to what seems a host of issues with the newest version.
The other day I updated itunes & podcasts.
But now my iPad Air has 3 of every podcast.
However there is one of each in the Library - go figure.
Oddly though my iPod Nano (8 gen?) lists correctly one each.
I hesitate on uninstalling and re-installing iTunes, fearing the problem will return.

Something I noticed was that I had older episodes prior to the iTunes 11.2 upgrade.
One of my podcasts kept showing as two Podcasts even though they were the same show.
To fix, what I did was (this will involve deleting your podcast items and I'm not guaranteeing anything for your situation)
from iTunesiPhone (device)Podcasts
Ensure 'Sync Podcasts' is checked
Ensure '...automatically includes' is checked
Set to 'all' and 'selected episodes'
(This is not how I had it the way I used iTunes before, but it appears to be the new reality for me and I've somehow adjusted to this)
Ensure check marks are placed on podcasts you want
Sync the device. Then:
from iPhone (device)Delete all entries of the duplicated podcast (chances are, deleting one will cause iOS to delete them all)
from iTunes
Podcasts
ListSelect the affected podcast and expand it
If you have set ratings for your podcast episodes, make note of them all
Select all episodes and deleteDelete the episodes, not the podcast itself
My PodcastsFeedRe-download the latest episode
iPhone (device)Sync the device
What you should now see is just the podcast with one entry and the single episode you had downloaded under 'My Episodes'. If this is what you do see, proceed to download the other episodes you had previously saved and see that your podcast hasn't duplicated.
If this fixed your problem, my explanation based on what I've observed is that iTunes 11.2 had a difficult time matching up the file signatures of the saved podcasts with those online and could only duplicate the entries in your iTunes library as a solution.
Hope that helps.

IPhone - Sync issue with Calendar and Outlook 2003

I have been syncing with no problem up to yesterday - now I can't sync my Calendar with my PC. It doesn't make any difference whether I make an entry in iPhone or Outlook. I have reset sync history in iTunes - no change.
The only thing that I can think of that I did out of the ordinary was to copy and paste my contacts into another contacts group in Outlook.
It would appear to be a problem with Outlook as the iPhone syncs with iCal and Address book on my G4 laptop.
Appreciate your help.
Alani

Outlook is definately a problem. Ive been at it for a couple of days going through this thread and others. Still not syncing.
What Apple has to realize is that windows people have different microsoft offices, i use 2000 because the schedule is shared between everyone, this is an addon in newer copys of office.
When i make a call or recieve a call i would like to see an option to add the caller to the schedule .. When your on the phone with the caller you can just hit a button and it brings you right to the calendar and enters the caller in the schedule where ever you place them.
Anyway i will keep at the sync thing for a while and see what happens. Nothing so far. l8r

Iphone syncing issues

Hi I'm having major syncing issues where every time I plug my Iphone in to iTunes it deletes a load of songs that were on there and then re-installs them what can I do?

stevepatek,
That error can come from several things. The first thing you will want to do is follow the steps in this article to re-register iTunes dll files:
http://docs.info.apple.com/article.html?artnum=304996
If that does not work, then continue on to this article for more troubleshooting help:
http://docs.info.apple.com/article.html?artnum=301267
Hope this helps,
Jennifer B.

Ical and iphone syncing issues

I'll pile on with my own iphone/ical sync issue, to add to all the others i see.
my iphone and ical synched just fine from the start, but since installing software updates, suddenly the calendar on iphone will not accept any new information.
originally, i'd set up my entourage to sync to ical, and in turn 'sync' to iphone, but to test if this runaround was the problem, i've followed some of the other instructions laid out elswhere on this board to set up a test calendar on ical.
this hasn't worked either. nor will the iphone calendar accept any new info when i explicitly direct the itunes software to replace info.
i've also tried resetting everything, but those stubborn pre-software update calendar items remain on my iphone, completely unchanged.
anyone have any ideas?

The same thing happened to me. As of today's update (11/16) I got to the root of the problem. go into itunes with iphone connected. select information, and if your problem is mine, you will see that all ical and mailbox synching options are now strangely unchecked. check the boxes for what you want to synch. click apply. for an unknown reason, the software update then reveals that it thinks your phone is synching to another account. just keep clicking through, selecting synching with your computer and "new" account. ditto for the keychain issues. presto! it all synchs correctly again.
hope this helps!

Calendar issue - duplicate entries

Hello
If I create an event on my outlook with several guests of my company, when my blackberry sync with my outlook, it create another invitation to all the guests !!
Moreover, if the guests do have a blackberry, when they accept the invitation and when their blackberry sync, it send an invitation to everybody !
Consequence : we have duplicate entries on our blackberry and outlook.
Does anyone know how to fix this ?
Thanks

Hello,
I have the same problem as you. I contacted support SyncJe. It focuses on the problem. As soon as I have a solution, I post.
Sorry for my bad English.

ICal iPhone Sync Issue... Bug?

I have many repeating events in my calendar. I often have to change the time of one of the events in the string. I seem to have major problems when I do this either in iCal on my Mac or in the iPhone. When I sync I end up with deleted events, duplicated events, or other seemingly random errors. Often my iCal and iPhone are showing different info after a sync. I have double checked the settings for sync and reset my sync history with no positive results.
This problem is so perversive that I have reverted to putting in repeating events as entirely separate events. A huge pain as an event that repeats for five days needs to be put in as 5 completely separate entries.
Well, now a new and interesting bug has shown up. Yesterday I put a repeating event in on two days in my iPhone as two sepereate events... no repeat from within the software.
Today I synced with iTunes and the iPhone wanted to create a new calendar in iCal with the new events in it. I canceled the sync and double checked all my settings with no issues found. In the end I had to allow the new calender to be created to get the new events over to my iCal and now I have another calender that I never created!!!
I have calendar sync problems nearly every time I sync!! My calendar is my income!!! I need help. This is approaching unusable. Any help would be appreciated. Any thoughts, ideas? Any one else seeing these kind of issues?

I am having issues with birthdays as well. Someone else posted that it was with birthdays over 75 years ago, and that is definitely what is happening with mine. The even stranger thing is, if I change the address card with the birthday of 1926 to 2000, it still doesn't show up on the iPhone, however if I create a new card with a year of 2000, it works fine.

Outlook Calendar to iPhone Syncing Issue - Event Alerts

When my outlook calendar events sync to my iphone 4, the event gives me an alert 15 minutes before the event. I checked, and there is no alert set on my outlook calendar, and on the iphone I have set the default alert to none for calendar events. Why would the synced event give me a 15 minute alert, when I created the event in outlook to not alert me?

Craig:
Very odd - what kind of system are you running?
Mac or PC?
When I first got my iPhone 3Gs about 18 months ago I was having trouble with the sync-ing of calendars and found that events that DID repeat "forever" were the problem. After changing them to only repeat for (say) one year's worth of time (weekly meetings) or about 10 years (annual events) everything worked OK.
It appeared that if there were too many entries that the sync. broke. For example I have one uncle born in 1912 (yeah he's seen a few things in his life...) and his birthday would not sync at all until I lied and said he was born in 1972 (other dates might have worked also I just lost motiviation for trying to pin-point the problem -- I had a support case open with Apple but they were never able to explain the behavior .... just that (after I figured it out) "ummm yeah, that's the way it works" ....

IPhone syncing issues after iTunes upgrade

Hi
I just upgraded to iTunes 8.1.1 for Mac. During the install I got a kernel panic and had to restart. iTunes seems to be installed fine. When I connect my iPhone I get messages like "some content will not be copied to the iPhone as this computer is not authorized" or such like. So now several apps, videos and music has been wiped from the iPhone.
I tried authorizing the computer but I just get "This computer is already authorized".
there does not seem to be any particular link between the erased content. Some was purchased on the Mac and some on the iPhone, all from the iTunes store. Before I updated iTunes everything synced fine.
I can d/l the apps again direct to the iPhone but I can't find a way to get the missing music and videos back on the iPhone. Very annoying.
Would re-installing iTunes help?
Any ideas?
Thanks
Chris

Hi Chris,
Try highlighting the one of the songs that will not sync in iTunes> cilck File> Get Info, check the account name and verifying you are authorizing the computer with correct account.
If the issue persists, try removing the SC Info folder as shown here: http://support.apple.com/kb/TS1389
If you still see the issue after removing the SC Info folder, try reinstalling iTunes as shown here: http://support.apple.com/kb/HT1224
-Jason

IPhone sync issues with 3gp videos:

My girlfriend texts me a video from her iPhone 4 to my iPhone 4. I downloaded it to my computer and put it in a file folder. I try to sync my iPhone and iTunes crashes when it gets to the sync photos part every time. I had this issue two weeks ago and after like 30 trys it synced. Am I doing something wrong? I just want to log videos in their own folders like I do pictures to stay organized. Thanks.

O.K this is rather hilarious because I am talking to myself here, but I actually found a solution that works.
Check out this free program. http://www.qtsync.com
It's free, so obviously I am not plugging something here. I loaded my 3gp files into here, and it has a function which will tell you the length of the audio relative to the video. As I suspected, all my video files were a few beats longer. It was literally this simple: change the value of the video length to match audio length. VOILA. Audio and video perfectly in sync for the entire movie.
I was then able to use the software to export as .mp4 / .mov or whatever, ready for editing.
This is a really simple and powerful tool, and I am guessing you could use it to correct a huge range of similar problems, as it doesn't require you to enter a framerate or anything, just simply match the length of audio + video.
Ok. I am so happy right now I am going to start another thread just advertising this solution..because a lot of people have had the problem and this is the only thing I found that works consistently.

App iPhone sync issue

Hi all,
quick question, I'm having an issue when I sync my iPhone into iTunes.
Most of the sync happens normally, a part from the app sync, where it should copy across new apps from the iphone to iTunes app library or update app files that have been updated on the phone (and the old file in iTunes is normally put in the trash). During the sync, when it gets to syncing apps, all that happens is the status bar stays at the beginning of the bar and iTunes cycles through the apps that that it needs to either import or update, nothing actually takes place.
The issue happened after an iTunes crash where I lost the iTunes library file and had to restore it from a 'previous iTunes library' file.
Also potentially of note, in the iTunes preferences, under 'advanced' the devices that iTunes says it's syncing it has two phones, with the same serial for my iPhone, one is from before the crash, the other is after.
Any suggestions?
Cheers.

Yeah, thanks, I have.
Also whenever I go to sync my iPhone, iTunes keeps saying it's detected apps on my iPhone that aren't on iTunes and would I like to transfer them (otherwise they'll be deleted). I've had to select 'transfer' each time I sync my phone.

IPhoto-iPhone sync creates duplicate photos

Every time I sync my iphone with iPhoto, it duplicates photos. It's not photos that were taken with the iphone, but photos that I have imported from other sources, such as wallpaper images. Every week or so I go through and delete hundreds of duplicates. It does this even when specify NOT to import duplicates. Is there any way to stop this behavior?
Thanks!

Try deleting the iPhoto preference file - quit iPhoto and delete it ("your user name" ==> library ==> preferences ==> com.apple.iPhoto.plist) launch iPhoto and reset any user preferences you have changed and if you have moved the location of the iPhoto library repoint to it
LN

IPhone sync issue - duplicate entries

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