Iphone sync menu - problem syncing from Outlook

When i select "info" tab on my iphone sync menu, and it gives me "sync Contacts" with "Outlook" option and then two additional options are given:
* All contacts
* Selected Groups
However, it will not allow me to pick "Selected Groups" option - instead automatically defaults to "All contacts". How do I de-select "All contact" so that I can pick "Selected Groups" and choose which folders under Outlook I wish to sync? thanks

It has to do with the way Outlook interprets groups versus the way iOS interprets groups, they are different. I don't have all the information here in front of me right now, but will look after I get home. But I believe if you search here, or look over to the right under "More Like This" you may find infomation about it. See if that helps, and again, I will check later and repost.

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Hi dlzimmie,
Thanks for using Apple Support Communities. This article has some troubleshooting for contacts syncing issues that may help:
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/TS3998
Cheers,
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http://support.apple.com/kb/TS1944
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Hello djm29mi
Check out the article below for troubleshooting syncing issues with Outlook. If it is still not resolved, look for the advanced troubleshooting steps for even further troubleshooting options.
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
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Fixing iphone sync with outlook

There are multiple threads about problems snycing iTunes with Outlook (iPad, iPhone etc.). This affects Outlook calendar and contacts, often creating multiple contact lists and false calendar entires, often pre-fixed "ModGrp" or ModCal". After multiple tries I think I have figured out what you need to do: here's what worked for me, I hope it works for you.
First the cause. If your PC/Mac has crashed with Outlook open you probably have bad data in Outlook. Most software is fault-tolerant to this but not iTunes (my seventh software to link to Outlook and the only one not fault tolerant, so I'm certain it's an iTunes problem). I have written this for solving contact problems with explanation afterwards for calendars (you'll change item 6 and read the footnote). Read the instructions first so you know what you're about to do. You will have to rename a folder and delete your iPhones history but otherwise that's about it.
1)    Download scanpst.exe from Microsoft, instructions are at http://support.microsoft.com/kb/272227. Print this, you'll need it at step 5
2)    Close both Outlook and iTunes
3)    Got to C:\Users\[Your username]\AppData\Roaming\Apple Computer\
       In File Manager use Folder Options from the Tools menu and select Show hiden files and folders from the View Tab, if you can't see this folder
4)    Rename the folder \SyncServices as \SyncServices.old or something. Once you have finished you can delete this folder
5)    Use scanpst.exe (step 1 above) to fix your Outlook file. Instructions for this are at http://support.microsoft.com/kb/272227 noted above
6)    When scanpst is complete and has closed, open Outlook and go to your contact list. Select each ModGrp and hit Delete, then confirm deletion
7)    Be sure not to delete any contact lists that you want to retain, then close Outlook
8)    Open iTunes with your iPhone/Pad/iWhatever plugged in to USB and select iPhone/iPad/iWhatever
9)    Select your iWhatever in the Devices list on the left and select Preferences from the Edit menu at the top
10) Click the Devices button in the dialog box and click Reset Snyc History, just in case. Click OK to close the Dialog Box
11) At the top of your iPhone Device window click the Info button (second from the left right at the top)
12) Deselect Contacts, Calendars and Mail options so iTunes doesn't sync with Outlook in any way
      You'll get a prompt to remove contacts/whatever lists from your iWhatever device. Choose the Remove Contacts button
13) Hit Apply or Sync (bottom right of iTunes). This should have cleared iTunes of bad ModGrp sync lists and iPhone contacts etc.
      Next we'll restore these from Outlook
14) Reselect to sync with Outlook Contacts, Calendars and Mail - the options you deselected in step 12. Hit Apply or Sync
      The above should restore all the valid contact and other data from Outlook onto your iPhone etc
15) Once sync has completed reopen Outlook and check the bad MdGrp lists have gone. Unplug iPhone and check you don't have multiple ModGrp lists
I haven't had calender problems but my understanding from posts to this forum is that in step 6 above, you may have to export the appointments calendars from your calendar and then delete the calendar. It's much more involved than having a contacts list problem.
If you choose to tidy up aftwards, go back to steps 3 and 4 and delete the backup .old folder as iTunes created a new one when you opened it at step 8.
I have run the above three times now and it works every time. Since every tenth or so time I open iTunes it causes my PC to lock, usually with Outlook open, so I expect this to be a frequent event. iTunes is well documented as a digustingly bad piece of software and seems to be the penalty we pay for having an iPhone, which actually works. Maybe when Apple adopts Flash I'll buy an iPad and double the number of times I have to run it, but not otherwise. iTunes and Flash are the two main reasons I have not bought a Mac or iPad.
Have fun.

Hi, to remove dummy '_ModGrp' entries, rather than crashing the 'Suppr' key on your keyboard, you can use this basic VBA macro (launched for instance from Excel).
It will recursively remove all '_ModGrp...' folders
Sub RemoveFolders_Click()
    Dim oOutlook As Outlook.Application
    Set oOutlook = New Outlook.Application
    Set objNameSpace = oOutlook.GetNamespace("MAPI")
    Call CleanFolders(objNameSpace.Folders)
End Sub
Sub CleanFolders(objFolders As Outlook.Folders)
    For i = objFolders.Count To 1 Step -1
        If Left(objFolders(i).Name, 7) = "_ModGrp" Then
            objFolders.Remove( i )
        Else
            If Not objFolders(i).Folders Is Nothing Then
                Call CleanFolders(objFolders(i).Folders)
            End If
        End If
    Next i
End Sub

IPhone sync with Outlook fails with sync server not starting

Hi, Community -
Up until a few days ago my iPhone synced beautifully with Outlook 2010 under Windows 7 on Parallels (running on Yosemite, MBP late 2014).
I don't know what changed but I cannot sync the two anymore. I keep getting error messages. Either a Windows error message saying that Mingler.exe stopped working or an iTunes message saying that the iPhone could not sync because the sync server did not start.
I have tried the following:
Reset the sync history
Uninstalled and re-installed iTunes (several times)
Tried to restore to older backup versions (I keep backups of the iPhone backup files)
Synced with other iTunes installations
Restored the iPhone to a state about two weeks old (when syncing still worked)
All to no avail.
The Mingler.exe crash report under Windows gave these details:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Mingler.exe
Application Version:    17.669.22.115
Application Timestamp:    54941c4c
Fault Module Name:    KERNELBASE.dll
Fault Module Version:    6.1.7601.18409
Fault Module Timestamp:    53159a86
Exception Code:    e06d7363
Exception Offset:    0000c42d
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
(Yes, I know ... I should not expect support on Windows issues here ... but by now I am pretty sure it is an iTunes issue.)
Could anyone please help? I really need my calendar and contacts updated on my phone!
Thanks for any help you can offer.

OK ... I am not going to go into the depths of how a company that makes such nice hardware cannot get its act together to write decent software, too. I'll also spare you my anger on why I need to sync my iPhone on a Mac throgh Windows in order to connect to the most widely used office suite worldwide. I guess I am just disappointed at the inferiority of Apple's software and simply cannot bear the ravings of clueless artsy users who believe they know something about computing because they are proficient Photoshop users. Phew. Sorry, venting ends here and now.
In the meantime I managed to solve the above problem myself. I hope my description is helpful to other users encountering similar issues (and Google tells me there are many).
My solution is based on the rationale that after all steps described in the initial post the problem must lie with iTunes. And it did.
Here is what I did to fix the issue on my Mac running Windows 7 on Parallels:
Uninstall iTunes and, importantly, also all other Apple software (Bonjour, Apple Mobile Device Support etc.) from Windows using the Control Pannel utility 'Programs and Features'. The interesting thing is that uninstalling all Apple software will not remove all directories involved in mobile sync! I conjecture this is the source of the observed sync issues.
Remove all software registry entries with Apple Inc. and Apple Computer Inc. as author
I deleted entries under HKEY_LOCAL_MACHINE > SOFTWARE and HKEY_CURRENT_USER > SOFTWARE.
Manually remove the directory C:\Users\__UserName__\AppData\Roaming\Apple Computer\SyncServices\Local
This will result in the loss of all iPhone backup information you have collected in the past. The manual removal of this directory is crucial because it does not get removed automatically in the uninstall process.
Restart Mac OS and Windows (just to be safe)
Reinstall the latest version of iTunes
Reboot your iPhone (just to be safe)
Connect the iPhone and sync it by overwriting calendar and contacts on the iPhone from the Mac (choose the appropriate sync options in iTunes)
These steps worked perfectly for me and I am now able to sync my iPhone with my calendar and contacts from Outlook 2010 again.
Do let me know if this was any help with your sync issues.

When syncing from Outlook on PC to iCloud there is one hours difference!

Hi
I sync between my PC (win 7 64 bit home edition adn office 2010), icloud and my iPhone. ALL devices are set up properly...i.e. my pc, iPhone AND the iCloud settings are all in the same time zone (Jerusalem GMT +2) and they all use daylight savings.
The problem is when I add an appointment in my outlook 2010 calendar - the moment it syncs with iCLoud I can see on the iCloud web calendar that it appears one hour earlier than entered in the outlook calendar. I have done many tests - BTW appointments entered in the iPhone or iCloud web calendar appear at the right time when they sync to outllo. Problem only occurs from Outlook to icloud.
I have tried EVERY combination of settings, time zones, with and without daylight savings. I have also performed ALL of the suggestions on the apple troubleshooting guide (disabling/re-enabling icloud, rebooting etc etc). There is DEFINITELY an issue with time zones.
Does anyone else have this specific issue? Very frustrating (I am considering removing iCloud and moving to google for my sync).
I have only seen a few posts about this issue (no resolution) - usually from people in the middle east area or the ukraine...WHAT is going on??
Any help in shedidng light ont this would be appreciated - before I abandon apple products forever....

I too am having the same issue only I am in Regina, Canada. iCloud appears to think Regina, Canada is in the Central time zone which it is, but it does not use Daylight Savings time. My PC is Windows 7 and I am using Outlook 2010. I have iCloud on iPhone 5 and iPad 2. Terribly frustrating!

Recurring Appointments not syncing from Outlook

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You should move everything from the old computer to the new one first, then sync. The Apple Store will do this for you, or you can call Apple Support and they will help you. You can also use your backup copy to do this.
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Hi,
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Iphone sync menu - problem syncing from Outlook

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