Iphone sync missing info

I recently changed my Iphone 4 due to a damaged screen and backed it up before I returned it. However when I connected my new phone and backed it up loads of my personal data (photos etc) and purchased apps have not been installed.

Photos/videos in the Camera Roll are included with the iPhone's backup or should be. Although included with the iPhone's backup, photos/videos in the Camera Roll can and should be imported by your computer as with any other digital camera. Photos transferred from your computer, selected under the Photos tab for your iPhone sync preferences with iTunes should remain on your computer.
3rd party apps are not included with the iPhone's backup. All iTunes content on your iPhone - all music, movies, tv shows, and 3rd party apps should be in your iTunes library on your computer so there is no reason to include any iTunes content with the iPhone's backup.
Are all apps that were installed on your previous iPhone in your iTunes library? If so and Sync Apps is selected under the Apps tab for your iPhone sync preferences, are all apps that you want installed on your iPhone selected below?

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How do I sync all info from my old iphone to a new one

how do I sync all info from my old iphone to my new one

iPhone: Transferring information from your current iPhone to a new iPhone

My husband just got an iPad and we are wondering if he can sync the iPad to my lap top since I already have my iPhone synced to the laptop. We do not want to intermix the contacts, photos, etc from his iPad onto my iPhone or my iPhone info onto his iPad.

My husband just got an iPad and we are wondering if he can sync the iPad to my lap top since I already have my iPhone synced to the laptop. We do not want to intermix the contacts, photos, etc from his iPad onto my iPhone or my iPhone info onto his iPad.

You should be able to sync both to the same iTunes - I sync my iPad, iPhone, and iPod Touch to the same computer. With the iPad connected and selected on the left-hand side of your computer's iTunes, you can use the tabs on the right-hand side to select which of your iTunes content to sync to it, so you can control which apps, photos, music etc are synced to it, and (via the Info tab) from which email account your contacts are synced from. Your computer's iTunes should remember your syncing preferences for each device.

3.0 on iPhone 3GS doesn't sync all info all the time?

I have found that it takes quiet a few syncs before the iPhone syncs for e.g contacts that I have added to the address book. I have found the same with the calendar etc. It's very frustrating at times as i mightn't have access to my iPhone but do to a computer or vica versa and the info I need isn't available.

I've had Mobile Me since creation and have never had issues with sync of any data between the two computers and iPhone...
Perhaps try to remove the entire Mobile Me account from iPhone then add the account back on, then in the system prefs on the Mobile Me computer reset the sync data.

IPhone sync - I just want my music on the go

My iPhone takes 3+ hours to sync ever since I upgraded my firmware to 2.0.x. I used to enjoy buying songs from iTunes then sync it before I head out. I no longer can do this because it takes hours to backup, copy, etc. before it gets to the syncing part. (This happens everytime I sync.)
I know this topic's been discussed a million times over on the internet. But this makes my iPhone as a mp3 player useless and there seems to be no supported fix for it.
If there is an official fix from apple or one is planned I'd love to hear about it. Otherwise I'm planning to shop around... I need my music in less than 20min. I don't think that's too much to ask.

Hey RobRobRob,
What version of the iPhone software is running on the iPhone? Go to Settings> General> About.
Make sure the iPhone is directly connected to a high speed USB port on the PC.
http://support.apple.com/kb/ts1286
If you still see the issue, try updating and/or restoring the iPhone. http://docs.info.apple.com/article.html?artnum=305744
Jason

Transfer iTunes from one PC to another for iPhone Sync

Hi, my PC (WinXP iTunes 9.02) crashed an I have a new one. I´ve access to the old harddisk and I want to transfer the complete iTunes libraries an d Sync-Infos to the new PC (Win7 iTunes 9.2) in order to have my iPhone synced again without loosing any data from the iPhone. What is the preffered way to transfer to data from one PC to another without getting the iPhone cleared ? Is there an official manual available for transferring iTunes ? It is very important for me not to loose data on the iPhone. Thanks very much for your help.
Ingo

Type "move itunes library" into the Google search bar.

Outlook to iPhone sync failure – Sync suddenly stopped working for calendar events but continued for contacts and notes.   Finally Fixed!!! SUPPORT TEAM – PLEASE SEE THIS – Complete explanation of cause and correction steps.

The issue: Outlook to iPhone sync failure – Sync suddenly stopped working for calendar events but continued for contacts and notes.   Finally Fixed!!!
SUPPORT TEAM – PLEASE SEE THIS – Complete explanation of cause and correction steps.
The cause: It is now clear what caused this problem. For years I had several “all-day” events in my Outlook calendar (birthdays, anniversaries, etc.). In May 2012 I decided to make some of them one hour events so I could add alerts to remind me of the event. I did this by dragging them in Outlook to the time I wanted and expanding them to the time slot desired and then adding the alarm.
The symptom: Syncing stopped working for the calendar but continued working for contacts and notes. I didn’t realize sync was failing until months later when I missed two very important phone calls, so when I noticed it the cause was not obvious.
The failed attempts: I’m head of a software firm and my calendar sync is a crucial to my business life so I took this on with a vengeance. From a quick look at events in Outlook and the iPhone I could see that the problem started in May 2012. Events before May were in both Outlook and the iPhone but events after May were only one or the other. Unfortunately I had changed several other things at the same time relating to other events so again the cause was not obvious. MANY calls with AppleCare proved them incompetent so my internal IT guys assisted trying many things. We tried a huge number of calendar changes and several versions of iTunes, iPhone OS and Office as well as both iPhone 4 and 5, all without success.
The fix: After 18 months of frustration, MANY hundreds of $ expense and MANY hours of wasted time I saw a blog that had a calendar sync problem and it indicated all day events were related. I changed the display of the Outlook calendar to the list view, added columns so I could see “all day” event check marks as well as times of events, sorted on the “all day” event column to move them to the top, and for all events that were “all day” events AND had a start and end time, I removed recurrence and then added the annual recurrence back…
After I fixed all events that had BOTH “all day” set and had a start/end time, I tried another sync. It synced for the first time in 18 months!
Problem occurred May 2012 – fixed Nov 2013

Hi, to remove dummy '_ModGrp' entries, rather than crashing the 'Suppr' key on your keyboard, you can use this basic VBA macro (launched for instance from Excel).
It will recursively remove all '_ModGrp...' folders
Sub RemoveFolders_Click()
    Dim oOutlook As Outlook.Application
    Set oOutlook = New Outlook.Application
    Set objNameSpace = oOutlook.GetNamespace("MAPI")
    Call CleanFolders(objNameSpace.Folders)
End Sub
Sub CleanFolders(objFolders As Outlook.Folders)
    For i = objFolders.Count To 1 Step -1
        If Left(objFolders(i).Name, 7) = "_ModGrp" Then
            objFolders.Remove( i )
        Else
            If Not objFolders(i).Folders Is Nothing Then
                Call CleanFolders(objFolders(i).Folders)
            End If
        End If
    Next i
End Sub

Iphone Sync deleted all contacts on google, Mac Address Book and Itunes

I have my phone synced to my google contacts. I did a sync trying to sync itunes, google and my address book and now everything has been deleted. I created a back up a month ago but when I do a restore from back up, it still does not give me my contacts, some how it is still syncing to google which is now blank. It's weird because the restore even gives me texts and photos I had on the back up date but it won't give me the contacts. I have tried changing the settings on the phone so it won't sync to google, I even changed my password on google hoping this would stop teh sync & allow the backup to show my contacts. I have tried using an iphoen extractor as well but since my phone is not jailbroken I am unable to use the file. I would appreciate any help you can give me.

Sorry, should have given more info-I have an iphone 3G, MacBook Pro, operating system is MAC OS X.
Iphone syncs to google contacts but last sync deleted all of them (google & address book). I do have a back up which I know has all the contacts but when I do the restore, it still is syncing to google so I still don't have any contacts. How do I get my contacts from the backup & prevent the iphone from over riding the back up & syncing to google?

The Endless Battle With Iphone Syncing

I've been having nothing but problems syncing my reasonably new iPhone with my contacts. When I first got it, I immediately entered contact info into the iPhone itself.
I put in some numbers, some names, a couple pictures for my contacts. Then when I first synced the phone, I got an error message that iTunes couldn't sync the phone with my contacts because an error occurred while merging data.
Through some experimentation, I found that I could sync the iPhone to my addressbook as long as there were no pictures in the contacts. If I tried to put a picture in a contact on the computer, it just wouldn't transfer to the phone. If I tried to put a picture on the phone, I would get an error message when trying to sync to the computer.
I tried all of the regular fixes, i.e. resetting iSync, reinstalling iTunes, trashing and rebuilding AddressBook. Nothing seemed to work. Fed up, I completely reinstalled Mac OS from my restore discs. After a lot of work and trouble, I finally had my iPhone syncing contacts back and forth with my computer, including pictures. For a week.
Until last night.
For some inexplicable reason, it just stopped. I plugged in my phone to sync, went to do something, and came back to see the dreaded popup error message about not being able to merge data. So my first instinct was to use the option to replace the contacts on the phone with the ones on the computer. In a terrible turn of events, all that did was completely erase every contact on my phone. So at this point I can't even tell who's calling me or who I'm calling without looking up their number on my computer's addressbook.
As an experiment, I made a dummy contact entry on the phone with a gibberish name and synced the phone. The contacts on the phone and computer stayed the same. I deleted the contact on the phone, and again synced to the computer using the 'replace all' option. It came back. The gibberish entry came back to my phone after I deleted it. Is it saved somewhere on my computer? Is there some secret addressbook list other than the information stored in /Library/Application Support/Address Book that iTunes ACTUALLY syncs to? I'm at my wits end here. I just want a phone that will WORK without me living in fear of doing destructive restores on my computer every week.
God, if ANYONE could help me with this it would be miraculous. I haven't found any reports of problems exactly like this, but I've found some that are similar. As I said, I tried the usual remedies like resetting iSync preferences and reinstalling iTunes, but I can't get anything to work. I've restored my phone probably a dozen times and my computer half as much. This is frustrating to no end.
-Adam

I too have been fighting the same issues. Sometimes synch works and sometimes it doesn't. It is an endless process - the synch function can run for hours and never complete. I have re-installed iTunes dozens of times and have spent - to date - over 32 hours on the phone with apple support - I have two product specialists looking into it. The first three phone folks basically could do nothing - one even suggested that iPhones will not synch with Outlook 2003....the product specialists have been unable to help. I have replaced t he phone thru a warranty exchange at the store - and still nothing. When it does work it's great and then I dont synch for a day or two it loses all connectivity and will not synch. I also canot ustilize exchange....it will not recognize our network and I have had some of the best IT folks in the country try to synch it to an exchange server. I have a number of friends having the same issues - Apple has really dropped the ball on this one....it's back to a Blackberry for me.

ITunes 10.3 thinks it's a version below? No ping, locked out from iphone sync

Hi, my iTunes thinks it's a version below for some reason
I have 10.3 installed (Finder says so, iTunes > About says so) but when I try go into ping it gives me the "See what you're missing, upgrade to 10.3" message - I hadn't worried about this too much before but I just updated my iPhone to the OS 5 beta and now iTunes is not letting me sync at all leaving me with a fairly useless and unsyncable iPhone and crippled iTunes.
I have tried re-installing iTunes (Yes I even deleted all the preference files) I have tried iTunes on another account on my macbook and it gives the same error.
I actually do not know a single person that is able to access ping without getting some update error even though everyone is using the latest iTunes.
Please help, I need to sync my iPhone!
Here is a screenshot of the Ping message: http://cl.ly/470n472Q2C442b2k0w3Z
Screenshot of the iphone sync message: http://cl.ly/0s3Z1q2g2Y0a29280V0W
Thanks

There is no easy way to get around the passcode lock feature. If this were easy to bypass, there wouldn't be much reason to have the feature in the first place.
You can power your iPhone off and on and/or reboot/restart the iPhone by doing an iPhone reset, but this won't get rid of the passcode lock or affect any data or settings. The only way to get rid of a passcode lock that you don't remember is by restoring the iPhone with iTunes.

Recent software upgrade has changed the way my iPhone syncs with my macbook, and diary items no longer upload from my iPhone. I've tried a to fix it and seem to have made things worse. What is the best way to get the two devices in sync ?

Recent software upgrades has changed the way my iPhone syncs with my macbook and items entered on my iPhone are no longer uploaded to my macbook. I've tried to fix it and seem to have made things worse, my iPhone now has a long list of calanders that I don't want and can't delete and nothing is uploading to my macbook.

You need to look at Mac's iTunes, check  > System Preferences > iCloud.
If you use iCloud for Calendar, Contacts then turn off those items in iTunes, Info tab with your iPhone connected and selected.

ICal (desktop) to iPhone sync not working

My problem is with syncing iCal to my iPhone 4S. If I enter an event in the iPhone, it syncs via cloud to my desktop iCal program, but items entered on the desktop version don't push to the iPhone. Both calendars are set to the same calendar.
Any ideas about what I'm missing?
thanks

Try moving your calendar cache files from your user /Library/Calendars folder to your desktop, then restart iCal. If that doesn't work, try moving the entire Calendars folder. iCal will rebuild these upon restart but this last step will remove all your local calendar events if you have any. Don't worry, they're still in the folder you moved. If you happne to be syncing calendars via mobileme you can just sync them back down. You could also rebuild your events via an iPhone sync.

Manually open iphone sync in itunes... HOW??

I have turned off the "auto-sync" option in iTunes, so that every time I plug in my iphone, it won't automatically sync, and it will allow me to sync manually at my discretion. When auto-sync is turned ON, iTunes starts automatically when the phone is plugged in, and it opens to the appropriate iphone sync screens, specifically the Summary tab. However, it doesn't work this way when auto-sync is turned off. Somehow, you have to open the sync screens in itunes manually. But.... HOW???
How do I get to that iphone Summary tab when I want to sync manually?? I plug my phone in, and I manually start iTunes, but I am not seeing any choices or options to open the iphone "Summary" tab. It is nowhere to be found!. I have navigated all over that program trying to find how to open the iphone sync screens, and I cannot find a way! Help!! Anybody....?
Rick
PC Windows XP Pro

in iTunes clikc on the name of your device "john smiths iPhone" - should be listed on the left side of the screen where your library, purchased music, videos, playlists, etc. When you click it opens the iPhone's "info" tab and you can get there from there.

HT1386 Why does my new iphone sync without transferring calendar item from iphone to computer?

Why does my new Iphone 4S sync without transferring calendar entry from phone to desktop using outlook?

Do you have Sync Calendars with Outlook selected under the Info tab for your iPhone sync preferences with iTunes?
http://support.apple.com/kb/HT1692
http://support.apple.com/kb/TS2776

Data security with iPhone sync to First Class over Rogers network

I manage about 20 iPhones over the Rogers network in Southern Ontario. We use them to sync Contact and Calendar info to our First Class email system and to collect email via an IMAP connection to First Class. I've got some users concerned about data security when they sync their calendars and contacts and about the vulnerability of their email. Most of these concerns come from former BlackBerry users who felt their data was encrypted with a BlackBerry and now isn't with the iPhone. Oh ya, I've set up the calendar and contact sync by using instructions my Apple rep gave me. Basically you set up an Exchange account and leave out the domain name and the iPhone syncs with First Class perfectly.
Any thoughts?
Thanks

The iPhone's Mail client supports SSL for the incoming and outgoing mail server, but supporting a connection using SSL depends on the email account provider. If you control this, enable connecting to the incoming and outgoing mail server via SSL and require doing so when accessing the account with the iPhone's Mail client.
I don't know what security is included when connecting to an Exchange server via ActiveSync for over the air syncing for contact info and calendar events, but since this is used by businesses, the connection should be secure.

Iphone sync missing info

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