Iphone sync stuck on step 1

I have an iPhone 4 with software version 4.3.5 and iTunes Vesrion 10.5. Im aslo running Windows 7
When I updates iTunes to this version my phone would no longer sync. It just gets stuck at step 1 or 5 and never moves from there.
Any help would be most appreciated
Thanks

Finally - after much stress and many attempts I finally got it to work by using a combination of the following things together:
1.     Unplugging my computer from the network
2.     Changing the USB port the iPhone was plugged into
3.     Disabling windows firewall and antivirus/sypware
4.     Following these instructions:
- Quit iTunes.
- Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> Right Click "Command Prompt" -> "Run as Administrator")
- Once in the command prompt, type "netsh winsock reset" and hit ENTER.
- Reboot your machine
- Restart iTunes.
Thanks for everyone for their help

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