IPhone syncing problem with iTunes - 'The iPhone "Leon's iPhone" cannot be synced. An unknown error occurred (-54)
Every time I plug my iPhone into iTunes, it says 'The iPhone "Leon's iPhone" cannot be synced. An unknown error occurred (-54)'. It has never happened to me before until a couple of hours ago!!! So, I decided to totally wipe out my iTunes Library and update it to the latest software. I also updated my iPhone to the latest software (5.1.1.) - and still, even after all this, it still says there is an error and cannot be synced. SERIOULSY APPLE, WHAT NEXT?!!!!! PLEASE HELP!!!!!
I just had the same problem and tried this:
http://support.apple.com/kb/TS1503
Step one worked for me!
Hope this helps.
iPhone 4 iOS 5.1.1 and Windows 7 64-bit
Similar Messages
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I have continuously over the last 6 months struggled with syncing my iphone and ipod with itunes The app continually crashes during the picture import. AND by the way it takes 10-15 minutes before it even attempts to import photos. The screen says importing photoes but doesnt try to optimize or anything for 10 minutes. I have a 3gs with 16Gb so its not a cheap phone. I have 10Gb free. I have 6600 photoes. This is very frustrating and undermines my confidence in your products. My ipod is an ipod 4 with 16Gb also. It does the exact same thing to it. The last time, I had to import photoes a few at the time and with it taking 10-15 minutes each time for 6600 photos it is a long frustrating process. But it will import every photo a few at a time. The error message is just that itunes has stopped working. no hint as to why. AND of course, my phone is out of use for the entire time. You guys must not want to believe ur phones are a necessary tool...or maybe you dont want the consumer to believe it is. I have tried to find solutions on your website as well as through other 3rd party communities. Ultimately they were of no use. I stumbled onto my solution by accident since Im a bit of a computer geek...a semi-geek.
I have this issue too, I went into my Windows event viewer. (should have looked at this a year ago when this started)
it said this
Faulting application name: iTunes.exe, version: 11.0.2.26, time stamp: 0x51253247
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x14d4
Faulting application start time: 0x01ce194399f166ba
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 0eb3c37f-8537-11e2-9351-50465d6737de
basically whenever I try to sync my ipod touch 4G 64GB it crashes iTunes when it begins the pictures. if im lucky ill get 4-5 on there before it stops responding. its not my system or anything im running win7x64 8GB DDR3 ram (Corsair XMS3) AMD FX Eight core processor.
It is silly that iTunes cannot add pictures to apple devices. it shatters whatever incline I may have to buy apple products. knda like the Airport Extreem router my dad bought the new firmware, caused my router to not function... why release firmware that breaks a product. -_- <-- off topic but still -
my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!
If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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HT201263 The iphone software cannot be connected. an unknown error occured (1480).. Please HELP :(
The iphone software cannot be connected. an unknown error occured (1480).. Please HELP
Google may provide some assistance. Start with DFU mode to see
what that does for your problem.
Discussion of jailbroken iPhones is prohibited by Terms of Service for this forum.
Contact the developers of the jailbreak you used - they support their software,
don't they? -
The iPod "iPod" could not be restored. An unknown error occurred (1).This is my Ipod 32 GB, which is out of warranty and is 1G-A1213 and had gone kaput, after having issues with iTunes Software as it was not able to run Music on my IPod when connected.
I have wasted my precious 2 days and nights and am lost all my hope...APPEAL TO ALL GEEKS TO RESOLVE MY ISSUE ON HUMANITARIAN GROUNDS ATLEAST WITH SOME VALID TIME OF YOURS.
All mails can be sent to [email protected]
Restore of Ipod back up is present...but is not getting restored due to some iTunes issue with playing my music files.It says restoring and extracts but failes in 1 min with the said error.Other users and reported error 1 but I have not seen a solution.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
The error message I get on my PC is "The ITunes library file cannot be saved" An unknown error occurred (-50)and my music library has disappeared. I recently tried to copy a CD to my library - it appeared to copy ok but then did not appear in my music library. The library does not show up even when my iPad is connected to my PC. My entire library is now held on my iPad and I wish to have it in iTunes so I can sync my iPhone to it as well. Help?
Don't know what changed today but it downloaded and installed on the shuffle. So far so good.
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what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?
Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution. -
The iTunes library file cannot be saved an unknown error occured (-50)
Eever sincd June 29th I have gotten the following error message when trying to sync my ipod
"The iTunes library file cannot be saved an unknown error occured (-50)' and the library does not update. I have re-installed (repaired) iTunes. It doesn't help.
Any advice. I subscrive to a lot of podcasts and i can't update anything.
Help PleaseJust letting you know that I have also had that problem since downloading that "update" for itunes.
All of my new music that I have tried to transfer from my E-music file will not be accepted. error -50 keeps popping up.
I have seen a few others post this same question, but I have been unable to find an answer for it.
If anyone has come across what this problem is, please help. -
Hey everyone! So, here is my problem. I own an eMac. I enjoy burning my iTunes playlists to a CD. Well, all of a sudden, right after iTunes prepares the disc for burning an error message pops up and says this: The attempt to burn a disc failed. An unknown error occurred (-3). Any suggestions on how to correct this problen so I can continue burning my playlists???
Thanks,
broshaneHi, I'e never heard of that error before!???
Is this purchased music, or your own music files? -
Hi, I keep getting an error message saying "the itunes library cannot be saved. an unknown error occurred. (-50). Any ideas on how to stop this appearing? Thanks!
Error -50 is a very unhelpful generic communications error with a number of possible causes. Something between the drive to which you are downloading and the drive from which it is all coming is not working correctly, which probably leaves several hundred options.
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While importing a CD into my iTunes library I kept getting the following error message- iTunes cannot be saved- An unknown error occurred (-54). what does this error mean and what can I do about it??
The CD I imported (in the above post) is now not in my iTunes library. Any help would be appreciated .
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ITunes comes up saying the iTunes library files cannot be saved. an unknown error occured
iTunes comes up saying the iTunes library files cannot be saved. an unknown error occured
what should i doNote: Close iTunes completely before doing any of this.
After getting this error, I found a bunch of Temp files in the same folder as my iTunes library. The thing that stuck me as odd about this was that there were 4-5 of them labeled "Temp File.xml", "Temp File2.xml", etc. and when I tried to select any of them, the selected file(s) would mysteriously disappear. I ended up Selecting everything except the Temp File.xml files, and moving it elsewhere (I actually just put in a new folder in the parent folder).
I then deleted/"Move to Trash"ed the folder that used to contain my Library, and renamed the new folder to have the same name as the old folder.
Then I clicked on the iTunes icon (hold down option/alt from before you click, until the "choose library" dialog appears), and chose my old iTunes Library. This re-linked my old library and restored it to how it was before error (-48) started rearing its ugly head.
(Windows users, when you re-open iTunes to link your library back in... you double click the icon, then immediately press-and-hold "shift" until the dialog appears) -
The itunes stores said we could not complete your request an unknown error occured how do i fix this?
Hi The99reddragon,
Thanks for visiting Apple Support Communities.
You may have been affected by this system issue that occured:
Multiple Services - 10:23 AM - 12:54 PM - Some users were affected
Users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Users may also have been unable to access iTunes in the Cloud, iTunes Match, or restore purchases from an iCloud backup.
From Apple Services, Stores, and iCloud.
If you're still not able to complete your iTunes store purchase or download, see this article for some troubleshooting steps that can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best,
Jeremy -
the ipad ipad cannot be restored. an unknown error occurred (3194). help on this problem please ?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
The ipod "ipod" could not be restored. An unknown error occurred (1602)
After trying to update ipod, during the phase where I had to back-up the ipod, an error message popped up (I can't remember what it said). Now, the ipod is just stuck on the "plugin to itunes" icon. Itunes and my computer can't recognize my ipod anymore. I have tried putting it into DFU mode and my computer detects my ipod and begins installing the drivers. On my first attempt, the drivers installation failed, so I reinstalled itunes and quicktime. Then after putting it into DFU mode again, it begins installing the drivers, but this time it was successful. Now I had the option to 'restore' my ipod so I did what I could. However, when I was installing it, 2 more drivers had to be installed and they were successful, however, I get this error message:
The ipod "ipod" could not be restored. An unknown error occurred (1602)
Any help would be greatly appreciate. Thanks very much for your time.Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Above from:
http://support.apple.com/kb/TS3694#error1601
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