Iphone to itunes.. help needed

hey, i recently purchased my first mac and when connecting my iphone 3gs to it it want to wipe my phone when syncing, how do i get itunes to import the songs from my phone into itunes???

check this post by Zevoneer.
also check out PhoneView.
JGG

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Hello and welcome to the support community
As you know, your iPhone 5 is not compatible with our iBook G4. To get your music in iTunes from your iBook to your iPhone you would need to migrate the music files to a newer intel based Mac. A Mac which has Mac OS X 10.6 or higher installed. Then sync your iPhone 5.

IPhone 4 Massive Help Needed

My computer is a Windows Vista and I have the iPhone 4. And before anyone says "Restart your computer, reinstall all Apple products like iTunes blah blah" yes I have already done these at least 5 times. I am looking for an actual solution.
Ok so I today I opened up my iTunes to get iOS 7 for my iPhone 4. Everything was normal, I was prompted to download iOS 7, and the download began. Once the download finished; however, my phone went into recovery mode and it is no longer recognized by iTunes.
Every time I plug-in my iPhone, I get a pop-up saying "Found New Hardware" saying "Windows needs to install driver software for your Apple Mobile Device (Recovery Mode)" with 3 options of Locating and Installing, Ask me again later, and Don't show this message again. When I try to Locate and Install, it never works because I don't have a disk. The other 2 options don't do anything.
I go to Device Manage (prompted by the support pages). I see 2 "Apple Mobile Device (Recovery Mode)" listed under "Other Devices" just like a picture has it on the support page... BUT when I click the buttom that says "If you see two "Apple Mobile Device (Recovery Mode)" entries with exclamation marks on them:" then it says that they should be found under "USB Composite Device" which I cannot find anywhere in the Device Manager because they are under "Other Devices".
So basically, I can't get my iPhone recognized by iTunes, and then when I go to the support pages, my problem can't be fixed because it's not in there. Has anyone ever had this problem before? If so I need to know ASAP.

Hey there KTFlaSh96,
It sounds like you are no longer able to see your iPhone in iTunes, and you are unable to find the Apple Mobile Device software is not installing correctly. I would recommend the following information from the article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
Windows Vista and Windows 7: Click Start and choose Control Panel. Click "Uninstall a program" (or if using Windows Vista's Classic View of the Control Panel, click "Programs and Features"). Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below:
Reinstall iTunes for Windows Vista, Windows 7, or Windows 8
If you you come to re installing iTunes again, uninstall the apps in the order outlined in the reinstall article specifically and then re install.
If it persists, try the troubleshooting in this article about issues installing iTunes on your computer:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Cheers,
Sterling

Cannot connent iphone says itunes version needs to be higher. downloaded latest on computer? how do you update version on iphone

Have new iphone tring to connect to existing itunes account. error message says Iphone? needs updated version of sofware. how do I do that. why doesn't a new phone have latest version

Your subject is different from your post. If you need later version of iTunes you need to update it on your computer, if when you connect phone iTunes says new version is available then click on the update button in iTunes and follow on screen prompts.

IPhone 5s and iTunes Help Needed - NEW PC

Hi, I got the iPhone 5s back in October (1st ever Apple product) and transfered my music and photos onto it via iTunes.
What I need help with is as my laptop is in for repair (complete system restore) can I download iTunes on mums laptop and put a few songs and pics on my iPhone WITHOUT clearing the curent files and leaving me without nothing on it.
Thanks
James

Use these instructions to open the library from its location on the external hard drive...
How to open an alternate iTunes Library file or create a new one
http://docs.info.apple.com/article.html?artnum=304447
This assumes that everything needed for an iTunes library is on the external hard drive which includes the data base files that contain the info you are concerned about (playlists, counts, ratings, etc.).
Patrick

HT4623 iphone 3 restore help needed asap

Hi,
See below print screem of problem I am having, iphone 3 is in restore mode and i have trird everything I have been advised to.
\error 6025
2012-09-27 22:36:11.015 [1012:120c]: restore library built Aug 11 2012 at 16:32:14
2012-09-27 22:36:11.015 [1012:120c]: iTunes: iTunes 10.7.0.21
2012-09-27 22:36:11.015 [1012:120c]: iTunes: Software payload version: 8C148
2012-09-27 22:36:55.604 [1012:aec]: iTunes: Specifying UOI boot image
2012-09-27 22:36:55.610 [1012:aec]: requested restore behavior: Erase
2012-09-27 22:36:55.611 [1012:aec]: requested variant: Erase
2012-09-27 22:36:55.625 [1012:aec]: *** UUID 6729FE47-231E-B74A-B26A-EE2F3B282E46 ***
2012-09-27 22:36:55.667 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False
2012-09-27 22:36:55.668 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreLogo" Digest = "<CFData 06D3B9F0 [71048078]>{length = 20, capacity = 20, bytes = 0x9eba4b1152ef0493161c31d5cade4ae26ec4d01b}"
2012-09-27 22:36:55.668 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreDeviceTree" Digest = "<CFData 06D40E78 [71048078]>{length = 20, capacity = 20, bytes = 0xe1c1d64ae4a66c446fe5a2ea91a8de3462a9cbf3}"
2012-09-27 22:36:55.669 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreKernelCache" Digest = "<CFData 06D3C698 [71048078]>{length = 20, capacity = 20, bytes = 0xffe4fd533832ec121bf356ca1143e360972d4190}"
2012-09-27 22:36:55.669 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreRamDisk" Digest = "<CFData 06D3EFB0 [71048078]>{length = 20, capacity = 20, bytes = 0x7b7645b89389219cfb4de5257fec59b67237d8aa}"
2012-09-27 22:36:55.703 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "KernelCache" Digest = "<CFData 06D3DA98 [71048078]>{length = 20, capacity = 20, bytes = 0xffe4fd533832ec121bf356ca1143e360972d4190}"
2012-09-27 22:36:55.704 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow1" Digest = "<CFData 06D430D8 [71048078]>{length = 20, capacity = 20, bytes = 0x8be30a8b298e36866e05eee57538430dc60af012}"
2012-09-27 22:36:55.705 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow0" Digest = "<CFData 06D3C648 [71048078]>{length = 20, capacity = 20, bytes = 0x7c27972b0539fbdacfed19f6cbf3bba92eaa4f13}"
2012-09-27 22:36:55.716 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBoot" Digest = "<CFData 06D3F4B0 [71048078]>{length = 20, capacity = 20, bytes = 0x67814c9641a3a8c28fa800b6c3f753590aed60db}"
2012-09-27 22:36:55.716 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "DeviceTree" Digest = "<CFData 06D39B28 [71048078]>{length = 20, capacity = 20, bytes = 0xe1c1d64ae4a66c446fe5a2ea91a8de3462a9cbf3}"
2012-09-27 22:36:55.717 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging1" Digest = "<CFData 06D3CE40 [71048078]>{length = 20, capacity = 20, bytes = 0xa622ccd2cbc8406da1757d19212cacc6f856eb4d}"
2012-09-27 22:36:55.717 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging" Digest = "<CFData 06D3DA20 [71048078]>{length = 20, capacity = 20, bytes = 0x8ae3e48d62cd8a83287c8133a195637c908458b2}"
2012-09-27 22:36:55.717 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "AppleLogo" Digest = "<CFData 06D41E68 [71048078]>{length = 20, capacity = 20, bytes = 0x9eba4b1152ef0493161c31d5cade4ae26ec4d01b}"
2012-09-27 22:36:55.718 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryPlugin" Digest = "<CFData 06D3AAC8 [71048078]>{length = 20, capacity = 20, bytes = 0xea5805db544407d49475a4584e6c3af3bc97cd0f}"
2012-09-27 22:36:55.718 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryFull" Digest = "<CFData 06D42700 [71048078]>{length = 20, capacity = 20, bytes = 0x50dd3114f4b9a3bb9c18589bfc5a300e35335f5f}"
2012-09-27 22:36:55.718 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging0" Digest = "<CFData 06D42278 [71048078]>{length = 20, capacity = 20, bytes = 0x64c7eb75bfdf1c0ff50ff17851c37918316eeed8}"
2012-09-27 22:36:55.719 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RecoveryMode" Digest = "<CFData 06D406D0 [71048078]>{length = 20, capacity = 20, bytes = 0xa21af5e198d8dccd00bea4bfa47b26c771a0716b}"
2012-09-27 22:36:55.719 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: using UniqueBuildID <CFData 06D3D728 [71048078]>{length = 20, capacity = 20, bytes = 0x4a515ecc484322448d261b13499bfb4002f66b96}
2012-09-27 22:36:55.721 [1012:aec]: amai: AMAuthInstallRequestSendSync: SSO function returned NULL, SSO disabled.
2012-09-27 22:36:55.812 [1012:aec]: amai: tss_submit_job: HttpQueryInfo returned 200
2012-09-27 22:36:55.823 [1012:aec]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 0.6.30-b2)
2012-09-27 22:36:56.280 [1012:1580]: iBoot build-version = iBoot-931.71.16
2012-09-27 22:36:56.281 [1012:1580]: iBoot build-style = RELEASE
2012-09-27 22:36:56.298 [1012:1580]: unable to open device_map.txt: No such file or directory
2012-09-27 22:36:56.300 [1012:1580]: found device map entry for 0x00008900 0x00000004. boardConfig=n82ap platform=s5l8900x
2012-09-27 22:36:56.301 [1012:1580]: _AMRestoreCreateCFDataWithContentsOfFile: CreateFileA failed: 2
2012-09-27 22:36:56.301 [1012:1580]: unable to create data from file: 17
2012-09-27 22:36:56.301 [1012:1580]: device_map.plist file not found
2012-09-27 22:36:56.302 [1012:1580]: AMDeviceIoControl: GetOverlappedResult failed
Can anyone help, i have tried all youtube videos, all apple advice, I am at a loss
Thanks
Sam

unfortunately if its not working you need a update from apple or a update from the manufacturer there has been a lot of complaints about car stereos not working with the iPhone 4 and it def has something to do with the software that apple is shipping there is no magic application or magic setting that is going to change this sorry

New iPhone 4 Activation Help Needed

Well, I upgraded to a new iPhone 4 and ordered it on Saturday and it was delivered on Monday morning.
I now cannot activate it. I inserted the new Micro Sim into the phone and then connected it to iTunes and iTunes 10 opened.
It went through a lot of things and then asked me if I wanted to upgrade the software to OS 4.1, which I did and it then kept telling me that activation may take sometime. I successfully downloaded 4.1 and then the phone seemed to sync, but now, when I disconnect from iTunes, there is nothing about the phone being activated and there is no signal.
My old iPhone 3G however is still working and has a signal, but I can't use my iPhone 4. I tried connecting my 3G to iTunes and it came up with the summary info. and showed my phone number, however, I then connected my iPhone 4 and it showed summary information, but no phone number. No info re activating comes up at all and I am at a loss to know what to do.
Any ideas about what to do? I don't need to select contracts in iTunes, as I did all this on the 02 website when I upgraded and because it is an upgrade, I get to keep the same phone number as before.
What do I need to do or should I just go into a local 02 store and ask? I would just love to start using this new iPhone 4 now that I actually have it, but if it won't activate, then I am at a loss?
Help please.

Call your provider to activate.
I had the similar problem when I got mine 2 month ago. I ordered mine from AT&T, upon receiving it, i went to the apple store to get it activated (since I had no internet connection at home), but to find that it was waiting for activation, the genius was puzzled to why it wouldn't activate. So I had to go to the activation site on the AT&T part and activated from there, then it worked.
so you'll probably have to contact your provider to activate your new iphone. Good luck.

IPhone audiobook menu help needed!

For anyone who doesn't know what Audible.com is audiobook site with iPod, iTunes friendly audio books for much cheaoer than the iTunes Store options, its a great option for those who like audiobooks but dont want to pay a fortune for them
Anyway, back to my problem, well more of an annoyance. :mad:
So, if I have audible books on my iPod they show up in a category separate from all of the other audiobooks, I want them to all show up together.
Please don't respond with, "what does it matter?" Because it doesn't that much but any help would be appreciated. dosen
Thanks

This morning on checking with my 2.0.2 updated iPhone...
The Start Playing Where Left Off is only for Video. So, If you want to be able to resume your audible content it looks like you may need to leave them be.
You can however make them available right from the top menu of iPod on your iPhone!
From the main iPod menu, select More, then Edit from the upper left. Drag the Audiobooks icon down over a button that you don't often use... say Video. The icon you are dragging over will glow and once you let go, it will be replaced with the one you are dragging. You audiobooks might not be listed with all of your music, but you can go straight to them on you iPhone!

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Hi.
I have an iPhone and an iMac .
I'm synchronies my iPhone with my iMac's Itunes and iPhoto .
it seems that I have some events in my IMac's iTunes that doesn't appear in my iMac's iPhoto events - these are NOT marked in the pic att .
How can I delete these duplicate pictures and events that appear in the (unwanted) unmarked events in the right picture side ?
Thanks

You don't need to deauthorize your phone. When you plug it into iTunes on your new computer you should see this warning:
Before you erase and sync, make sure that you have at least one contact and calendar entry in your computer, then when you sync for the first time you should get an option to merge that data.
Read more here: http://support.apple.com/kb/HT1296

IPhone 4 accessory help needed asap

Okay so here's the deal,
I used to have the first generation IPOD and I connected it to my after market DVD system that is in my car. I wouldn't be able to tell you the brand because there isnt one.
But the connection is two small USB connectors on one side and on the other the iPod charger connector.
Normally I plug my iPod in and go to the iPod menu in the system and then navigate through that to play the songs over my car speakers.
I have recently purchased an iPhone 4. And I am no longer able to do this.
I connect the accessory and it says this is not optimized for iPhone 4 you may experience some disruption in the background
I navigate the same way my play lists pop up and everything is the same but when I click it no sound comes out.
And when I navigate through the actual iPhone the sound comes out the iPhone even whilst still connected.
Is there anything I can do to make this accessory work??
Any settings I can change, any apps I can download.
Any advice would help.
Cheers in advanced.

unfortunately if its not working you need a update from apple or a update from the manufacturer there has been a lot of complaints about car stereos not working with the iPhone 4 and it def has something to do with the software that apple is shipping there is no magic application or magic setting that is going to change this sorry

Itune Help needed

Hi admin i need help
today i downloaded itune, After istalling i am getting an error saying "The procedure entry point QTCF_CFHTTPMessageSetHeaderFieldValue could not be located in dynamic link library QTFC.dll". I installed quick time and then installed it but it din't work.. so pls help :-(:-(

Finally i got the solution.
if you are having the same problem then just search for QTCF.dll file .you will get it in quicktime folder in c drive, just copy it and paste at C:\Windows\System32......

Iphone questions:Please Help Need Opinions Too

I am currently overseas in Germany. I am looking to buy an Iphone, because it can play music, movies, internet, ect and big it's a phone. Is there a way to use the Iphone like a gsm prepaid or a way to work with it being a phone without going threw att and getting long distance charges. i will be here for the next 2.5 years. Also, is there anything else that would be helpful to know about the iphone.

the carrier for the iPhone in Germany is tmobile - not att - if you are going to be in Germany for 2.5 years you probably should buy a german iPhone - i dont know what tmobile has for plans if you go outside Germany or make international calls - in the US ATT has an international roaming plan that you can buy that redues the rate when using the phone in another country on a carrier ATT has roaming agreements with to 99 US cents a minute - dont know if tmobile has a similar plan in Germany - or what it costs if you call another country from Germany - you probably need to check into that
for awhile in the US if you didnt put in your social security number during activation ATT let it work as a prpaid - but i think tthey closed that loophile - maybe tmobile has some prepaid plan for the IPhone in Germany - i would talk to them - the rate plans are determined by the carriers not Apple
in 2.5 years the current iPhone will probably be superceeded by several nwer versions so i would worry about waht to do when you leave Germanyjust my opinion

Iphone charger port help needed

So, i tried to plug my phone into the cable becuase it was about to die. when i plugged it into the cable it wasnt charger. i did everything possibel, switched outlets,changed chargers nothing is working. i think the little connector on the inside is messed up and im not sure what to do. Is this covered in the warinty or not? i need help asap. any help or leads would be very appreciated. Thanks

Dmulrine,
Yikes no iPhone is no fun, so lets get this fixed! If it is in fact the charger port on your device that has gone out, provided there is no physical or liquid damage, your phone can be replaced under the year manufacture warranty. Since you have already tried using a different charger and outlet the last thing you may want to try is soft reset. A soft reset can be preformed on your device by holding down the power and home button at the same time until you see the Apple symbol. Your device will then reset and you can try the charger again. If the issue still persist please feel free to contact us so we can set your device to be replaced.
Thank you,
GeorgeP_VZWSupport
Follow me on Twitter @VZWSupport

ITUNES help needed....please

Have had iTunes for about 2 years now and haven't had too many problems. Then this month, my entire iTunes library and playlists vanished. Everything. I tried to reinstall it and now it's reading "! Invalid Drive: G:\". I don't have a G drive and I can't access anything that has to do with iTunes.
In addition, it was recommended that I uninstall it and then reinstall it. But when I attempt to uninstall it it states the same "! Invalid Drive: G:\". I haven't done anything different to my computer or added/removed any programs that would make me think it would affect iTunes. PLEASE HELP.

You don't need to deauthorize your phone. When you plug it into iTunes on your new computer you should see this warning:
Before you erase and sync, make sure that you have at least one contact and calendar entry in your computer, then when you sync for the first time you should get an option to merge that data.
Read more here: http://support.apple.com/kb/HT1296

Itunes help needed - Red caution word/box - screenshot included (why is it there and how do I fix it?)

So I bought a TV series from iTunes (no gift card, just debit card) and all the episodes for series 1 were fine (series 2 below only) but there is these 'caution' warnings on all but two episodes of the series - as you can see below.
Question: Why are they there? How can I fix it? Why aren't they all like that? I haven't moved them from their original file location - I've only copied and pasted them to my videos folder and I've done the same with the series 1 episodes, so that really can't be the problem. It doesn't tell you anything out of the ordinary when you click on 'Get Info' - so it wasn't much help at all.
(Also, don't worry about that 'Terminal' episode - it was only downloading from the Cloud - the 'caution' warning was there even before I downloaded it...hmm.)
I haven't tried putting the episodes on my iPod nano yet, but they still seem to play fine through iTunes - the iTunes player is slow anyway, but yeah. It stills plays.
Screenshot of the scenario:
Help would be greatly appreciated! I'm running backups of iTunes, so I really need to know that there won't be any problems later on that can otherwise be fixed just now!

McAfee AntiVirus by any chance? See the thread Why does iTunes delete my itunesprefs.xml?
Or it could be an issue with the SC Info folder. See TS1277 - iTunes: Missing folder or incorrect permissions may prevent authorization for details.
Or a repair install of iTunes from the Programs and Features control panel might fix the problem.
tt2

IPod Touch NOT recognized in iTunes : HELP NEEDED

My Ipod Touch is NOT being recognized by itunes.
-Ipod Touch 3g with 4.3 software
-iTunes 10.2
-PC: HP Pavilion Dv6.
-OS: Windows 7 64-bit [Eng]
Ok so... I previously kept my ipod touch version as 3.1.3, and only used itunes 9.2 because I tried using itunes 10.1 and my ipod wouldn't work with it, so I downgraded back to itunes 9.2.
With this, everything was working perfectly fine.
I recently bought an app from the app store (Infinity Blade) and tried to sync and install it onto my ipod touch 3g.
itunes had a popup reading that it couldn't be installed as my software had to be 4.1 or higher.
So, I decided to update my ipod.
Like I said above, I tried using itunes 10.1 with my ipod but it wouldn't recognize it then either, so I went back to using itunes 9.2.
Because of this, I had to manually install the 4.3 software onto my ipod.
Tried using my newly updated ipod (4.3) on my itunes 9.2, and it said it didn't work, that I needed the new itunes.
So, I installed iTunes 10.2, plugged in my ipod touch 3g with 4.3 software,
my computer said it downloaded the Apple Device drivers successfully. My ipod shows that it is being charged, but it is still not being recognized in itunes.

Nothing huh? No one's had this problem or this isn't fixable... oh well... if anybody comes up with anything I'll check in occasionally...

Iphone to itunes.. help needed

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