Iphone to mac face time, help?

my sister has the new iphone 4 but when she goes into the settings > phone .. "+face time+" doesnt appear there at all, also cant get face time to work with my mac.
i downloaded the "+facetime for mac+" and when i try to connect to her it says
"+... is not available for face time+" .. any solutions?

From iphone, go to contacts, select the person to call, scroll to the bottom and select facetime.
http://support.apple.com/kb/HT4319
http://manuals.info.apple.com/enUS/iPhone_iOS4_UserGuide.pdf

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Check this discussion about it, some models don't offer FaceTime:
FaceTime is not showing up in my new iPhone 5s?

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I am living in Saudi Arabia and I wish to buy iPhone 6 with face time enabled. How can I confirm the new phone is face time enabled or not? In Saudi Arabia face time enabled iPhone 6 is available with some shops.
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Welcome to Discussions, JIHA
JIHA wrote:
Hi
I have bought Face Time on App store and it runs very well on my Macbook. But I can not synchronize it with my IPHONE 4. Do I need to buy Face Time with my IPHONE to get it on it? The same goes for my IPAD2?
Jan
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EZ Jim
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In an effort to help others experiencing the same issue:
1. The Facetime audio problem has now been running unresolved for over 2 years (despite various changes in OS and over 95,000 posts on the issue)
2. The consensus of opinion is that this is a software issue with Facetime that Apple is (conciously?) choosing to ignore for unknown reasons. Many of us have trawled the ocean to find solutons, but the disheartening conclusion is that there is still no fix as yet.
3. People have been trying to resolve this directly with Apple tech support, but Apple either denies that there is a problem; claims to be unaware of it (sic); or suggests lengthy, time-consuming and costly visits to Apple stores that achieve nothing.
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Using FaceTime
http://support.apple.com/kb/ht4319
http://www.apple.com/mac/facetime/

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Try here:
iOS: FaceTime is 'Unable to verify email because it is in use'

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<Email Edited by Host>

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You need
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Iphone to mac face time, help?

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