IPhone told me I needed to restore and update, also said the phone did not have an IMEI number. I tried to restore from iTunes but keep getting an error message.
Ok I need help. I went to use my phone, put in my passcode, emergency dial came up, then the phone said I didn't have an imei #. I hit the back button and then I was told I needed to restore and update using iTunes. I tried several times to do this and my phone is still not working. It acts like it's updating, but once the bar reaches the other side of my phone, iTunes tells me there was an error. I used all the ports on my pc, changed cables, restarted my pc, and still nothing. Can anyone please help me. This phone is my life and I can't afford to get another one.
Sounds like you might need to take it to an Apple Store but if it is an iPhone 3G it would no longer be under warranty.
Looking at the Apple Store online you can get an iPhone 3GS from $49 on AT&T if it comes to having to get a new one. Your other option is second hand.
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1). Are you positive the phone is not locked? Where did you buy it? Did you get it unlocked from your original carrier? Only Apple sells unlocked phones in most countries.
2). Did you try with a diffrent SIM. MAybe the one you have is defective.
3). Does the Spnaish carrier you are using support the iPhone? Who told you it is a handset issue? -
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This issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
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My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer service rep gave me a link to download off the Adobe site, but when I try to open the file to run it, I get this error message - "A problem occurred extracting the archive".
Can anyone help?Yep. Nothing happens at all. Windows tries to execute the uninstaller, but I don't get any other screen and all activity stops for the MSI. I monitored it in Process Monitor and the MSI executable appears, but is quickly ended, like it couldn't find anything or something.
It's as if windows has a blank entry in Programs and Features, because it used to show the size of the Adobe application in the "Size" column. Now it's just blank. Link to screenshot below:
http://img829.imageshack.us/img829/5006/screenshotcaf.jpg
Note the install date. That's when I was able to successfully reinstall it. Now I can't even do that. I should also mention I tried Revo Uninstaller. It deleted one small registry key, but nothing changed.
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My Toshiba laptop just recently started showing the the following error message when I try to open iTunes: " iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 998)". I did what was requested and reinstalled iTunes, but still get this error message. Help!
b noir I never got any message about an entry point
Many thanks. If we're looking at a "naked" Error 7, I'd start with box two in the following user tip:
Troubleshooting issues with iTunes for Windows updates -
On my PC, I cannot run itunes, I keep getting this error message" Quick Time failed to initialized (error02096) Quick time is required to run please unistall itunes then install itunes again, I have done this three times and I keep getting the same error message. I have had itunes for years, but up until 2 months ago the quick time will not initialize to run it.
Try using the Windows Installer Cleanup Utility and delete the iTunes installer. Then try installing iTunes again
http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html -
Trying to install itunes but keep getting windows error126 message and libicuin.dll missing
trying to install itunes but keep getting windows error 126 message and libicuin.dll missing have reinstalled numerous times and keep getting same messages.
Are you saving the installer first and then installing, or are you running the installer directly from Apple's website? Also save first.
If you're saving first and still having issues, try and use Microsoft's Cleanup Utility and then reinstall Quicktime/iTunes:
http://support.microsoft.com/kb/290301
Make sure it's a new and fresh download from:
http://www.apple.com/itunes/download/
If not mentioned in the articles, make a new user account in Windows and see if iTunes opens. That will tell you if there's something funky in your main account (if the new user works), or if you have a system-wide issue. -
I have uninstalled and reinstalled iTunes several times, but keep getting an error message that "the registry settings for importing and burning CD's and DVD's is missing". Can anyone help with this?
It keeps telling me to reinstall iTunes, but it continues to come back with the same error message.
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hi I cant activate my ipad, I have restored it through iTunes 5 times but keep getting a error that says cant connect to server. Laptop is connected to pocket wifi but I cant get passed that screen on my ipad. Im not real computer literate but would appreciate any help.
Thank youiTunes 5?
That may be the problem.
update iTunes
which iPad is this? 1st generation? -
I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?
Hi ratcat14!
I have an article that can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
How do I restore my iPad 2 after backing it up and updating to the current iTunes and now getting an error message staying I can't restore due to lack of storage now on my iPad?
Try to offload photos you don't need on your iPad, delete apps that don't get used often. Videos that you have already wathced, books you have already read. Clear up enough space to do the update, Then add content back as you need it.
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I'm trying to update my iphone 3gs with itunes but just getting windows error message
I am trying to update itunes to 5.0.1 version but get an error message at end saying
There is a problem with this Windows installer package, a problem required for this install to complete could not be run.
I am clueless as to what i have to do!Is your iPhone 4 GSM type or CDMA ?
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My husband (who set this up) is going over to Carphone Warehouse right now. He seemed to think that it was locked. But when we asked the carrier we picked, they said it was not locked so they could not unlock it.
Are all of you answering these questions familiar with the UK carriers? I am from the US but this was bought and serviced in the UK--nothing to do with the US.
Maybe the vendor who sold the phone can/will unlock it for us no problem. I guess I will know in the next 5-6 hours. I have just been without a phone for almost an entire day now and it's very frustrating and I thought someone might have had this exact problem and could answer the question for me outright.
Thanks for everyone's help. Sorry to take up your time. -
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Does your iPhone 5 IOS is later than iPhone 6 IOS?
If true, you need to update your iPhone 6 before you can restore from your backup.
If not, is iPhone 6 connected to power supply? -
Frustraing trying to update to Version OS 6 but i keep getting this message in the subject line above , i have the latest iTunes and the latest udates , except this one
iTunes places the iPhone backup in the following location. Navigate there & delete everything in the backup folder, but not the folder itself. You will have to turn on "Show All Hidden Files & Folders" to see it:
Mac:~/Library/Application Support/MobileSync/Backup/
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Windows Vista and Windows 7:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
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