Iphone Touchscreen stopped responding when a call came. weird problem.....

My iPhone was working fine. A call came and the touchscreen was not working. Touchscreen replacement was advised. I pressed the top right buttom and home button simultaneously for a restart and touchscreen was not working. I didn't have money so I brought it back home. After 3 weeks I put it for charge on my PC and first it showed charging sign...and then suddenly it asked for my password to unlock and the touchscreen was working fine. I charged fully and the iPhone worked perfectly fine for a day.
When I put it for charge the other day, the touchscreen stopped working. Same problem. I tried to restore factory setting option in which everything will be erased and copied again but error 1604 is coming.
Do I have to change the touchscreen? I don't think the touchscreen is damaged. Maybe software problem. Please help me, guide me.
Thank you in advance!

Well, the dropping may have damaged something, perhaps related to the lock mechanism. Just have it checked in a Care Center.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

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