Iphone turned off when i plugged it in to a docking station and won't turn back on

i was going to listen to some music on my vivo docking station and my boyfriend put his iphone on the docking station and his phone just turned off and wouldnt turn back on i put mine in and the same happend.. anyway my boyfriend called apple and spoke to someone who told him to hold the home and lock button to reset the phone this didnt work he then told us to hold the home button and plug it into a computer. My boyfriends worked but had completely drained the battery so he charged it and its fine, we tried all the same things for my phone and nothing will work anyone got any ideas? Iphone 4 16gb by the way.
Thanks

Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
If this does not work, get it serviced:
Apple - Support - Service Answer Center

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