Iphone turns onto blue screen

when i turni phone on all that shows up is a blue screen no apple logo nothing just blank blue screen does anyone haythve ne ito what it could be?
i have not dropped my or plugged it in to anything unsual or updated anything it was on charge and when i took it off and went there was the blus screen and i cant turn it off either ?

Restart your phone by holding the home and power button until the Apple logo appears. If that does not work place your phone in DFU mode and restore the phone as new. If that does not work you have a warranty issue.

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HT4061 The screen of my iphone turned to blue and then shutted down. And it couldn't power on for few days.

The screen of my iphone turned to blue and then shutted down. And it couldn't power on for few days.

Try this First... No Data will be Lost..
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
More > Frozen or unresponsive iPhone

My iPhone 5 has blue screen and doesn't turn on

my iphone has a blue screen for the last 3 hours and I tried to turn off and turn back on but it doesnt turn on/off> please help

If you have a backup on iTunes plug into your computer and put into recovery mode.
When that's done restore the crackup from iTunes. Hope this helps :)

IPad turned into blue screen then shut down how to fix?

iPad turned into blue screen then shut down how to fix I cannot play games..

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, restore your iPad using iTunes or iCloud > iOS: Back up and restore your iOS device with iCloud or iTunes

Adobe Creative Suite 5.5 Master Collection turns into blue screen while installing disc #2

I purchased a windows version of Adobe in Sep this year.
I have tried more than 4 times, but still can't install the software.
My laptop turns into blue screen and restarts itself after the system tells me to insert second disc to continue the installation process.
I had the extact same version of Adobe installed on this computer before, but I can't seem to install the software again after recovered my computer.
computer spec:
Win7 Home Premium
Service Pack 1
i5-2410 @ 2.30GHz
64 bits
8GB RAM
500GB SATA
Thank you so much and appreciated if anyone or the actual Adobe tech can solve my problem.

Hi Mylenium,
Thank you for taking the time to read over and answer my question.
However, I don't think this is a driver issue. I actaully had the following softwares installed from the disc--- Adobe Audition CS5.5, Adobe Bridge CS5.1, Adobe Device Central CS5.5, Adobe ExtendScript Toolkit CS5.5, Adobe Extension Manager CS5.5, Adobe Media Encoder CS5.5, Adobe Pixel Bender Toolkit 2.6, Mocha for After Effects CS5.5, Adobe LiveCycle Designer ES2, Adobe Acrobat Distiller X, Adobe Content Viewer, and Adobe Widget Browser.
Before the installation process started, I chose to install everything that's on the disc.
But I can't get the softwares that I really need such as photoshop, after effect, indesign, illustrator, and so on.
Again, thank you for your help,
Kevin

RESET OUT THE IPHONE IS A BLUE SCREEN, NOT REBOOT NOW OUT FLASHING BLUE SCREEN I CAN NOT USE, RESET OUT THE IPHONE IS A BLUE SCREEN, NOT REBOOT NOW OUT FLASHING BLUE SCREEN I CAN NOT USE

RESET OUT THE IPHONE IS A BLUE SCREEN, NOT REBOOT NOW OUT FLASHING BLUE SCREEN I CAN NOT USE

I have not researched further in solving this issue for a couple of months. Still using my iPhone 6+ 128GB with around 64GB free space, not dare to load more stuff at the risk of reboot loop. I am still at iOS 8.1. Anyone know would 8.1.3 solve the issue? Thanks a lot.

Imac's screen turn into blue screen

I bought my iMac @ July 2008, the imac running just fine.....but some how since last month, my mac will suddenly turn into blue screen for couple seconds then turn it back to normal ....
I tried to format the iMac , Blue screen problem still access .....
Can some one tell me what should I do to fix this problem ???

HI Brian and Welcome to Apple Discussions ...
You tried to reformat the iMac without success? Did you boot from the restore disk and verify the disk for errors first? If not...
Restart your Mac while holding down the C key, pressing the power button and inserting your restore disk all at the same time. An Installer window will open, but do not proceed with any installations. Instead, from the Menu Bar, select Utilities > Disk Utility. In the Disk Utility window click First Aid, and then click Verify. If Disk Utility reports errors, click Repair. When Disk Utility is finished, from the Menu Bar, select Utilities/Startup Disk. Select MacintoshHD 10.x.x and click Restart.
To check your hard disk’s S.M.A.R.T. status: Open Disk Utility, in the Utilities folder in the Applications folder.Select the disk in the list at the left, and look at the bottom of the window for a field named “S.M.A.R.T. Status.” Make certain it says; Verified If not, there's a problem with the boot disk.
If Disk Utility reports errors it cannot fix, you have several options. You can get DiskWarrior or TechToolPro to repair the directory. The other option is to locate an Apple store or an Apple certified repair shop.
You can also use Disk Utility to check to see how much free space there is. Select MacintoshHD 10.x.x on the left of the window, then look at the bottom of the DU window. The Capacity and Available disk space will be displayed there. Never allow the free disk space to fall below 10%, 15% is better. Insufficient available space, can cause performance issues, system corruption, and possible loss of data.
Carolyn

HT1688 I dropped my Iphone and a blue screen appears I can't turn on

Can anybody help me? I dropped my phone and I just get a blue screen I can't turn it on now! What should I do?

Make an appointment at the genius bar. An out of warranty replacement will cost you US$199.
There are no magic words that will fix broken hardware.

IPhone 5c 16gb Blue screen and rebooting

My iphone 5c, running on 7.1.2 has recently (after 4months of having it) started showing the blue screen of death and then rebooting. There is no pattern as to when this happens - completely random! I also went to it once and it had turned off on it's own and took a while to turn back on when I attempted to! Any ideas how to fix this? Thank you.

Hello Sarahlp92
For random issues wit shut downs, check out the first article and the quote section below. One thing to keep in mind is to back up as you may need to restore your iPhone.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Regards,
-Norm G.

Iphone 6 16gb blue screen !!!

hi my friends , today morning when i was working with my iphone ,suddenly my iphone was restart . my iphone has last update of IOS . did have any hardware defect ? what shall i do ? thank you

Hi meisamal,
Welcome to the Apple Support Communities!
I understand that your iPhone restarted itself and is booting to a blue screen. In this situation, I would recommend reading over the attached article and working through the troubleshooting steps within.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Best regards,
Joe

IPhone 6 plus blue screen and reboot

when I'm using a certain app my iPhone 6 plus crashes a blue screen appears and then reboots. Is anyone else experiencing this?

My iPhone 6+ 128GB has been working perfectly for 4 weeks until I loaded 20K photos on it this morning which pushed the usage to over 60GB. Then I had the first terrible crash in the evening while playing a song via my car audio and it entered an indefinite reboot loop. Finally I managed to shut it down. After turning it back on, i took out 20K photos, sync it, so the usage falls below 50GB; now it works perfectly. I did not have to fall back to factory setting. The backup on my Macbook works perfectly. Both apps and data on the phone are intact. So I guess as long as you don't cross the 60GB boundary, it works.
It seems related to flash memory as many suspected. So I don't think getting a new one at this time with the same flash memory architecture would solve this. I guess we will need to wait for the recall!!!
Gary

IPhone Crashes PC (Blue Screen) Because Of Pictures in Roll Film

A previous thread has been locked...but I have a similar problem...so I have copied this in the hope that someone has solved this...
THE PROBLEM:
My query is regarding the synchronization of the iPhone with a PC.
WHAT HAPPENS:
When I connect my iphone to my PC the message appears on a pop up "Digital Camera" then a few seconds later the BSOD blue screen appears and my PC crashes.
WHAT IT IS:
I have done some research into this and found out that it is when you have pictures in the 'camera roll' folder. So I took advice and deleted all my pictures in the 'camera roll' folder and sure enough the pop up didn't appear and my PC didn't crash and it synced with itunes perfectly.
WHAT I'VE TRIED:
I have tried as on the apple website they recommended, I looked for all other imaging software and drivers installed on my PC and uninstalled them. This didn't resolve my problem it still popped up saying "digital camera" and then my PC crashed.
HOW I HAVE STOPPED IT AT THE MOMENT:
At the moment i have managed to stop my PC crashing when pictures are in the 'camera roll' folder and stopped my PC recognizing it as a digital camera. I did this by:
1. Open up the manage section of 'My Computer'
2. Clicking on device manager
3. Plugging the iphone into the dock
4. Waiting for it to appear under 'cameras and scanners' section in the device manager.
5. Wen it appears right clicking the iPhone and choosing disable
The icon that appears and i disable in this section is the 'windows scanner and camera wizard' which makes me think it could be this which is causing it.
MY FINAL PROBLEM NOW:
I don't know how to get my photo's off the iPhone since i have disabled the thing i would use to get them.
Please try and tell me what i can do to either fix this problem or another method to get the pictures off my iPhone.
P.S. I HAVE DONE AS APPLE SUGGEST AND UNINSTALL ALL OTHER IMAGING SOFTWARE.
ADDITONAL INFO:
From the previous thread, this seems to be a problem primarily with the ACER laptops.
Please can anyone advise??
Thanks
Mazza

http://www.acerpanam.com/flex/acer/bin/acer.html#app=2766&9e7c-selectedIndex=0&3 386-selectedIndex=2&7ac3-selectedIndex=1&f3bf-selectedIndex=1&c985-selectedIndex =1
Mine worked! I downloaded the Acer Orbicam (Logitech) File and installed it and when the iphone is plugged in it comes up as iphone #2.. and doesn't crash.. Works great! The link above is for my model laptop.. not sure which one you have but this file worked for me..

IPhone keeps crashing blue screen

Since I have had my Iphone and upgraded to service pack 2.2.1 every time I plug the iphone into the pc it crashes, blue screen of death or just nothing. I have had the phone wiped three times by me and the apple store still this happens but only it seems if I down load an app from the app store on the iphone, i am now fed up with restoring my phone and it seems I am not alone! Come on Apple!! don't you have enough of our money! help us. I have service pack 3 on the PC, and of interest my ipod mini works fine no problems at all in itunes, it's just the iphone. Please help.. Oh and have tried the web camera thing as well and I have not hacked my iphone either.

I have had this problem as well, that with any photos on my iphone as soon as I connect to laptop it crashes. I do not have any logitech software. My laptop is a Acer Travelmate 6460 and has a built in webcam but I have uninstalled this & still crashes. Strange thing is I have an older Acer laptop and this does not crash.
I have done everything I have seen on discussion forums etc but now getting very frustrated as I have to email the photos off my phone then delete them.
Any help would be appreciated

IPhone 6 128GB Blue Screen, Random restarts/crashes

Alright, i noticed this the day i bought my iPhone 6. Ten minutes of it being in my hand, i got a blue screen and my phone reset itself. Throughout the day it did it about 7 more times. It does this everyday. I have brought it to AT&T and told them i want a one for one swap since I'm still within my 14 day grace period but they have none in stalk, and i don't want to send it to apple because then i know that they would be giving me a refurbished unit. Im not into that, if i bought a new phone, i expect it to remain a new phone. I have tried multiple resets, backups and restores and even setting up as a new iPhone. GFU mode didn't work either. Any help or do i need a new unit in general? It did this in both IOS 8 and IOS 8.0.2. My 5S i gave my beautiful wife never did any of this.

Your phone is defective. I struggled for a week trying to get my Verizon iPhone 6 to backup to iTunes issues (app backup would crash iTunes) and the phone would randomly freeze, give a blue screen and reboot several time when clicking on apps like Facebook. I went to Verizon, who referred me to an Apple Store. The folks at Apple looked at the event log on the phone, and replaced it on the spot, no questions asked. The tech told me that several batches of the Iphone 6 Plus had these same issues, though my IPhone 6 64gb was the first he had seen with bad hardware and/or corrupted hardware. Save your frustration-go directly to an Apple Store and get a new phone

IPhone Crashes PC (Blue Screen)

Hi,
THE PROBLEM:
My query is regarding the synchronization of the iPhone with a PC.
WHAT HAPPENS:
When I connect my iphone to my PC the message appears on a pop up "Digital Camera" then a few seconds later the BSOD blue screen appears and my PC crashes.
WHAT IT IS:
I have done some research into this and found out that it is when you have pictures in the 'camera roll' folder. So I took advice and deleted all my pictures in the 'camera roll' folder and sure enough the pop up didn't appear and my PC didn't crash and it synced with itunes perfectly.
WHAT IV TRIED:
I have tried as on the apple website they recommended, I looked for all other imaging software and drivers installed on my PC and uninstalled them. This didn't resolve my problem it still popped up saying "digital camera" and then my PC crashed.
HOW I HAVE STOPPED IT AT THE MOMENT:
At the moment i have managed to stop my PC crashing when pictures are in the 'camera roll' folder and stopped my PC recognizing it as a digital camera. I did this by:
1. Open up the manage section of 'My Computer'
2. Clicking on device manager
3. Plugging the iphone into the dock
4. Waiting for it to appear under 'cameras and scanners' section in the device manager.
5. Wen it appears right clicking the iPhone and choosing disable
The icon that appears and i disable in this section is the 'windows scanner and camera wizard' which makes me think it could be this which is causing it.
MY FINAL PROBLEM NOW:
I don't know how to get my photo's off the iPhone since i have disabled the thing i would use to get them.
Please try and tell me what i can do to either fix this problem or another method to get the pictures off my iPhone.
*P.S. I HAVE DONE AS APPLE SUGGEST AND UNINSTALL ALL OTHER IMAGING SOFTWARE.*
Thanks,
Gaz
iPhone & Windows XP Pro

The issue is not a conflict with imaging software but with older webcam, camera drivers. Most of the time older logitech drivers are causing this.
This article describes the issue
http://docs.info.apple.com/article.html?artnum=306048

Iphone turns onto blue screen

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