IPhone unable to restore after sudden crash

Hello everybody,
Today, my iPhone suddenly crashed. I was using fine all morning, sending messages, browsing the web and whatnot. But then all of a sudden my phone crashed. Then I tried to reboot my phone, but it just went into a constant boot-loop. I tried plugging my phone into the wall charger, it booted and said I had to connect it to my iTunes. I did that, and it just constantly rebooted. I managed to get it into DFU mode and tried to do a restore from Apple. It went to verify the software, then it just rebooted again and gave me the error saying it cannot be restored (Error 2001). I tried downloading the offical firmware and doing a custom restore, but that failed also. I have an iPhone 3GS on the latest offical/unjailbroken firmware (5.0.1).
Does anybody know what's going on?

I have an iphone4s, the update downloaded to my Macbook Air but the install to the phone failed and it reset the phone to factory defaults (wiped it). I'm having problems getting it to restore from the backup as well.

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Have a error code 4013. iphone 4s wont restore after update.

my iphone will not restore after update. it is stuck in recovery mode. i get error code 4013 everytime a try to restore but i cant find anything on error code 4013.

DFU mode is also good as stated above, however the instructions for DFU mode are below (please note this is not the same as recovery mode) -
Plug your device into your computer.
Turn off the device.
Hold the Home button and Power button for 10 seconds
Release the Power Button but keep holding the Home button
Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode
Make sure the device screen is blank and no logos are present, device screen should remain black.
Error 4013 is due to security software issues. Uninstall all security software completely, try again, if the issue persists I would either recommend another computer or calling AppleCare tech support at 1-800-APL-CARE (for US customers).
Note- this is even if your device worked fine prior to iOS 7 update with your security software. The change in the operating system on the device can cause compatibility issues with these other programs.
I hope this helps it worked for me!

My iphone 5s cant restore after display blue screen and now in restore mode and shoe error code 40 help me please

friends help me plz
my iphone is crashed and go to bloue screen
i conect it to pc and try to restore but erroe 40 is display and cant continue restore
what i do now?
im in iran

Hi aminno,
If you are having issues with your iPhone being unable to restore due to an error, you may want to follow the steps in this article to get you back up and running -
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/TS1275
Thanks for using Apple Support Communities.
Best,
Brett L

Error 21 unable to restore after update

Hello,
I recently tried to download the new update as it pestered me everytime I plugged my iPhone in (think it was 4.1). It failed, and as a result it said that I had to restore my iPhone. So I go to restore it and now it says unable to restore (error 21).
I literally have no clue what's going on. Anybody out there offer me any suggestions or advice on how to fix this problem?
Thank you for your time!

*Error 20, 21, 34, 37:* These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue: http://support.apple.com/kb/TS3125 .
Source: http://support.apple.com/kb/ts1275
*Basically you need to disable your Anti-virus software and then do a DFU restore.*
*How to DFU Restore.*
1.) Open iTunes and connect the iPhone.
2.) Press and HOLD the Home button AND the Sleep/Wake button at the same time.
3.) After the screen turns off, +LET GO+ of the Sleep/Wake button and +CONTINUE HOLDING+ the Home button.
4.) iTunes will pop up a message telling you that it has detected an iPhone in Recovery Mode. (You can let go of the Home button now.)
5.) Click 'Restore' to restore your phone to Factory settings.
Also, try updating to the latest version of iTunes before you do this.

IPhone won't restore after update to iOS 5

I recently tried to upgrade to iOS 5 on my iPhone 4 but whenever I do, I receive the message: "iTunes was interrupted while restoring the contents of the iPhone “Thundercracker”. Would you like to restore this iPhone again now?" I've tried several times, with no interruptions, and can not get the iPhone 4 to restore from backup. The last backup was made immediately before the update and the iPhone was pretty full before upgrading.
Anyone else having this problem? Any ideas on how to get my information back?

When I tried to update to ios5 it gave me an error as well and stayed on the iTunes screen saying the device is in recovery mode along with an error number. Now,I had gone to apple store previously with this issue when tryin to restore my iPhone only. They said that sometimes the software might be crashing because of an app. The solution is to restore it as a New Phone. Then Put everything back manually. So when I was on the process of installing the new iOS 5 the error seemed to be similar and apple gives you all the troubleshooting codes and fixes. I had to put a command before proceeding. I did that and it seemed to work for one of the iPhones, I was updating 2 iPhones at the time. Then for the other one when it stayed on the iTunes screen I just disconnected and connected the USB cable again and instead of doin update I did restore first and then update and that solved the problem. After restoring it will automatically update and put the information you had before the update back to your iPhone .
http://support.apple.com/kb/ts1275
http://support.apple.com/kb/HT1808
Hope this helps

Unable to restore after Android Update

Hi all,
After updating my Z1 to 4.4.2 I was unable to restore using the built in backup and restore app. The error message states that the selected backup cannot be used due to incompatability of the software!!!!
This should have been obvious to sony....
Also, opening the backup folder in the SD card is of no use since the files were encrypted.
Will any good soul help me restore or at least retrieve my files?
Thank you!

You cannot restore the backup from JB to KK...You should have backed up on google servers,I think from there you could have restored easily.Try this link for the contacts:
http://talk.sonymobile.com/t5/Xperia-S-SL-acro-S/How-can-I-extract-contacts-from-dbk-file-on-my-comp...
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Iphone stuck in restore after upgrade of itunes and iphone

Hi Hope someone can help. Yesterday I there was a new software upgrade for itunes which I did, When I connected my iphone to sync straight after itune upgrade I was also prompted with new software for the iphone this fell over in the process, The phone now wants to restore but gets so far and stops with error 1603. I've tried reinstalling itunes. Any suggestions??

Welcome to the discussions,
did you make sure that all Apple software components where removed before you reinstalled iTunes? http://support.apple.com/kb/HT1923
After that, make sure that the USB drivers are installed properly and Apple Mobile Device Service is active: http://support.apple.com/kb/TS1538
Troubleshooting USB connections: http://support.apple.com/kb/TS1286

HT201407 iPhone unable to activate after restore

Hi,
I have just restored my old iPhone 3GS 8GB (without a sim card in it) as I was going to sell it. However after restoring it via iTunes a message appears "we are unable to continue with your activation at this time. Please try again later, or contact customer care"
I have tried it several times but get the same message, any ideas?
Thanks

iPhones require a SIM for activation.
If the device still will not activate, this is typically the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.

Iphone 4 unable to restore after locked for multiple wrong pass code attempts

My sons Iphone 4 (from verizon) has been disabled since too many attempts to input wrong pass code. It asked to connect to Itunes, have done every step to restore it and it is stuck on RESTORING IPHONE SOFTWARE; IPHONE RECOVERY MODE. It has not really progressed at all since it started that step and it has been more than 3 hours or so already. Im so scared to unhook it from the usb but i do not know what else to do. Have tried before in our MAC but would give me an error message so i tried with our windows laptop and it worked fine. But now its stuk on recovery mode.... DOES ANYONE HAVE A SUGGESTION ON WHAT ELSE COULD I POSSIBLY TRY to restore the phone???? please help!!!!

Sounds like the mess I got into when giving my little cousins and iPod Touch. They, of course, set a passcode and forgot after a few brief secondsand dissabled it. Even worse, you can't make and emergency call, plus they left it in airplane mode. I looked up how to put the iPod into restore mode. I did so on a computer it was not authorized by. Everything seemsed okay until the process evetually just stops midway every time and I have to start over. Eventually I just took a trip to the Apple store and they did it in two minutes. They said I was going to lose all the data (which would've been annoying because I got them like 60 free apps all downloaded on the slowest wifi in the world0, but suprissingly I didn't lose a thing. i even got t osee all the videos they recorded with the device for the brief time they had it. Just understand Apple makes certain tasks such as this almost impossible to accomplish at your home, forcing you to take a trip to the store. At least they are always nice about it. Good luck!
 Thank you for choosing Apple.

My iphone unable to activate after restore :

Hi
i've download 6.1 firmware from the internet then i restored my iphone by clicking shift+restore . when it's completed this massage shows up in itunes window
We’re unable to complete your activation.
This device is not registered as part of the iPhone Developer Program.If you are a member of the Program, please register your device in the iPhone Developer Program Portal.
i need help
iphone 4
6.1

You have the developer release. If you are not a developer, it's illegal to put it on the iPhone.
You need to go to that place where you download it for help.

HT1414 Unable to restore after installing 6.1 update to my iPhone 4

I have Administrator rights on my pc and not sure why i cant restore. Just gives me the error message "iphone update server could ot be contacted. you do not have permission to access the reqested resource." Please help, im about to kill this phone, pc or both.

Put iPhone in DFU mode and restore.

IPhone unable to restore

My iPhone just blanked out suddenly and I was unable to turn it on through the lock buttons and by charging. I only managed to put it in recovery mode, while the screen is blank. I know that it is in recovery mode because i plugged it into iTunes and it said that it detected an iPhone in recovery mode. When I clicked the restore button, iTunes as usual, extracted software and after a while, it said waiting for iPhone. My iPhone will then have the apple logo but the bar would not even load a single bit even after waiting for hours. Anybody knows what to do? Your help is appreciated. Thanks

bump

HT201412 Unable to Restore after Update

I was trying to update my parents iPad 2, which was long over due as it has never been updated. After the update was complete it said that it failed to restore. It is now froze..iTunes no longer recognizes the device and the devices screen shows a picture of a USB plug with an arrow pointing to the iTunes logo. This appears after being reset, powered off and plug into an outlet. Any suggestions as to what should be done? At this point I dont care what is lost, I would just like it to work again...

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

TS3694 iPhone - Unable to restore - Error code 3004

Hi... I persistently encounter an unknown error (3004) when trying to restore my iPhone. I am using Windows 7. Would any one be able to advise how I can resolve the problem. Thank you.

Did you ever use tinyumbrella to hack your phone? It may have altered your computer hosts file, blocking access to Apple servers (gs.apple.com)
"Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network."
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

File restore after system crash?

I recorded several videos on my iPhone yesterday. One was 28 minutes long (almost 3 GB) so I deleted them from my phone as soon as I copied it into iPhoto. I was viewing the videos in iPhoto when my system crashed. After rebooting, the movies were gone.
Is there any way these movies can be recovered? They've got to be on the hard drive somewhere.

Try using a data recovery product such as the ones listed here. Don't write anything else to the drive until the files are recovered or you choose not to recover them.
(118650)

IPhone unable to restore after sudden crash

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