IPhone Unlock Problems

I am having a difficult time unlocking my 5s. I recently moved from the US to the UK and had to cancel my AT&T contract. As part of the process, AT&T unlocked my 5s and my wife's 5s. I received an email confirming this shortly after finishing my conversation with AT&T. The email said 1) wait 24 hours 2) make sure there is a SIM in the phone (note: not what kind of SIM) 3) backup and restore the iPhone. I did this but am now getting a "SIM not Valid" error. I tried multiple times with my wife's 5s and the AT&T SIM. I never get the "congrats" message and only get the "SIM not Valid" error when I sway to the Vodaphone SIM. I have tried the Vodaphone SIM, but can't because iTunes and the phone essentially shut me out of a restore when that error message is present. I have even tried putting the 5s into recovery mode for the restore with the Vodaphone SIM to no avail.
I finally gave up on my wife's phone and tried my own. Instead of following the directions AT&T provided, I stuck the Vodaphone SIM (same one I have been using in my wife's) in right away and.... bam, no problems. My 5s is now full up Vodaphone. Now, back to my wife's with the other SIM. Still nothing. I have confirmed with AT&T that the phone has been unlocked (likely confirmed by the fact that my 5s is unlocked).
Anyone have any idea what is going on? Apple's directions for unlocking say to do what I did with my phone. They say to use AT&T's directions if you don't have a SIM. Any help would be greatly appreciate. I am running the latest version of iOS, Mac OS X, and iTunes on a MacBook Pro. Thanks.
Tim

That makes sense based on this error message:
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
That's what I get on iTunes. The "SIM not valid" is from the iPhone.

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Official iPhone unlocked problem - new SIM detected -

Hi
I have an original iPhone that has been officially unlocked by O2 here in the UK. This phone has been unlocked so it is now running on the Orange network.
The Issue:
Every time this iPhone is either powered off or put into airplane mode and then switched back on it doesn't remember it is unlocked. It is a real issue trying to get it to recognise the Orange SIM that is now inserted. This phone is now my work phone and the problem is that this happened when I was away from home. I switched it off during a long (and boring) meeting and could not get it working again after. Emergency calls only.
Why does this phone continually not remember that it is unlocked. This is a real issue if you don't have your computer near by and if the phone has powered down for some reason. Not only that I have to put in an O2 sim, connect to iTunes, hit sync and quickly unplug the phone, re insert the Orange SIM, re connect to iTunes "New SIM detected", hit continue, hit sync and quickly un plug the phone just to get it working. This can't be right.
What is going on and can anyone help.

No I haven't experienced this problem, but swapping SIM cards has helped some people with various issues. It may just be that you were unlucky, though 3 times seems very odd. You say that all is well now?

Iphone unlock problem

hello this erdal from istanbul turkey i get an iphone 4 from united kingom there was working with vodafone uk operator and now when i came to turkey my iphone doeant work i have simlock problem on my iphone 4 thats why i need your help about that what should i do im looking forward to get an
answer from you
thank you
have a good day

You need to contact Vodafone UK. They locked the phone. Only they can unlock it.

Australian iPhone (unlocked) Problems getting it to work in USA

I took my Australian iPhone with me on our trip to Hawaii in June '09 year. Although AT&T has a monopoly on iPhones in the 'states, this is not the case in Australia where all wireless providers offer them. Anyway, mine is unlocked from any network, and it was my understanding prior to the trip that T-Mobile could sell me a 'prepaid' SIM and also a data pack called 'Sidekick' for my iPhone while in Hawaii. Turns out not so simple...
I went to a T-Mobile store on Maui and the guy there explained that my phone probably would not work with one of their SIMs as it would need to have been unlocked in a particular way to work with T-Mobile. He put one of their SIMs in it anyway as a test and sure enough it did not work. We're coming to Alaska via Hawaii for 3.5 weeks in June 2010 and it would be handy to solve this problem for that trip, if in fact it can be solved.
I called a T-Mobile store today and the guy told me they have a prepaid option called FlexPay that would allow me to get a month's voice and data (EDGE at least) while I'm there with no contract. I asked him about my previous experience where a T-Mobile sim card would not work in my phone. The guy said something about the 'base stand' maybe being the issue. Does this make any sense? Any ideas how I can get an unlocked iPhone to work for me in the US or what the technical issue the T-Mobile rep is referring to might be?

If the phone is unlocked, it should work on T-Mobile with no problems. The phone would need a modified carrier file but I don't think that can be talked about on this forum. You can search Google for T-Mobile USA carrier file. That will get you started.
Oh, and I think the post above mine is spam. I have no clue what it is talking about.

Iphone unlocking problems

i have follow unlock instruction from AT&T:
1. Open iTunes on your Mac or PC and verify that you have Internet connectivity.
2. Ensure the original SIM card that came with this device is inserted in your iPhone.
3. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
4. Backup and restore your iPhone using iTunes. For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
5. After restoring, your iPhone will be unlocked.
Additional information on unlocking can be found athttp://support.apple.com/kb/HT5014.
but my phone not work.
please help me.
IMEI: 013965000539964

What happens when you try to use the iPhone?
What happens when you insert the new sim? From what wireless provider
in what country?
What is the complete exact wording the error message you are receiving?
You need to provide more details before someone can offer a solution.

Strange iPhone 4 factory unlock problem.

Strange problem with iPhone unlock, friend purchased iPhone 4 from another friend which was locked to O2 Ireland. After a few months of use he was having problems with the camera so he brought it back to the to the Apple store in Belfast, Northern Ireland and was given a refurbished one no problem. So now one year on he has left O2 to now find out that his replacement iPhone is locked to them. Now usually they have a policy that if you have spent so much credit on your account they will unlock your phone, but they are telling him their is no record of the phone in the system so they won't send a request of unlock to Apple. The problem seems to be because the phone was a replacement from Belfast which as part of UK has different providers than here in Ireland. So the phone originated in UK which means no record of it on O2 Ireland. Apple won't unlocked because the request hasn't come from the provider and provider won't unlock because they never had phone originally.
Has anyone had a problem like this before.
Cheers

I have the same problem, did u find a way to unlock it? If yes please share :)

Got my Iphone unlocked recently and now when inserted new sim, all the apps got wiped out, tried syncing it again from itunes but still it isnt getting installed. Can someone help?

Hi,
Recently I got my Iphone unlocked. Earlier I was using it on ATT n/w. After unlock i am using it in India with a service provider here.
The problem that I am getting is, the phone was able to pick up the network and am able to make calls and messages. Data plan is still to be activated so cant confirm on that, but all the apps that were there on my phone got wiped out on its own. Since I wasnt sure as to what happend, so I reinstalled the apps today morning. I saw the apps getting installed and then left to get ready for my office. after nearly 30 mins I saw nothing was getting syncronized so disconnected the phone and left for Office. On reaching office when I checked for my usual Apps, I could see only the apple apps and none other available there. Need to know whats the issue and how to resolve it. Please can someone help me on this?

I can not get to iPhone screen, so no way to get to Settings. That is the problem. When I connect phone to iTunes I get screen asking to insert SIN card. On the phone I'm getting Cinfigure screen asking Launguage , Country or Region, Wi-Fi, ( I can connect to my home wi-fi), and last screen "Activating your iPhone". After two minutes of waiting IM getting message: Your iPhone could not be activated because the activation server in temporary unavailable. try connecting to iTunes or try later or contat apple.com/support.
Like I mention, I went to Bell as well Rogers store and tried to insert active SIM card with no results.
Yes, my friend unlock the phone to use with Rogers but I don't know where

HT201407 Per the "Completing Authorized iPhone Unlock" instructions, I connected to iTunes to back up and restore so my iPhone can be unlocked! But after the restore my iPhone is stuck at the activation screen, it will not activate.

Received an authorized unlock code from apple/AT&T for my off-contract 3GS (8GB). Per the “Completing Authorized iPhone Unlock” instructions, I connected to iTunes to back up and restore so my iPhone can be unlocked! But after the restore my iPhone is stuck at the activation screen, it will not activate saying “Your iPhone cannot be activated because the activation server is temporarily unavailable”. I tried this again and again for countless times, no way! I have my old AT&T simcard and other carrier’s simcard. Both will not help. Please help me to activate and start using my phone.

Hello,
I got like the same problem, last days I get message to restore my iPhone, so I did it yesterday and it work very well. In the afternoon I saw that at top in the left corner show invaild sim card or so (only knew the german version). so I restore it again but now it won`t activate after I enter SIM-PIN and it accept it, it shows "No Service".
Anybody can help? My Carrier is o2 Germany.
Thanks!

IPhone unlocked by carrier, will Apple replace with an unlocked phone in the event of a warranty replacement?

Hi there.
I use an iPhone with the Canadian provider, Fido. I purchased the phone from Fido and signed up for a 3 year contract in order to recieve the phone at the reduced price. I understand that Fido performs a carrier lock on the phone when you sign up in this way so that the phone can only be used on the Fido network.
At the moment I am in the process of cancelling my contract with Fido and switching over to another provider in Canada. After doing some research, I found out that Fido offers a service where they will unlock your phone from their network when you finish your contract, for a fee. Since I am cancelling my contract and paying the early cancellation penalty, my contract will be satisfied and I will be eligible for the unlock service. My plan is to have my iPhone unlocked by Fido so that I can use the phone with my new provider.
My question is this: If I have my phone legitimately unlocked by my provider, will Apple send me an unlocked phone in the event that their is a hardware failure covered under warranty, and I need a replacement iPhone? All my previous replacement iPhones have been, to my knowledge, locked by Apple back onto my provider before they are sent to me. But, it would be awfully annoying if a replacement phone came to me locked onto an old network that I no longer use.
Any information would be greatly appreciated! Thanks.

Are you sure about this? I thought so too, but when I received my replacement iPhone 6, it was locked again.
I bought a carrier locked iPhone. Then it was replaced with another carrier iPhone. This second phone (first replacement) was then unlocked. Later the unlocked iPhone was replaced with a third phone (second replacement). To my disappointment the second iPhone replacement is locked.
The Authorized Service center said that Apple made a mistake and should unlock it remotely ASAP. Apple Support however, says that iPhones are replaced with specifications of the originally initially purchased iPhone. If the original was unlocked, they would replace it with unlocked, but if it was locked then replaced with a locked and then unlocked by carrier. The carrier should be contacted again to unlock future replacements. I know it sounds ridiculous and illogical.
If an iPhone has been unlocked (obviously by a carrier), why would you replace it with a locked iPhone and ask the customer to contact his carrier and request another unlock for the replacement iPhone? So inefficient and could be a problem if the carrier allows only one unlock per year per line like most do, or if you are no longer a customer of that carrier.
Interestingly I found the following on Apple's "Hardware Warranty". Retrieved from: https://www.apple.com/legal/warranty/products/ios-warranty-document-us.html):
"Following warranty service your Apple Product or a replacement device will be returned to you as your Apple Product was configured when originally purchased, subject to applicable updates.”
What I understand from this is that replacements will be configured exactly as the originally purchased including any updates made to it. I believe unlock is considered an update.
Apple Support argues that the second device was unlocked (updated), but the original (initial / first) device was not unlocked. Therefore, I should deal with my old carrier to unlock this one.
How insanely ridiculous is that???

When will iphone simlock problem

When will iphone simlock problem
4 32 gb iphone from the united states came to me as a gift, but I'm not working thiserror as turkey simlok simlock error when the problem will end when

It is not a problem. it is the way it should work.
ALL U.S. iphones are carrier locked and CANNOT be legally/legitimately unlocked at all.
AS wjosten says, return it if you can.

The Difference between iphone Unlock T-Mobile and iphone Unlock Free-Sim

As mentiond in the title my questions are:-
- What is the Difference between iphone Unlock T-Mobile and iphone Unlock Free-Sim?!
- Did they both work Internationally?!
- For the Unlock T-Mobile should i use their sim or i can use any sim directly?!
Thanks

Unlocked means unlocked and you can use any sim card and keep changing them and the phone will never lock if it is unlocked.
Sim free, means that the phone is sold at full price without a sim card, but the phone will lock to the first sim card that you put in it. A sim free phone will work internationally, but you will have to use a roaming plan with your phone company because the phone will be locked, so you CANNOT change it to a local sim card.
If you have an unlocked phone, you can use it internationally by inserting a local sim card and the phone should then work and you won't have to pay increased roaming charges as you would with a locked phone.
If you buy a T-Mobile phone that is unlocked, DO NOT activate it with their sim card or the phone will lock to T-Mobile and you will have to approach them to get it unlocked. Use it with another sim card straight away and it will remain unlocked.

I m trying to send a email and sms alert using php and it works fine on all systems except on Iphone,the problem is swedish charcters doesn't show on iphones used by people in sweden but works absolutely fine on iphones in india. plz help

I m trying to send a email and sms alert to people and it works fine on all systems expect on Iphone,the problem is swedish charcters doesn't show on iphones used by people in sweden but works absolutely fine on iphones in india.
the code i m using is right below,plz have a look and not into the problem as problem is a bit strange.
$headers = "MIME-Version: 1.0\n" ;
            $headers .= "Content-Type: text/plain; charset=\"UTF-8\"\n";
            $headers .= "X-Priority: 1 (Highest)\n";
            $headers .= "X-MSMail-Priority: High\n";
            $headers .= "Importance: High\n";
            // Additional headers
            $headers .= 'From: Rakesh <[email protected]>' . "\r\n";
            foreach($disemail as $email)
                $to = $email;
                $subject = $succMessage['email_subject'];
                $message = $smsText;
                mail($to,'=?UTF-8?B?'.base64_encode($subject).'?=',$message,$header);
        if (stripos($_SERVER['HTTP_USER_AGENT'], 'MSIE') !== FALSE) {
        $smsText = utf8_encode($smsText);

i have tried this new charset combination specifically for iphone and i m waiting for response from sweden alliance.....i hope this works fine as iso works great for 8-bit characters.
would like to have your thoughts though.
$headers .= "Content-Type:text/plain; charset=\"iso-8859-1\"\n format=flowed Content-Transfer-Encoding: quoted-printable";

Why does an Orange UK iPhone unlock take 30 days?

Orange UK says an iPhone unlock can take up to 30 days. AT&T can do it in 72 hours according to this article http://thenextweb.com/mobile/2012/04/08/atts-iphone-unlock-process-detailed-a-qu ick-online-chat-apple-does-the-unlocking-requires-imei-only/
Why the difference?
And why when you ask for a PAC number from Orange UK as you approach contract end don't they offer to unlock your iPhone at the same time (for which they charge £20)?

Henry Dodds wrote:
Why the difference?
It's simply Orange's policy on unlocking. Carriers can impose their own criteria/policy on unlocking.

Does the iPhone 4S problem of reducing the signal quality? ("capture of death")

Does the iPhone 4S problem of reducing the signal quality? ("capture of death")

You make no grammatical sense.

With the new IOS 7 mi iPhone has problems with the screen, I go out once stripes, and Apple told me it is the software. help when there is a new update?????

with the new IOS 7 mi iPhone has problems with the screen, I go out once stripes, and Apple told me it is the software. help when there is a new update?????

We are users here. We cannot possibly know when a new update will be available.

IPhone Unlock Problems

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