IPhone unusable after trying to update apps
Hi there
Last night I noticed my iPhone had a load of apps that needed updating - around 80 or so. I clicked on 'update all' to update them via our home WiFi. This seemed to take a while and so I left it running/updating whilst I went to bed. The phone had 100% charge when I went to bed, but when I got up it had dropped to zero and I had to put it in our docking station to get charge.
Now the phone seems to just switch between a blank screen, the apple logo, the little rotating circle of dashes that you see when you switch the phone on/off, or the opening home screen when it says 'slide to unlock'. Trying to slide that does nothing. I can see that the phone has around 60% charge now, but it's still not playing ball and not allowing me access to it, instead just switching between these different things.
Does this mean it's still updating the apps? I'm not even sure if it's getting to the stage of picking up the home WiFi (it says 'Searching' on the top bar).
I've tried holding down the home and on/off button, and I've tried connecting to my computer ("iTunes could not connect to this iPhone. An unknown error has occurred (0xE8000024).")... but have been unable to make progress.
Any suggestions?
Thanks
Paul
Hi Paul
If you have an iCloud backup then you could try restoring your phone. Since you can't connect it in the normal way, you might have to place your phone into recovery mode.
Switch your phone completely off (hold down the home and power buttons until the screen goes completely blank and release), hold down the home button on your phone, plug in your phone to the computer and keep holding the button. iTunes should inform you your iphone is in recovery mode and give you the option to restore.
This will completely wipe your phone so if you don't have an icloud backup try connecting your phone to another computer first to see if it will allow you to back up.
Good luck!
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