IPhone update caused restore

My daughter attempted the most recent update on her iPhone 5, and it has put her into recovery mode. We do not know if any recent backups exist, nor do we know how to check. Is there anyway to go back to where we started? The last thing we want to do is lose her precious data.

Once in recovery mode, it's too late and everything on iPhone is gone.
You can check computer iTunes when your last backup occurred.
iTunes > Preferences... (Windows user: Edit > Preferences...) > Devices > your backup is listed here.

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Iphone Updates Cause Restore And Loss Of Purchased Songs

Whenever i download updates for my Iphone 3g It stuffs up when installing causeing the apple screen and tells me i have to restore the phone, once i do that and go to sync the phone with itunes my songs are there except the ones i purchased from the itunes store, is there anyway i can get those songs back without having to purchase them again? Any help would be much appreciated. Thanks

Use your backup copy of your computer to put everything back.
If your backup drive/disks were stolen as well, then:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Latest iPhone update causes mail download to fail

I just doownloaded the latest iPhone update and it seems to be fine syncing one of my gmail accounts, but will not sync the main account. I've shut down and restarted several times and have also verified my data is correct but it still doesn't seem to fix it.

Did some searching - found this thread https://discussions.apple.com/thread/5677640?start=0&tstart=0 which recommended starting in safe mode, repairing disk permissions, and reinstalling the update with the offline installer, which worked.

IPhone Update forced restore - backup doesn't include apps or music!

Hi,
I updated my software today and after it had installed the software the message came up that I needed to restore my phone. A backup had been done as part of the new software install so I let it restore and then selected 'restore from previous backup', and selected the one from today. The backup from today DID NOT back up ANY of the apps I used to have on my iPhone, nor did it back up ANY of my music. I can't remember all the apps I had on my iPhone (I had about 60). What can I do?

Astarte wrote:
There's absolutely no need to be rude.
I wasn't at all rude. I merely pointed out that thr dramatic poise adopted in your previous post of 'how on earth am i supposed to xxxxxx' was not rocket science. Its simple. If I was gong to be rude I might have said something impolite about the logic in not checking your backup was correct before doing a system wipe as part of the update process but I refrained from that.
I did sync the iPhone before I updated the software,
Evidently not, otherwise you would have your purchased music in iTunes. I assume you didn't check that it was in iTunes before you embarked upon ... ? That wouldn't have been rocket science either.
and it also did a backup during the update process.
Correct, but as its after a reset/update cycle, the phone is actually empty as it hasn't got to the restore stage yet.
So it first deleted everything off the phone, reloaded the new system update, rebooted it so its now a blank 3.1.3 phone, did a backup of that so that you have a restore point, and then it would normally restore the information from iTunes and the original backup.....
The only bit that appears to fall down is that your original sync before starting the process didnt work and you proceeded without checking that your information was there.
Its great that you have a backup, as a lot of people don't bother. I only pointed that out as most people who get all antsy over losing uPhone content due to not syncing, rarely have backups either.
Take umbrage if you will, it won't solve your problem.

HT201210 I cannot update or restore my iphone 5 cause of error 3014

I cannot update or restore my iphone 5 cause of error 3014

Read the article from which the question was posted, it addresses errors and their resolutions.

Have a error code 4013. iphone 4s wont restore after update.

my iphone will not restore after update. it is stuck in recovery mode. i get error code 4013 everytime a try to restore but i cant find anything on error code 4013.

DFU mode is also good as stated above, however the instructions for DFU mode are below (please note this is not the same as recovery mode) -
Plug your device into your computer.
Turn off the device.
Hold the Home button and Power button for 10 seconds
Release the Power Button but keep holding the Home button
Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode
Make sure the device screen is blank and no logos are present, device screen should remain black.
Error 4013 is due to security software issues. Uninstall all security software completely, try again, if the issue persists I would either recommend another computer or calling AppleCare tech support at 1-800-APL-CARE (for US customers).
Note- this is even if your device worked fine prior to iOS 7 update with your security software. The change in the operating system on the device can cause compatibility issues with these other programs.
I hope this helps it worked for me!

TS3694 what causes iphone to give " iphone could not restored. An unknown error (16)" and how to resolve it?

I was trying to update iphone 4 with new iOS 7 and all of a suddent the phone is stuck in restoration mode and while trying to update with new iOS, it give an error message that reads like "iphone could not restored. An unknown error occured (16)" in itune page. I am not able to figure out what is causing it and how could it be resolve? please help with the probable options.

If you read the error messages in the support document that you linked from, you can see that error 16 can be traced to either a USB error, or a hardware error. I would try the recommendations under those sections in the support document and see if you can take care of it. Otherwise, I would make an appointment at the Genius Bar at Apple to have the hardware checked.

TS1538 the iphone cannot be restore at this time because the iphone software update could not be contacted or temperarially unavailable

the iphone cannot be restore at this time because the iphone software update server could not be contacted or temperarily unavailable....
this error has been occred

"Activation Server Temporarily Unavailable, contact Customer Care?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.

TS3694 my iphone wont get out of recovery mode? ive been having service problems " the phone would say searching for numerous hours of the day" i connected to itunes and started to update and restore the phone now it will not restore

The Iphone will not get out of recoverymode

Google is your friend.
http://support.apple.com/kb/ts3694#error3004
Network connection or download errors
Error 1479: This error occurs when trying to contact Apple for an update or restore.
Quit iTunes
Disconnect from USB and restart the iOS device.
Reconnect the device to the computer.
Launch iTunes and attempt to update or restore again.
Error 1639: Follow these steps.Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
Test restoring while connected to a known-good network.
Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).Error 3194: You may not have the latest version of iTunes installed. Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com."Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.The device couldn't be restored. An internal error occurred or Error 3200: This indicates a network-connectivity or traffic issue. If you see this error, wait an hour or more and try again.Error 9807: Verify the computer's date and time.If unresolved, open access to the following VeriSign servers:
evintl-ocsp.verisign.com
evsecure-ocsp.verisign.com
Access to these servers may be blocked by security software, content filtering software, a misconfigured router, or anti-spyware software. For iTunes for Windows, follow these steps to troubleshoot security software issues.
Error 9808 (or -9808): Follow the steps for an unknown alert message when connecting to resolve the issue. If those steps don't resolve the issue, or if the settings revert to their original values after the restart, then follow the steps to troubleshoot security software issues.
Error 9844: This is typically caused by incorrect firewall settings. Go to "Open the proper ports and allow access to Apple servers" in the "Advanced steps" section below.

Why isn't my iphone able to update or restore?

My iphone recently has been really slow. I just realized that the control bar is not working now. I tried to update to the latest version but it said "error code: (3014). It gives me the same message when I try and restore it. Please help. Thanks

Hello Noah,
Thank you for the details of the issue you are experiencing when trying to update your iPhone. I recommend the following steps when seeing error 3014:
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#3014
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT1386 I recently updated and restored my Iphone on a Mac. My music was erased, therefore, I am trying to sync all of the music from my computer into the iPhone, but it says that I need to use the original computer/itunes in order to sync, but it is the s

I recently updated and restored my Iphone on a Mac. My music was erased, therefore, I am trying to sync all of the music from my computer into the iPhone, but it says that I need to use the original computer/itunes in order to sync, but it is the same computer and iTunes account. The error reads: The iPhone, "Name" is synced with another iTunes library. Do you want to erase this iPhone and a sync with this iTunes library? If I click "Erase and Sync," will it delete my contacts, apps, etc?

The following may help: iOS: Device not recognized in iTunes for Windows

Hello guys..!! I have got my new iphone 4 2 days ago.The same day it got a problem of auto restart in every 1, to 2 minutes. I updated and restored it many times...but of no use... can any one help me how to solve this problem..!!

Hello guys..!! I have got my new iphone 4 2 days ago.The same day it got a problem of auto restart in every 1, to 2 minutes. I updated and restored it many times...but of no use... can any one help me how to solve this problem..!!

Go to Settings/General/Reset - Erase all content and settings. the connecto to iTunes and restore as a New phone. Do not restore any backup. If the problem persists you have a hardware problem. Take it to Apple for exchange.
This assumes that the phone is not hacked or jailbroken. If it is you will have to go elsewhere on the internet for help.

HT201210 i have update and restore my wife iphone to 7.0.4 and i lost all the data what to do now? all contacts and kids photos goooone , we have the same apple ID and when i tried to restore from i cloude , i restored my contacts not her???!!!!!

i have update and restore my wife iphone to 7.0.4 and i lost all the data what to do now? all contacts and kids photos goooone , we have the same apple ID and when i tried to restore from i cloude , i restored my contacts not her???!!!!!

Looks like you restored your backup file to her phone. If you didn't back up your wife's phone first, then the data is gone, sorry.

After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?

After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?

Change here:
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
You must have a verified billing address & be located in the country whose store you are trying to use.

HT201263 After Ios7 update it asked me to restore iphone . But restore is not working

After IOS7 update, Extract software did not recognize device properly . Now iTunes asked me to restore iphone . I tried restoring.
Its giving me an error saying Phone not recognized [Error code : 2000] http://www.apple.com/support/iphone/updaterestore/?error=20000
Kindly help pls ..

Hey kartbeat2001,
Thanks for the question. The following article provides relevant information in regards to Error 2000:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you're using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that doesn't resolve the issue, try the USB issue-resolution steps listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
Thanks,
Matt M.

IPhone update caused restore

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