IPhone update failed and is no longer seen by iTunes, what next?

I applied the latest update to my phone and it failed.
iTunes suggested that I restore the device.
The restore operation failed as well.
Now my iPhone is no longer detected iTunes.
It does not appear as a removeable drive or camera to Windows.
Online troubleshooting failed to help.
The only reaction that I observed is that Windows informes me that I had connected a high speed device to a slow (USB 1.0) port and suggested connecting it to another port.
Next I am going to take it to the AT&T store where I got it and see if they can help.

You may have already done this, but check out this kb..it discusses "recovery mode"
http://support.apple.com/kb/HT1808
if that doesn't work, you can check out this article on dfu  mode, that would be the next step.
http://thebigboss.org/guides-iphone-ipod-ipad/dfu-mode
BTW my experience with customer service at Apple Store has been outstanding.  If you have one in your area you could try there

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