IPhone update failure

I can't get the latest update (ios 5.1) for my Iphone 4
It says - "Contacting iphoneprogramupdateserver" and that's all, nothing happens.
I have updated itunes, reset the iphone, synced it, but no change, what to do????
Best regards /Peter

Peter,
I have the same problem. With the addition that the contact effort times out with the error message "There was a problem while fetching software for the iPhone unit "XXX". Could not establish a network connection."
I never had any problems with updating my iPhone before and I have been doing it regularly since mid 2008...
The error message is actually in Swedish although I have tried to translate it above. The exact wording is: "Problem uppstod vid hämtningen av programvara för iPhone-enheten "XXX". Det gick inte att upprätta en nätverksanslutning."
Are you perhaps in Sweden too, Peter?
(The above relates to my efforts to update my iPhone 4 from iOS version 5.0.1 to the latest version, i.e. 5.1. Through iTunes with a cord. I have also tried to do the update wirelessly from iCloud but it only gives me a similar error message: "Software update failed. An error occured when fetching "iOS 5.1"" or actually in Swedish: "Programuppdatering misslyckades. Ett fel inträffade vid hämtning av "iOS 5.1".")

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