Iphone update not successful and restore does not work

I tried to install the latest iphone update and received a message that it was unsuccessful and I had to restore my iphone. Now, restore is unsuccessful. My phone displays an image of a cable disconnected from itunes and CD. What next? I'm dead in the water.

I had the same "unknown error 2001" every time I tried to restore the iPhone. It would detect the unit immediately in "recovery mode" but fail to restore with that error.
Then I tried this:
"+Before the iPhone is detected, but whilst connected to the computer, press on the home button and keep it pressed down until a message appears to say that a phone has been detected in recovery mode, then follow the steps indicated. It may take about 30 seconds, so don't let go."+
As suggested above (thanks, you are a savior) and it worked. I also charged the unit from the AC (not usb) for a while and restarted the PC before trying the above mentioned method. Also, I connected directly to the USB port with the cable, avoiding the "hub" thingy that comes with the phone.
Thanks! and hope that helps...

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IPhone updated, backed up, and restored but everything is GONE!!!!! HELP!

Hi, I recently updated an iphone, I got a little box asking if I wanted to back up and restore (it would restore all media, contants, and everything) but it took forever, and when it was finally done, everything was gone!!! I read some forums on the interenet and they were all saying to right click and press restore from backup but my most recent backup is not listed! I am for sure it backed up because I sat there for hours and stared at it backing up! I need help and greatly appreciate it if someone could please please help. Thank you !

<http://www.metro.co.uk/tech/848098-apple-iphone-update-no-content-bug-how-to-fi x-it>

TS3694 I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

I recently tried updating my iPad and while doing this, my internet connection faulted. since then my PC does not recognise my i Pad when connected through USB. Can anyone help please???

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My iphone 6plus not working not charge but when i run it the first time working half an hour when you attempt to run it again light up thr screen and showws the apple logo and after the pice screen illuminates red and does not work what do i do now

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Hello Nadersalah,
It seems you're experiencing multiple issue with your iPhone. Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
iPhone Repair and Service - Apple Support
Thank you for contributing to Apple Support Communities.
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I have just bought a iphone 4s of someone and it does not seem to have siri can anyone help me

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If you are using English as your language, then Siri should be available.
Have you registered your iPhone with Apple? If not, please do to confirm that you in FACT have an iPhone 4S.
You can do so here:
https://register.apple.com/cgi-bin/WebObjects/GlobaliReg.woa
Or check your device without registering it here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

HT4623 I have an Iphone 4s factory unlocked. I got At&t again and after updating to iOS 6.0 my iphone its not working propertly.

I have an Iphone 4s factory unlocked. I got At&t again and after updating to iOS 6.0 my iphone its not working propertly. I dont have the carriers option nor Im able to face time using cellular data. Any suggestions!?

Do you have an AT&T carrier file number showing? The only time you can use Facetime on AT&T cellular is if you are using one of their Shared Data plans. While they have not locked your phone, it appears their carrier file is in control of your device when you have the AT&T SIM card in there.

With iTunes 10 and iOS 5 synchronizing my iPhone (3GS) via USA and Wifi does not stop in the last step. Runs for hours. iPad Synchronization is fine. Any ideas to solve it?

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This sounds like a problem you should take up with Apple Customer Support.
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Mac Book Software Update not working, iTune will not update because of that, iPhone 4 won't connect to iTunes because iTunes is not updated. Mac v.10.5.8, iTunes v.10.5.2, iPhone4 iOS 6

Mac Book Software Update not working (Software Update does not have any new software for your computer at this time), my current MacBook version is 10.5.8.
As a result I can't update iTunes, version 10.5.2 (This software requiers Mac OS X version 10.6.8 or later)
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Thank you
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Welcome to Apple Support Communities
Snow Leopard is a paid upgrade. http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard. Then, make a backup, insert the DVD and upgrade. When it finishes, open  > Software Update

After updating my iphone 6 to ios 8.0.2, the iphone is not working at all!!

after updating my iphone 6 to ios 8.0.2, the iphone is not working at all!! the apple logo shows up for a few seconds. then the screen goes red !! after it restarts and it do the same!! please help.

Well, just for future reference, any time you do an iOS upgrade, it is a good idea to back up your device just prior to doing the download. You can back it up to iCloud or to iTunes. Personally, I prefer to back it up to iTunes, and then to do the download via iTunes as well. Doing a Wifi download can, by the very nature of the OTA environment, run into more issues than a hard-wired one via iTunes.
If it is just a version release (like 8.0.1, or 8.0.2), then I might download it via Wifi, since the content is not likely to be very large. But for any major new release (7 to 8, etc.) it is always a good idea to do it via the USB cable rather than OTA.
I would also suggest that you set up your device to do automatic iCloud backups. Whenever it is turned on (i.e., not manually powered off - it can be "asleep"), plugged into a power source, and connected to Wifi, it will do an automatic backup every 24 hours. Mine usually backs up at night.
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Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
Sorry you lost your stuff. Hope then next update goes better for you!
Best of luck,
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Same issue Network Discovery not working and Windows Update not working

I've read the threads.
This is a Vista Ultimate upgrade. My OOOOH My I have clocked 8 hours
Everything was working before. I tried all of the recommended services turning on restarting.
Also, ran into the problem of my memory being eaten. Suspected cause hibernate mode, which I had to disable. Scott Hasselman blog recommended the fix which is a cheap work around that limits machines functionality!!
I'm and IT Engineer specializing in MS product lines since Windows 1.0. MFC foundation classes etc.. What is the real problem ?
I don't have the NetBIOS over tcp/ip in my services?
I figure that the cost of my time and other individuals pays for the OS four times over. Give me a Microsoft developer subscription or something to make me happy. This is my development machine and I'm loosing time and money.
FYI, Just upgraded my second machine to Windows 8.1 OMG !!2 Hours to upgrade after the download. I loose my configuration settings. I required to have a Windows Live whatever account!!! This is not the way to compete and keep customers.
Windows XP has been by far the best deployment experience. I need a Knowledge base that gives solutions , not a troubleshooting scenario that does or does not work!!
Please , don't tell me to go and by a OEM Surface I cannot recommend this to my clients.
Thank You

Hi,
If it worked previously, a quick solution is to run System Restore and get back to the previous status when the issue didn’t occur.
What is System Restore?
http://windows.microsoft.com/en-us/windows7/What-is-System-Restore
When you turn on network discovery, do you get any error prompt?
Please check if you have any error message about network discovery in event viewer.
Open Event Viewer
http://windows.microsoft.com/en-US/windows7/Open-Event-Viewer
What information appears in event logs (Event Viewer)?
http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer
Please use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the Error logs to a public folder and share the URLs with us.
Also, please temporarily turn off your firewall and all the security programs for a test.
As far as I know, Network discovery requires that the DNS Client, DNS Client, Network Connections, Network Location Awareness, Remote Procedure Call (RPC), Function Discovery
Resource Publication, TCP/IP Netbios helper, SSDP Discovery, and UPnP Device Host services are started and set to automatic.
You should check again if you have started all these services.
Regarding the update issue, I suggest you try the following suggestions.
1. Temporarily disable firewall and antivirus program to test the issue.
2. Open the Windows Update troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter
3. Reset Windows Update components
http://support.microsoft.com/kb/971058
You may follow the steps from the link below to fix the issue.
Windows Update Not Working.
http://support.microsoft.com/kb/555989
You may also see the common Windows Updates troubleshooting guide.
Fix Microsoft Windows Update Issues
http://support.microsoft.com/kb/906602
Hope it helps.
Regards,
Blair Deng
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

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Iphone update not successful and restore does not work

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