IPHONE USERS WI-FI CELLULAR DATA CONFUSION SOLVED

I am a current Iphone 4s (ios7 updated) holder and over the past several months I kept receiving a message stating I was coming close to using up all of my data for the month. I was on a family plan and this was a issue with other family members as well. This didn't make sense to me because I would normally be using a wi-fi connection network, which I assumed would take any ( web searching, emails, apps, Facetime etc.) and run its course through the wireless network and NOT my data plan. I was wrong. If you are receiving the same notifications PAY CLOSE ATTENTION. Your iphone will continue to use cellular data as long as it is switched on! Even though you are connected to wi-fi it's still using cellular data. In order to STOP your phone from doing this go to settings than toggle the cellular icon to OFF. You can customize in this setting menu as well, which apps you want your phone to use cellular data when not joined to a wi-fi network.This does not influence calls and/or text message usage for people with UNLIMITED in these categories. In fact even if you do not have unlimited it should not effect this either. Remember that if you are NOT connected to wi-fi and your cellular data is toggled OFF you will NOT be able to use the phones applications. But if you are connected to wi-fi toggle your cellular data off and your phone will no longer be charging you for data usage. Wi-Fi is more efficient, I believe than using cellular data, the phones applications work faster. Hope this helps
Broski Bro Nation

I have this same exact problem since updating to iOS 8.1.1 on my iPhone 6.  Prior to 8.1.1, it was not an issue.  My phone is with Verizon.
When the problem occurs, I can't use e-mail, Facebook, Twitter, or Safari.  Every app which I try to use presents me with a spinning round starburst thing next to my Wifi or where it shows "LTE".
I've tried turning off Wifi (although other devices such as an iPad can work on my Wifi when the problem occurs), so I know that the problem is not with my local Wifi.  When I turn off the Wifi, LTE is shown and my reception is pretty good (about 3 dots showing for reception) and I still can't do anything that uses the internet with any of the apps, which kind of defeats the purpose of having a smartphone. 
I've also tried putting the phone in airplane mode and also verified that mobile data is turned on.
The only fix I've found is the one which you already found, which is powering off the phone, then powering it back on, then things work normally on both the mobile data network and Wifi.
The one thing I haven't tried is making a call when it's in this state...guessing that works, but I'll have to wait another 1-3 days for the problem to occur again.  Prior with the 8.1 iOS update, I never had to shut the phone off and didn't have this issue occur, so I would guess that it's some sort of bug introduced with 8.1.1.
If anyone else has any suggestions on how to remedy this problem, please let us know!

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          4. If this is in fact a real issue belonging in part to the iPhone 5, we need to escalate Apple’s attention to it.
    Thanks in advance for your help and feedback.

    Thank you fellow users and experts for your feedback and updates. Sorry about the large font on the original post... accidental via cut and paste.
    I have escalated the issue with both Apple and AT&T.  I actually got senior level troubleshooters from both Apple and AT&T on the phone at the same time... rare moment. Here are the key points of the update:
         1. AT&T did NOT confirm the earlier statement by another AT&T Technical Support Agent that this was an emerging nationwide issue about iPhone 5 and LTE losing data connection and not reconnecting at a lower level or re-connecting to LTE once the signal came back. So that earlier statement was not accurate as suspected by all of us. The senior tech at AT&T said he has seen this issue sporadically over the last month or so, but only with about 3-4 customers.  He said it seems to be location or phone dependent (some phones not all phones).
         2. The Apple Tech was satisfied that all that could be done to eliminate my issues possibly relating to my instance of software / iOS had been accomplished except erasing my iPhone and restoring as a new phone (I have avoided this inconvenience with the argument that other family/clients with the iPhone 5 have had the same problem).
         3. AT&T went so far as to examine which towers I had been connecting to over the last week and looked at other technical data that could possibly explain the issue. I now know I have 3 towers that provide LTE within 4 miles of my home/office, one within a half mile.  But so far there is nothing to explain or even properly identify the issue.  AT&T offered me to take my phone to an AT&T store, try to force replicate the problem there, if so, the store would put my SIM card in a brand new iPhone 5 (just to test) and try tor replicate the problem again. If replicated on a new phone, there is a deeper issue; if resolved on a new phone, the answer is obvious. I have not taken the time to do this yet.
         4. On Friday, Jan 4, 2013 while talking and between the tech support calls (on a different phone), I was able to re-create the problem 2 separate times in my home/office by forcing my iPhone to weaken its connection to service (burying it under electronic gear) and then waiting a few minutes, then trying to browse the Internet--no data service unless I manually reset the connection.  I am only able to cause the issue to occur if there is at least 15 min of idle time after a weak signal condition AND only if I don’t completely lose a connection to cellular voice service. It seems that if you go down to NO SERVICE the phone will do new a search and keep searching until reconnects to LTE or other signals correctly, but a weak connection seems to be strong enough for voice service but can sometimes cause the LTE data service to stop without reconnecting to LTE, 4G or 3G unless I manually intervene. It also seems that idle time with a weak connection is also necessary to re-create the problem manually.  Since Friday, I have not been able to re-create the problem. This has been an intermittent problem, so who knows.
    FYI, I have never had this problem with my new iPad (also on AT&T LTE) that has been with me when the iPhone fails to have data service, but my iPad is never in my pocket or other places with perhaps less signal.
    Again, if you are connected to Wi-Fi on your iPhone 5 most of the time, you may never notice this issue if you are even having it.
    So far no progress on the real issue or resolution, but both Apple and AT&T have put forth very admirable effort.
    If you or others you know are having this issue, please take the time to post a reply to this issue. Thank you.

  • How do I get my iPhone to stop turning on cellular data for apps on its own?

    I have tried resetting on the iphone and resetting all settings. Nothing seems to be working. So far the only improvement is that my iphone stopped turning on cellular data for other apps but now, interestingly, it's turning on cellular data for all apple designed apps,e.g. Pages, App Store, Itunes Store, Facetime, Contacts, Calendar, Mail etc. Everytime I try to turn them off, it doesn't work. Please Help!!
    P.S. My phone is running ios7.

    Follow these directions, but pay attention to comment 1 regarding drafts. Best instructions I've seen on how to set gmail up as IMAP.
    http://complexdiagrams.com/2009/01/19/imap-for-gmail-mailapp-iphone/

  • HT1688 I have an Iphone 3gs. When I go to Settings, then General, then Cellular, only Cellular Data and Enable 3G appear. There is no "Roaming"option to turn on or off. When I first started using the phone there was and I turned it off. What can I do?

    I have an I phone 3gs. When I go to Settings, then General, then Cellular, only Cellular Data and Enable 3G appear. There is no Roaming"" option to turn on or off. When I first started using the phone it was there, and  I turned it off. Why is it no longer there? What can I do to get it back? I am being charged roaming charges!!

    My iphone 4s has the Cellular Data and Data Roaming but does NOT have the option of ROAMING Voice&Data.  Do you know how to enable it?

  • Why do i have to restart my iphone 4 to connect to cellular data network after moving out of wifi range?

    Whenever I move out of a wifi zone, I expect my iphone to connect to cellular data automatically. But this doesn't happen. I have tried turning flight mode on/off and also tried turning cellular data on / off couple of times, but nothing works.
    I only get the cellular data connection back after I restart my iphone.
    I started having this problem after upgrading to iOS7.
    Any idea how to fix this?

    Hi beingkejo,
    Thanks for visiting Apple Support Communities.
    Toggling Airplane mode and cellular data are good troubleshooting steps. If your iPhone still does not connect to cellular data automatically when Wi-Fi disconnects, I recommend the additional steps in this article:
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/ts3780
    All the best,
    Jeremy

  • What are mapping services and why they use so much cellular data?

    I previously had an iphone 5 and my monthly cellular data consumption was about 250MB.
    I recently switched to an iphone 5S and the cellular data usage is about 250MB per week!
    I try to monitor and reduce the usage but the mapping services in system services is always very high!
    What is this? Can I reduce it?

    Mapping Services ( story ) :
    In April 2011, iPhone and iPad users were surprised to discover that, not only was their device keeping track of where they’d been, it also was storing very detailed location information in a plain-text file on the phone.  The data was derived by the cell towers and Wi-Fi hotspots the devices encountered, and was added anonymously to a crowdsourced database.
    Apple later said the devices were keeping more information than intended due to a bug, and issued a patch that reduced the amount of data. But, because it was used to improve and speed up location services, the practice continued.
    And now, in iOS 7, Apple has added a tool that lets you see what your iPhone knows about where you go.
    If you’ve got an iPhone 4S or later running iOS 7, follow these steps:
    1. Go to Settings, then Privacy > Location Services.
    2. Scroll to the bottom of the list of apps that use Location Services (and feel free to marvel at how many apps do!). Tap System Services.
    3. Tap on Frequent Locations, then scroll down and look at History. You’ll see at least one city there, more if you travel.
    4. Tap a city. You’ll see a list of locations you’ve visited in the city.
    5. Tap a location. You’ll see a list of the dates and times you visited that location.
    Why in the world would Apple collect this kind of detail about your movements? It does so to enable features like Next Destination, found in the Notification Center, which is the screen you see when you swipe down from the top of the iOS display. Next Destination looks at your travel patterns and offers information about how long it will take to get to the next place you typically visit during the day.
    If having all this location data collected by your iPhone makes you nervous, you can turn it off at Settings > Privacy > Location Services > System Services > Frequent Locations. Note that it is turned on by default, so if you don’t want your phone logging your whereabouts, you’ll need to turn it off.
    The Next Destination feature is similar to one found in Google Now, which uses location and your habits to offer up useful information without your asking for it. Google Now is found in the Google Search app on both Android and iOS. On Android, you can add a Google Now widget to your home screen to make the feature more accessible.
    In fact, Google collects similar information about you – and in greater detail -  if you use its location-based products. Google stores your location data on the Internet, and you can see it on any Web browser.
    Make sure you’re logged into your Google account – say, through Gmail – and then go to google.com/locationhistory. You’ll see a map showing location visits for today, but click the Dashboard link at the top of the page and you’ll see this:
    To turn this off, click the gear icon in the upper right corner of the Location History page and choose History Settings. Then, click Disable and Save. There’s also a History Management link that lets you delete history items that have already been collected.
    Location services are really an integral part of a ton of iOS apps, using the internal GPS system to add Instagram photos to a map, checkin with FourSquare or Facebook, or let your friends know where you are with one of many “on my way” apps, like Glympse or Twist.
    If you’re battery is dying, however, the location services are the first thing you should turn off, as they suck up a lot of your iPhone, iPad, or iPod touch’s power needs, what with their background data sending and receiving and such.
    Here’s how to turn them off.
    Tap your Settings app to launch it, and then tap on Privacy. You’ll be able to turn the toggles OFF for any specific app that has privileges to access your GPS location by scrolling through the list and tapping them all. I do this on a fairly regular basis for both privacy and battery savings. I figure that with less apps accessing my location, the less battery power in total is being used for that function.
    If you want to turn off Location Services completely, then simply tap the main toggle at the top to OFF, and you’ll stop using them. This will keep your apps that need it, like Maps or Compass, from knowing where you are, but the battery will thank you.
    Follow the above steps to turn off Location Services :

  • Verizon iPhone 5 Update Fixes Cellular Use on WiFi Bug

    If you have been seeing higher cellular data usage while you are on WiFi, good news, Verizon has fixed this bug.  All you need to do is update your Carrier Settings to 13.1 and the bug is fixed.
    For directions on how to update your Carrier Settings, see:
    Verizon iPhone 5 Update Fixes Cellular Data Use on WiFi Bug - EVDOinfo.com
    Be interesting to see if this fixes the issues for all those having the problem

    I have the exact same problem!
    I'm using the iPhone 5 now under Carrier M1 Singapore 13.0 and I have noted that over a period of 2 weeks, my cellular data usage has been about 2.7GB on an average. Since I know my bill has been capped at 3GB, I have since switched off my cellular data.
    However, when I switched it on for a few days after using it for awhile, my cellular usage jumped by 1.2GB in just 1 day! And I used it as I would on an average day (like during an average day in the 2 weeks)!
    I understand that there have been reports of a bug that have caused this problem in the US.
    http://www.technobuffalo.com/companies/apple/iphone/verizon-iphone-5-cellular-fi x/
    http://www.iphonehacks.com/2012/10/iphone-5-cellular-data-usage-over-wifi-bug-on -other-carriers.html
    But I'm hoping that there's a solution for those living in Singapore? Do I seek the help from my carrier as well? But if it's a problem with the phone, then my carrier definitely would not help, right?

  • Settings button (action) is on the left had side of the Cellular Data is Turned Off notification message put up while the OK button is present on the right hand side of the notification

    The defualt notification message put up when launching iTunes on iPhone devices show that Cellular Data is Turned Off message is put up with Settings and OK button.
    This seems to be inconsistent with the default 'Cancel' and 'Action' buttons in other notification messages from Apple.
    Is it fine to consider the OK button first (left) and Settings(right) button next in the Cellular Data is Turned Off error message in the apps so that it is in line with the apple guidelines??
    Please help with this.
    Thanks you so much.

    Try the basics from the manual.  Restart, reset, restore.

  • "Could not activate cellular data network" message after ISO 4.1 update

    I updated my iPhone yesterday just like millions of other people, but since the update was completed, I haven't been able to use the data network. Wi-Fi works without any problems, but when I've been out of the house yesterday and today, I haven't been able to establish any connection to the data network and have received the "Could not activate cellular data network" message each time. Is anyone else having this issue too? So much for a flawless update.

    Hi,
    This happens to me everytime I do a f/w update but for me its for a simple reason and is easy to fix.
    I am using a non iPhone Contract SIM in my iPhone and as such is does not like the default iPhone contract APNs for cellular data, hence the message. These reset when you do a f/w upgrade.
    I have to go into Settings/General/Network/Cellular Data Network and set the APNs (for data and MMS) to ones given to me by my provider, in this case O2 UK for a non iPhone SIM/Contract - all is then well.
    Perhaps you are in a similar situation ?? It shuold be easy to resolve by checking the APNs for your SIM against the ones in the iPhone itself. I found mine by Googling for iPhone O2 APNs. In fact in the end O2 published the setup on their website.
    Hope this helps.
    Radar.

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