IPhone V will not sync.  The sync button in itunes is greyed out.

Have synced many time without problems but now the iPhone shows up in Devices, but the sync button is greyed out.  If I make a change to any of the parameters for syncing the "Apply" button shows up normally and I can click "Apply" but then the synch button immediately appears butis greyed out.

Hi Fbrown,
Do you have a firewall turned on? If so, try turning it off to see if it resolves your issue.
Cheers,
GB

Similar Messages

  • HT1386 My iPhone 4S will not complete the sync process with iTunes. The sync process will not complete Step 3 of 6 (Preparing to Sync).

    My iPhone 4S will not complete the sync process with iTunes. It hangs up on Step 3 of 6 (preparing to sync). Prior to trying to sync the iPhone I updated iTunes. Any suggestions?

    I've already tried unplugging the iPhone and restarting my computer - twice.

  • IPhone music will not respond to Play button after being paused. The same music is on my iPad and MacBook Pro without problems. Any suggestions about cause and solution.

    iPhone music will not respond to Play button after being paused.
    The same music is on my iPad and MacBook Pro without problems. Any suggestions about cause and solution.

    Do a
    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

  • HT4913 My IPhone 5 will not recognize that I have an Itunes Match account.  When I try to turn the Itunes Match button on in settings I get a mesage saying I am not subscribed to ITunes Match.  This does not happen with my Ipad.  Any Ideas what to do?

    My IPhone 5 will not recognize that I have an Itunes Match account.  When I try to turn the Itunes Match button on in settings I get a mesage saying I am not subscribed to ITunes Match.  This does not happen with my Ipad.  Any Ideas what to do?

    SharmFarm wrote:
    Good ev Ning Mario49    firstly I would like to say a great thank you for your attention to trying to help me,,,,,    i have looked at the links and will try everything stated first thing…
    Hi Mario,,,,
    I tried everything in your reply,,, thank you again,, I had done that once before and all was working great,,
    I have just now tried the Reinstall via iTunes, about 20 into the download, the iTunes logo on the phone disappeared, and the Apple Logo appeared again,,, I waited until the iTunes stated that the download had finished, and the install was in progress,,,
    Nothing happened, still the Apple Logo was visual on the screen, iTunes never recognised the phone which it was on my iTunes account previously,,,
    Still just a bunch of lines, maybe 5 or 6 so small writing,, I personally can not read what it is telling me, someone said it reads, incorrect shutdown,,,????????
    Please advise,???
    I am now at a loss,,, I really became excited when I saw the iTunes icon after putting the phone into restore,,,???
    Thank you again
    D

  • HT1296 I am trying to sync contacts from my iPhone to Mac.  When I plug in my iPhone, I do not get the Info tab in iTunes (as mentioned in how to sync on this website).  How can I get the info tab to appear?

    I am trying to sync contacts from my iPhone to Mac.  When I plug in my iPhone, I do not get the Info tab in iTunes (as mentioned in how to sync on this website).  How can I get the info tab to appear?

    Since the release of Mavericks (OS X 10.9) syncing contacts and calendars with a Mac via iTunes is no longer supported. The currently supported method is via iCloud. Setup instructions: http://www.apple.com/icloud/setup/

  • I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. HELP!!

    I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. All I want to do is put my music from itunes on my computer to my new phone. HELP please!!

    i called apple and they are sending me snow leopard so i should, *fingers crossed, be able to run the newer version of itunes. we'll find out for sure in a few days when it arrives

  • My iphone 4 does not ring - the mute button is off - can hear calls coming in but not on the speaker - no music or ringtones

    My iphone 4 does not ring - the mute button is off - can hear calls coming in only by vibrate - cannot talk using speaker - no music not ringtones  - It is not the mute button!

    Sorry this took so long... This sounds hokey, but there is a sensor inside the headset jack on the iPhone that is sticking.
    First; unplug the headset and try.  Then, if does not ring still - do a reset with the headset out.  Reset = hold the Home button and the sleep bottom on top at the same time until you see the Apple (ignore the slide to power off).
    If this does not wor - here comes the hokey part... and you can take it by an Apple store at this point; anyway, use a tooth pick (wooden) and twigged it around in the jack on the gentle side.
    Only try that last "hokey" part because it could be hardware in there sticking.
    After that - have you called Apple Care?... It is a repair issue.
    Good luck

  • HT1400 I purchased a new chip but my iPhone 4S will not recognize the new chip so what do I need to do?

    I purchased a new chip but my iPhone 4S will not recognize the new chip so what do I need to do?

    okay from reading posts it seems if I transfer my backed up info from my old comp to the new one and erase my dad's phone's back up i could reset my phone and it would transfer all my old data back onto the phone, be linked to the new computer and i could proceed.  Where do i find the backed up info from my phone?

  • My iphone 4s will not show the lightning bolt on the battery icon while plugged in

    My iphone 4s will not show the lightning bolt icon while plugged into either the wall or the computer. It shows between 1% and 4% charge. I have reset, and done a factory reset, and this has not fixed the issue. My computer will not recognize the device. While off, the iphone shows that it recognizes that it is plugged in, but i cant tell if its charging because the lightning bolt will not show. Please help.

    Try the troubleshooting in one of these support documents:
    For a Windows PC try this http://support.apple.com/kb/TS1538
    For a Mac try this http://support.apple.com/kb/TS1591

  • IPhone 4s will not complete the recent download of iOS.702

    My iPhone 4s will not complete the most recent download of the iOS 7 too. It accomplishes about 20% and freezes. I have tried resetting several times. Same result. The phone is for all intents and purposes locked up on the download screen. Has anyone else had this problem.? And how was it solved? An online search shows nothing regarding this problem.

    I've already tried unplugging the iPhone and restarting my computer - twice.

  • My ipod nano4th gen will not download the purchased songs in itunes v11.  Just upgraded to mac 10.6.8-won't synch new songs since this upgrade.  The ipod is seen in the itunes as the devise, and the nano screens says synching when plugged into the macmini

    my ipod nano4th gen will not download the purchased songs in itunes v11.  Just upgraded to mac 10.6.8-won't synch new songs since this upgrade.  The ipod is seen in the itunes as the devise, and the nano screens says synching when plugged into the macmini usb port, but the itunes window does not say it is synching like it has before so whats the culprit? Techno virgin in distress! 
    PS - I added an iphone5 which is whay these upgrades happened so this synching to the ipod error is since the iphone began synching.

    I just learn in some post that the most common lapses in syncing is not checking if "sync music" in music section of the ipod is ticked. So double check if it is. Cheers!

  • I had Copernic Desktop Search installed with an add in to Firefox. On removing CDTS it has left the add-in and the remove button is inactive ie greyed out and I can not delkete it or see the folder in the extentions. Help appreciated to get rid of it.

    I had Copernic Desktop Search installed with an add in to Firefox. On removing CDTS it has left the add-in and the remove button is inactive ie greyed out and I can not delkete it or see the folder in the extensions. Help appreciated to get rid of it.

    uninstalled firefox ....deleted all files still remaining under mozilla firefox directory in program files ... to avoid having to reprogram all my settings, reisntall all addons as well .. I did not remove anything from mozilla firefox that is stored in either appdata or under the windows users directory (if any)
    ... the as suggested reinstalled the latest version of the firefox browser using the link you provided in the email ..; tested and several issues still remain present and unresolved ....
    so please this is urgent or I will have to jump browsers and start using chrome .. because we work 14 hours a day 6 (sometimes 7) days a week, to get ready for the launch of our newest venture and we cannot lose that much days on browser related issues ... so please instead of putting me through week long step process .. of do this .. do that .. can you please actually look into the issue from your end .. I use firefox for so many, many years thta I deserve this kind of support .. thnx Robert

  • My computer will not let the new version of iTunes operate - what should I do next?

    my computer will not let the new version of iTunes operate - what should I do?

    See Troubleshooting issues with iTunes for Windows updates for general advice. What error message if any is generated?
    tt2

  • New iPhone 5 will not connect to sync

    I have a new iPhone 5 I got a couple days ago and it will not connect to sync in my car. I have a Ford Fusion 2012, and I had a 3GS that I used with it, and it worked perfectly for the few months I've had the car. I've tried everything with my iPhone 5 but it will not connect. It doesn't even ask me to put in the PIN. Sync shows the PIN and then I click on sync on my phone and it just sits there for a minute until eventually it says to make sure sync is on, in range and ready to pair. Any suggestions?

    Read this it might help you http://www.apple.com/au/support/iphone/assistant/wifi/

  • My iPhone 5c will not charge or sync with devices such as laptop

    My new iPhone 5c will not sync with my laptop, an error  telling me to "unplug the device using too much power to re-enable USB devices", showes up.  It will also not charge directly from the charger in the home.  It goes back and forth binging at me, but will not charge.  I have used different lightening cables with no luck either.  Anyone have a suggestion?
    Bill

    Hi there mtbbill,
    You may find the troubleshooting steps in the article below helpful.
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Resolving issues
    If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
    Inspect the connector at the bottom of the phone:
    Make sure that there are no bent pins in the connector.
    Make sure that the connector is free from debris.
    If there are bent pins or debris, please contact Apple Support.
    Otherwise, continue troubleshooting.
    Make sure that the outlet you're using works.
    Make sure that the Apple USB cable and Apple USB power adapter work.
    Plug the device in to power and let it charge until your device turns on. This could take between 10 and 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
    If the device still exhibits an issue, try turning your device off and then on again while connected to power.
    If the issue persists, please contact Apple Support.
    -Griff W. 

Maybe you are looking for