IPhone wake up button not responsive

The wake up button on my new iPhone 5 seems have the problem.. I can't do anything when I press on the left side of the button and it takes 3 or 4 time to be responsive.. Is this a normal matter or I need to go for warranty.. Urgent and help please!!

Sounds like it is faulty. You have a full 1 year Warranty so you can take or send it to Apple now, or wait to see if it gets better.

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I purchased I phone 5 from USA covered under Apple care . I'm in India now. Wake/sleep button not working. Apple care here have refused to replace or repair it though it is still under international warranty. Feeling harassed. Can some one help.

I purchased I phone 5 from USA covered under Apple care . I'm in India now. Wake/sleep button not working. Apple care here have refused to replace or repair it though it is still under international warranty. Feeling harassed. Can some one help.

Is there an "APPLE STORE" in India or you just went in a reseller store?
There is a replacement program for sleep/wake button for free. Just look for an Apple Store and make a reservation at Genius Bar.
I have an iPhone 5, bought in Dubai U.A.E.
It is a US model (model A1428) which is different of the model use here in Italy/Europe
My serial number is qualified for battery replacement program.
I thought the Apple Store wouldn't repair my phone because I bought it from another country , a different model and it is already out of warranty.
The Apple store's staff just checked if my iPhone's serial number is eligible for the program and he replaced the battery for free today.

Home button not response ;(

Now, I can't change to other app because home button not response, how do I do?
I bring my iPad to i-studio (Chiang Mai,Thailand) but officer refused he said" I can't help due to u didn't buy it at my shop" I think the warrant's worldwide so I hope i-studio can help although I bought iPad only 2 month.

- Can you reset the iPad:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Can you restore the iPad from backup by connecting the iPad to the computer and restoring it via iTunes?
- Next would be to restore to factory defaults/new iPad.
If above is unsuccessful, the I would all/contact AppleCare. Click on the Contact Us link at the bottom right of the page. I am uncertain if iStudio will handle it since I am uncertain of he arrangement Apple has in your country. AppleCare should answer all you questions.

IPhone 4 middle button not working

Having problems with the iPhone 4 middle button not working anyone else with the same problem ?
Thanks

i have the same problem. since you're software is already iOS 5.1 go to settings>general> accessibility>the settings after triple click home, i forgot what is it called but that would help.

Iphone 4 Home button not working after upgrade to OS 4.3.5

Iphone 4 Home button not working after upgrade to OS 4.3.5.Please help!!!!!!!!

It seems that settings of mail accounts have something to do with it. I've delete my gmail account and am now using Microsoft Exchange. It seems better, yet not perfect. The issue is definitely due to OS 4.3.1
Apple answer is - no answer. It is a shame that the quality of their products, in terms of design and concept, is not match by a care for customers. It is not normal that I, as a customer, have to spend hours reading Apple Discussions forum to try to understand what the problem is. A little more respect for a customer that spend big $$$ buying their products wouldn't hurt.

Iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards.

I have i phone 5 but wake up button not work efficiently. i live in turkey but i bought in UAE. i want to learn guarantee condition.

i have i phone 5 but wake up button not work efficiently. i live in turkey but i bought in UAE. i want to learn guarantee condition.

The warranty would only be valid in the UAE. You'd need to take it back there.

HT1688 iphone 5 lock button not working. THe phone is 9 months old. What to do??

iphone 5 lock button not working. THe phone is 9 months old. What to do??

Then you still are in your Apple one year hardware warranty and can get it replaced/repaired.

Iphone 5 slide to unlock is not getting swiped & its Wake/Sleep button not working

Iphone 5 Wake/Sleep button is not working and the phone 5 is not getting unlock (the slide to unlock is not getting swiped).
The phone is in warranty and was purchased from US. Apple is denying to provide any kind of support as they say that the Iphone has opened eventhough it has not been opened.
I must say that the quality of apple has been going down & down after Steve Jobs demise.

So what would you like us USERS here to do for you?

Iphone 5 sleep button not working

i live in pakistan i have iph 5 32 gb my sleep button is not working properly its not responsive like 6/10 times i dont know what happened i didnt even drop my ph what should i do ho do i fix it in pakistan we dont have any apple store.
i also updated to 6.1 but still its not working . right side of my iphone's sleep button is completely unresponsive .

Morning AskVictoria95,
Thanks for using Apple Support Communities.
Installing the latest version of iOS may resolve the issue.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Sleep/Wake button will not lock or unlock iPhone
To lock the phone, press the Sleep/Wake button. Note: By default, if you don't touch the screen for a minute, iPhone locks automatically.
To unlock iPhone, press the Home button or the Sleep/Wake button, then slide the slider.
If either of the above steps don't work, try turning iPhone off and then on again.
If the iPhone will not power off, reset it.
Try to lock or unlock the phone.
Issue not resolved
http://www.apple.com/support/iphone/contact/
Best of luck,
Mario

Iphone 4 Home button not working after upgrade to OS 4.3.1

I've just upgrade my iphone 4 to OS 4.3.1 and I'm having issues with home button not working. Need to hit it several times before I can close an app or wake the iphone. Any one having this issue?

It seems that settings of mail accounts have something to do with it. I've delete my gmail account and am now using Microsoft Exchange. It seems better, yet not perfect. The issue is definitely due to OS 4.3.1
Apple answer is - no answer. It is a shame that the quality of their products, in terms of design and concept, is not match by a care for customers. It is not normal that I, as a customer, have to spend hours reading Apple Discussions forum to try to understand what the problem is. A little more respect for a customer that spend big $$$ buying their products wouldn't hurt.

Iphone 4 home button not working, called never fixed, then cracked screen before bringing it back again, will they blame the cracked screen if i bring it back?

I bought an iPhone 4 less than a year ago, then one day the home button randomly stopped working, I bought the warranty so I decided to call in and see what was wrong with it. The girl said that restoring the phone would correct the problem which it did. But it is only a temporary fix, it happens more often now. So I was meaning to call in soon, but the other day my phone fell out of my pocket IN CASE from a foot height and cracked the screen. I nearly threw up. All the years I have had a phone I have never cracked or broken one, strongest screen my ***. Anyway, if I contact them again now will they fix the home button problem? or will they say that the cracked screen is obviously the cause of the home button not working? which it is not!! I don't care about the screen being cracked its not on the actual screen just on the side so its irrelevant to me. Plus I heard it is outrageosly pricey to replace.

Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards.

Iphone 4 volume buttons not working

iphone 4 volume and mute buttons not working, checked all settings they are all fine and when headphones in it works??? When I take out headphones the volum buttons do not work, when phone rings or text receives only vibrates???? HELP!!!!

This could be due to some debris or dirt inside the headphones jack that makes the iPhone think that the headphones are connected even when they are not.
Try to see if you can clean the jack being very careful, with canned air as sold in electronics store. Some people have been successful by introducing and withdrawing the headphones jack several times in a row to displace whatever is in there if it is lodged in.
Avoid introducing anything else like a pointed object. You could damage the jack.
If all of this does not work, I would try first resetting the phone by holding the home button and the power button together for about 15 seconds or until the whilte apple appears, then waiting until the phone resets. If the problem continues after this, take it to an Apple Store to see what they believe should be done.

HT4623 new iphone 5 home button not working (works 10% of the time, no rhyme or reason)

New iPhone 5, home button almost never works. I occasionally get Siri (which isn't helpful) but mostly have to restart the phone to get out of whatever app I'm in. ANNOYING!!!

Just to cover the obvious, you did peel the protective plastic covering the phone came with? It does not have prepunched holes for the button and the earpiece so the phone will work poorly with it on. Genuine scratch protectors that do have the appropriate cutouts are found at any respectable accessories dealer.
Else, has the phone been moistened accidentally? A wet home button will probably start failing like you mention.
Lastly, remember you're still on warranty for a year, even if you got it on Day One.

Iphone 5 power button not working!! They have replacement program for months but why they dont email you and say it??

I have had iphone 5 and have never been happy and i think apple is not leading the technology and future of market anymore as they are lowering quality of their products(even hardware). I had to change first iphone 5 i had because of wireless issues and then i had battery problem and had to charge 3 times a day and finally after 2 years i bought they decided that its faulty and they decide to change it. Luckily enough i read it on an online tech magazine and after googling i see that they have had replacement for power button as well which i am eligible for as well!! i go to genius bar and they replace battery but they dont replace power button cause they examine it and passes till the audio dock test! It connects to charder dock or cable but it doest to audio test dock and he says one off the pins inside is not right but it charges perfectly with every cable in the store!! And i tell him that they have to change power button not the charging pin cause it doesnt make sense!! Its a faulty product and maybe if they emailed and said it nearly a year ago my pin was right then!! so i think they found a silly reason not to change it and so i am struggling with that phone and brand that i hate(once i used to love)!

ahmetfromlondon63 wrote
And I don't know what these guys are talking about? I have an unsolved hardware issue and I posted here!
This is a user-to-user technical support forum. This is not AppleCare. You are not addressing Apple here. No one here can help you resolve your customer service issue with Apple. Use the Contact Us link at the bottom right of every page for information on how to contact Apple directly. When you talk to them, I'd suggest not using profanity. It makes people less likely to help you.

IPhone wake up button not responsive

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