Iphone was dropped on floor and it said to restore with itunes. But, it wont restore.
iphone was dropped on floor and it said to restore with itunes. But, it wont restore. what do i do?
sounds like you broke it. You'll need to bring your phone into Apple for evaluation and likely an out of warranty exchange.
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I have had to put my ipod touch in Recovery Mode and tried to sync it with itunes but it wont restore itself. What can I do?
http://support.apple.com/kb/TS3694#error3194
Basic troubleshooting steps
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Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I just purchased the iphone 4 for verizon and I need to sync with itunes but my macbook runs X OS 10.4.11. How could I download itunes 10?
You will need to upgrade your MacBook OS to at least 10.5.8 or preferably Snow Leopard 10.6.X
Stedman -
I got a replacement Iphone5 from Apple. I went home and tried to synced it with ITunes but said to register as a new device to do update then I can restore old back up, now can't back up old phone info and can't activate my Apple ID for iMessage
Can you clarify your problem? Are you having trouble restoring your new iPhone from a previous phone's backup? Or are you having trouble logging into iMessage?
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Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?
I don't want to lose all my pics, songs etc
Whats my next move as I CANNOT use the ipas at the moment!!!!!!!!Your iPhone's iOS must be same or newer than the one in backups. In your case it is older so you need to update your iPhone and then recover it with backup.
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ipod stuck on the apple logo. i did the itunes thing but it tells me error and gives me a code saying i need to update itunes but it was and i did again but it still said the same thing. help how do i fix my ipod.
Hey Edgar, how exactly did you do the updates? Are you running iTunes 11.2.2? And you iPod 5 is still running iOS 6.1.2 as your tag shows? or are you running iOS 7.1.1? More info would be helpful. As Deggie asked, what was the error message, the more detailed the better. One more thing-- is this a Mac machine or a PC? Cheers.
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Never before have i ever updated my iphone off the computer, there has been issue with backs up. So i went to back up my iphone 4s, it needed to be updated. so i updated it, during the update something had occur and my iphone 4s screen says connect to itunes be it wont connect???? i tried so many things. Ps this is my mom and she needs it
we have itunes off a PCHello there, Nunesie.
It sounds like your iPhone is not being recognized in iTunes by your computer. The following Knowledge Base article provides some great, in-depth steps for troubleshooting that issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If after following the above steps, the issue persists, then the following article helps with completing the update/restore:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I phone update failed and now stuck on connect to itunes but it wont connec
I have the latest version of Itunes. I clicked update iphone to some .1 version of software and it was unsucessful. Now my iphone will only show the screen that says I need to connect to Itunes(the one with the cord with the arrow pointing to the itunes logo). I have reset the iphone. Nothing is working and I cant call for help.
This worked!
Nothing worked until i finally went to 8.1.10 FIRST. I had this same problem last week, updating a customer’s 3G to 3.0 from 2.2.1, on a MAC (using iTunes 8.2.1)! I tried on 2 different macs, 2 different sync cables, a bootcamp Vista SP1 on my MBpro and then XP pro SP3. All registered a 1602, 14 or 16 error everytime, about halfway through the update on the iPhone. I also tried removing the old 3.0 update and prefs file from the user data > app > apple directories with no luck. Also tried reinstalling itunes on the Mac.
What finally worked was:
uninstall itunes (if you have anything above 8.1.10).
move your itunes library file (for windows, it’s located under the iTunes directory, usually called iTunes Library.itl). You want iTunes to create a blank file since your 8.2.1 upgraded itl file won’t work with 8.1.10.
put your ipod into DFU mode
restore your iPhone to 2.2.1 using iTunes 8.1.10 (go here to download older versions of iTunes)
use the same site above to download 8.2.0 (not 8.2.1).
install 8.2.0 and connect your iPhone. It will notify you about the update. Download & install the 3.0 update (if you uninstalled, the 3.0 update should be deleted).
upgrade back to 8.2.1
move your library (itl) file back. To be safe, I would hold the shift key down to select your 8.2.1 file (even if it’s named the same as the one you created from iTunes 8.1.10).
1 hour later, I have everything updated. All I can say is that there’s a bug in 8.2.1 that wasn’t there in 8.2.0. I updated my iPod Touch first gen no problem with 8.1. Hope it works for others.
iPhone 3G iPhone OS 2.x Upgrade from 2.2.1 to 3.0 -
I have already tried to upload the photos through a computer that does not have iTunes installed because I am afraid that it will erase everything that is already on the phone. However, it states that the DCIM folder is empty yet the device only has 12 GB of memory free on a 40 GB so obviously there is data on the phone. My Verizon rep recommends just plugging it into iTunes. I have one computer that has not updated to iOS5. Any thought? Thanks in advance.
You could use a third party app on your computer, that uses the iPhone as just an external disk.
There are several like iExplorer, Diskaid, Phonedisk, etc. -
it now says no service at the top. help/
If the iPhone is locked to a telephone operator, your Sim Card has to be from that telephone operator. Otherwise, the iPhone will not be able to read the Sim Card and obtain telephone service.
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Bought IPhone 5 2 days ago and it will not pair with Itunes...***?
how do i fix this?
Do you have the latest version of iTunes (11.0.2)?
If not, get it at http://www.apple.com/itunes -
Iphone wont turn on...HELP!
Hey martz94,
Thanks for using Apple Support Communities.
After reviewing your post, it sounds like the iPhone will not turn on because it is not charging. A frustrating situation for sure. Take a look at both of these articles to try and resolve the issue.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Have a nice day,
Mario -
My ipod has gone into recovery mode, and i need to restore my pod but it wont restore
my ipod has gone into recovery mode and i want to restore it, but itunes keeps on saying there is an error. i have looked at what it says to do, done everything but it still says there is an error. also i cant get onto my ipod as i forgot the password, hence why i want to restore it. can anyone please help?!
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
I had an iPhone 4 with all my music on it. Got rid of my desktop when I got an iPad. Now I have iPhone 4S. How do I get my music transferred from old phone to 4s and iPad without a desktop with iTunes on it?
Restore the device from the backup created.
If no backup exists, there is nothing to recover. -
Hi. So I dropped my iPhone 4s on the floor, and now my screen won't display anything, but it still plays sounds, for example when someone rings or text me.
Please help me ASAp, and I will be grateful for any helpTry a reboot, hold both the power and home buttons until the apple logo appears and it restarts, if it doesn't "appear" but does restart, does it then turn on?
If not, time to visit an Apple store genius bar and have the techs run some tests to see what is wrong.
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