IPhone Water Damage, Is the phone gone forever?
Hi, earlier today I had dropped my iphone 4 into the toilet (yes, stupid mistake)! However, I quickly took it out, and i am sure it was not in there for more than 3 seconds. Next, i quickly removed the case and began drying it with a towel. Then I removed the sim card, and tried turning off the phone. However, i was so nervous that i ended up resting the phone 3 times (the phone was able to turn on, but there appeared to be no sound coming out of it when i entered my security pass code even tho the phone was NOT on silent) before i finally turned it off. I then got a hair dryer and resorted to drying the phone for about 30secs-1min. I then got a vacuum and tried to "suck" and water or moister that was left. Finally, i got a bowl of rice and fully submerged my iphone 4 in it. My question is how long should i leave it in rice? Are the damages temperary due to the water? Is it reverssible? I really cant afford to replace it for a new iphone, help is greatly appreciated, thanks!
Give it a few days to a week in a well ventilated place. I'm not a fan of the rice technique, but many are. Then try it. Unfortunately, trying to get it started when wet was not a good idea. At least you didn't try to charge it when moist.
Good luck.
Similar Messages
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Can I have the back panel of my iPhone 5s replaced (it is damaged, but the phone is still operational) if i come into an Apple store?
I have applecare plus, but this only covers operational issues or 2 accidental issues (ex., water damage, drop and phone operation is affected).
Apple would not be willing to charge me for the back panel and labor involved in replacing it?
Thanks. -
I took out the SIM card before I sold a water damaged (non working) phone. Now the buyer wants my pass code. Is there still personal stuff on this phone?
The sim card ONLY holds the information needed to connect to your cell company, so yes, there still could be sensitive information on your phone. It should have have had Find My iPhone turned off and the phone's data and settings wiped before you sold it. You really do need to give the new owner your pass code if he is to use the phone. After he's gotten in the phone, ask him to turn off Find My iPhone and then go to Settings > Reset > Erase All Data and Settings and then he should set up the phone on his own Apple ID.
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i have a Iphone 4s and a ipad mini. the ipad mini recently got water damage, tried the rice trick...nothing. I have apple care plus on my iPhone, does that work on my ipad too? if so that would be great bc defintally can't afford a new one ,lol
Welcome to the boards.
First, what kind of liquid was it, and was it fully submersed? For how long? Do you see water droplets or moisture behind the screen? How long did you leave it in rice for? Etc. More data please.
And the short answer is no, apple care does not extend from your iPhone to your iPad mini. Both items require separate Apple Care plans to be covered. Furthermore, I don't think water damage is covered under Apple Care. Only manufacturing defects.
If you bought it on a Credit Card, you may be lucky enough to call them and ask them if they have a replacement program as a benefit for being a card holder. I believe AMEX has one on their Platinum cards, and worse case scenario, you can always try to file a claim with your home insurance or renters insurance (check your policy). Just beware, if you go the Insurance route in filing a claim, you might have your premium go up in the next cycle.
It's a double edged sword, I'm sorry. -
HT3302 Does the extended apple care cover water damage to the iphone?
Does the extended apple care cover water damage to the iphone?
If you have AppleCare+, Apple will replace the iPhone for the "deductable", which in the US is $49. If you have the standard AppleCare plan, then accidental damage is not covered and you will have to pay Apple's out-of-warranty price for replacement. See:
http://www.apple.com/support/iphone/service/faq/
Regards. -
Would like to get some additional charging accessories to have for different location and would like them all to be as efficient as possible without doing any damage to the phone. Any thoughts on what I can use?
Hi TTToth3,
As you will see from the article below, your 12w iPad charger is perfectly fine to use with your iPhone:
iPad: Charging the battery
http://support.apple.com/kb/ht4060
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
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Help with what? If the WiFi radio is broken, there's nothing any of us on this forum can do help you. Either go to Apple and pay for an out of warranty replacement, or find a 3rd party repair shop and get the phone repaired.
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Iphone water damage without coming in contact with water or moisture
Hello, I am long time apple fan/user. I bought an iphone 3 months ago. I really love this phone. I took very good care of the phone carrying it around like a baby making sure nothing happened to it. I upgraded to 3.0 and then a day later I upgraded to the new version of facebook. The update was taking a long time to load so I decided to cut the phone off and restart it. Once I cut the phone off, it would only come on and show the apple logo and cut back off. I took the phone to my local apple store. The guy at the store took the phone in back and return saying, the phone had water damage and the only option I had was to purchase a new phone.
At no time have I dropped this phone in water, left in bathroom during a shower, carried in my pocket (I have case for belt), left in extreme temperatures, transport from cold/cool climate to hot, etc. How is it that I have water damage?
After posting this dilemma on FB, I received several responses saying they had the same diagnosis for their iphone. Is there something that can be done to better equip these phones for the elements? Can a plastic cover be design to cover the port for the charger and insides ( like other phones have that snap into port)? Please give feedback. Has anyone else had this problem?
Thanks,
Message was edited by: Apple Head KidWell I have a short story to tell. I had the exact problem with my 3G. I tried to download the latest 3.0 update and it did the Sync just fine but when it went to download the update the phone froze up and also locked up the computer. We tried to RESTORE the phone but all I ever got was a USB indicator and an iTunes logo on the screen. Finally I called Apple Support and they said to send in the phone or take it to an Apple Store to get it Restored. I choose to take it 40 miles to the Store and immediately they got out their little magnifier and looked in the ports and told me that the phone had been dropped in water---This phone has never been wet ! ---We asked for the manager and he had the same lame story that we had ruined the phone by getting it wet and the phone needed replaced but not under warranty as the warranty did not cover water damage. When I informed him that it was not water damaged and the problem occurred during a program update he basically called me a lier and said everybody tells them the same story. I asked the manager to at least try to reset the phone as I felt there was no water damage and he refused as he said it would ruin their computer. We called Apple support again and spent 2 hours on the phone as she had me remove and re-install iTunes and other settings to no avail and she told me to take the phone to an Apple store. A couple days later my girlfriend took the phone to an Apple store and sweet talked the Genius into RESTORING the phone without looking at the moisture indicators [both were pink] The phone restored perfectly and she was out the door in 15 minutes with a perfect working phone. We now are on record that we have an operational phone regardless of what color the moisture indicators are. This phone was a replacement for the original new one as it crapped out early after purchase and it probably had pink indicators when we got it. This is a great marketing scheme on Apples part to get current customers to purchase new phones and then use these same [faulty]phones for replacements for under warranty phones. This issue is rampid on the web it would behoove Apple to change their policy. At least they should install the indicators in a place that a sweat droplet will not trigger the indicators like other phones where they are in the battery compartment. I wasted way too much time on this issue and have placed an edict at my company not to purchase iphones anymore. i love the phone but do not have to live with Apples policy.
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I purchased a Genuine Apple iPhone Lightening Cable from the Phone Shop I got my iPhone from after the one I got with my phone broke, it has broke due to no fault of my own and it's the 4th one I have had, will Apple replace the cable for free or not?
The original cable has the iPhone's 12 month warranty and any items purchase as accessories also have a 12 month warranty
Assuming there is no user damage or misuse -
I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
I have an older version of itunes on a separate drive. Everytime that there has been an update to itunes it will not let me update. Now I purchased an iphone and I hooked the phone up to the computer and it tells me I need to install the latest version of itunes. I downloaded to try it, but I keep getting an error message that says itunes.Resources is not a valid short file name. What can I do from here?
That is a new one on me.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
how can someone use a stolen iphone? does erasing the phone (which I feel like I should do) make it easier for the thief to use the iphone? If I don't erase it, it doesn't seem like anyone should be able to use the phone because of my password. Also, is it possible to retrieve anything that has been sent to the phone (i.e. text messages) since it was stolen through icloud? The "find my iphone" app says the device is offline but it rings when I call my number -- any idea how that would be the case? Thanks!!
You have a password, so good move on your part. Whether you erase it or the thief does, they still get to use the iPhone as theirs. Which is more important (pick one), protecting your data or punishing the thief?
Ringing occurs at the carrier. Chances are you're going to voicemail after only two or three rings. If you have an iCloud backup also a good move. Re-read my question in the first paragraph. -
How do I increase the voicemail volume on an iPhone 4s ( Verizon )? The phone volume is fine. I have adjusted both side volume buttons as well as the volume control in settings.
Number one - that person has given you false information...the Apple store genius bar supports all Apple products whether in or out of warranty. Checking is free, service on an out of warranty item is not free.
Try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
Since you show that you have iOS 7.0.3 you might want to update that iOS to 7.0.4...plug the iPhone in so you are on a solid power source, then while on a WiFi go to Settings > General > Software Update and update to 7.0.4. -
How can I save the settings of my iPhone 4 before resetting the phone in addition to saving the apps etc. by synchronisation with i-tunes
All the phone settings are save in the backup which is automatically created when you sync the phone.
http://support.apple.com/kb/HT1766
Please clarify what you mean by "resetting" the phone. When you reset the phone, no data is deleted. Do you actually mean Restore the phone? See the User Guide, Appendix B for the correct terminology,
http://manuals.info.apple.com/en_US/iPhone_iOS4_User_Guide.pdf -
when I connect my iPhone, iPhoto opens and the phone begins charging but iTunes does not recognize it and I cannot sync. Any advice?
Howdy AndieKanaras,
It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
If you don't see your connected device in iTunes for Mac
Thank you for using Apple Support Communities.
All the very best,
Sterling
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