Iphone water damaged and needs reset
I need to restore old iPhone before i send back to assurion. It says i need to access the icloud to turn off "find my phone app." i can't access old phone through screen as it is water damaged. is there a work around? i can plug into my mac and i have new phone. they say they will charge me $300 if phone is not reset.
$149 US, adjust for your location. If the iPhone has been opened
(how else do you know about the broken connection?), Apple
may refuse to deal with you - but you lose nothing to try.
Similar Messages
-
My iPhone 4 is water damaged and I need a new phone, do I have to make an appointment or can I walk in store and pick one up
Make appointment
Bring credit card
Allan -
my iphone has been water damaged and in the mean time ive gone back to using my old phone. But i need to get all the contacts from my iphone i had synced to my laptop, but i don't know where to find them and im not sure if ive backed them up to anything!
If your contacts are synced to your computer then they are in the supported app you are syncing with.
When you set up syncing of contacts on your device, which application did you select? -
can i use some other company's locked iphone? or can i get official unlock from apple? cause i had iphone but it got water damage and don't want to pay crazy amount of money to get brand new...
and i m getting locked phone from my family memeber for free. but he's with some other carrier. so can i get official unlock for that phone. please help me with this.
thank youOnly the original cellular provider can authorize unlocking. You will need to contact them to determine if they offer unlocking and if the phone qualifies.
-
i need help with water damage and problems with my iphone.
Do you have a backup of your contents? When the iPhone showed the screen with the USB cable and said to connect to iTunes, it had already entered the recovery mode which means all content had been erased. So you need a backup from before the water damage and problems started to get your contents back.
-
Hi, i currently have an iphone 4 and my contract ends with Tesco in December. Atfer i night out my phone stopped working and now doesnt turn on ive tried everything. It has no water damage and no cracks and dont know where to take it or what to do. Thanks Charlotte
Hello Charlotte,
I would be concerned too if my iPhone was not powering on. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My iphone 4 has water damage and it has taken its toll and turned itself off and wont turn back on. I have tried everything, restoring, charging, restoring through itunes and taking it in for repair at an independant retailer. I really need my iphone so i was wondering where the best place to repair it is and if i can take it to apple, how much it would cost?
There is no such thing as an Apple authorized repair facility or technician. Since Apple replaces iOS devices and does not repair them in-house, they've never offered any iOS device repair training or certification. Likewise, there is no system of distribution of OEM parts, since there are no authorized repair centers to use them. Any parts are used, 3rd party recycled or outright stolen/black market.
So, anywhere you take it other than Apple is a situation of you pay your money and you take your chances (and you have no one to turn to if it fails, other then the person or place that failed to fix it for you).
Your optimal option would be to take it to Apple, pay the out of warranty repair fee and swap it for a fully factory refurbished unit (which will have a new screen, new battery and a min. 90 day warranty).
However, if it has been taken apart by someone else already for past private repair attempts, then Apple will not allow an out of warranty replacement.
The out of warranty replacement fees are available for each country under the iPhone support links, e.g. in the USA - http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne -
my iPhone 4 has water damage and a cracked screen but i have no warranty will apple still replace my phone at a cost?
Yes, out of warranty replacement for the iPhone 4 is $149.
-
how do i delete everything off my iphone 6 before i send it off to get repaired after water damage and can't use it
If it does not respond when plugged to a computer running the latest version of iTunes, then it is indeed dead and no content will be recoverable.
-
Bout a iPhone 4S 2 days haven't been near water took a video and realised yesterday that their was no sound. Took it on they came up with it was my fault the water had water damage and corrosion. I'm devastated that I've paid 250 for a phone that's not working properly what do I do too fix this
I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
-
I want to hand on my water damaged and not working iPhone are the notes that were on the handset accessible to anyone who can get the handset working again?
It's possible, I suppose. Unlikely, but possible. Someone would have to be extremely driven to fix your broken phone specifically to look at your notes though.
-
my phone is dead due to water damaged and i bought new iphone 5S. can i restore the data from my previous phone cloud backup to the new one?
how? i can see the backup from the phone cloud setting but there is nothing to click to restored. the one ive got now is since last year
-
My Iphone 4 is water damaged and won't work at all so I've bought a new Iphone 5c - can I get my messages and whats app chats from my old to my new phone - they have different sized sims?
There is nothing saved on the SIm card in an iphone. If you have a backup of the old phone restore that to the new phone
-
Iphone water damage without coming in contact with water or moisture
Hello, I am long time apple fan/user. I bought an iphone 3 months ago. I really love this phone. I took very good care of the phone carrying it around like a baby making sure nothing happened to it. I upgraded to 3.0 and then a day later I upgraded to the new version of facebook. The update was taking a long time to load so I decided to cut the phone off and restart it. Once I cut the phone off, it would only come on and show the apple logo and cut back off. I took the phone to my local apple store. The guy at the store took the phone in back and return saying, the phone had water damage and the only option I had was to purchase a new phone.
At no time have I dropped this phone in water, left in bathroom during a shower, carried in my pocket (I have case for belt), left in extreme temperatures, transport from cold/cool climate to hot, etc. How is it that I have water damage?
After posting this dilemma on FB, I received several responses saying they had the same diagnosis for their iphone. Is there something that can be done to better equip these phones for the elements? Can a plastic cover be design to cover the port for the charger and insides ( like other phones have that snap into port)? Please give feedback. Has anyone else had this problem?
Thanks,
Message was edited by: Apple Head KidWell I have a short story to tell. I had the exact problem with my 3G. I tried to download the latest 3.0 update and it did the Sync just fine but when it went to download the update the phone froze up and also locked up the computer. We tried to RESTORE the phone but all I ever got was a USB indicator and an iTunes logo on the screen. Finally I called Apple Support and they said to send in the phone or take it to an Apple Store to get it Restored. I choose to take it 40 miles to the Store and immediately they got out their little magnifier and looked in the ports and told me that the phone had been dropped in water---This phone has never been wet ! ---We asked for the manager and he had the same lame story that we had ruined the phone by getting it wet and the phone needed replaced but not under warranty as the warranty did not cover water damage. When I informed him that it was not water damaged and the problem occurred during a program update he basically called me a lier and said everybody tells them the same story. I asked the manager to at least try to reset the phone as I felt there was no water damage and he refused as he said it would ruin their computer. We called Apple support again and spent 2 hours on the phone as she had me remove and re-install iTunes and other settings to no avail and she told me to take the phone to an Apple store. A couple days later my girlfriend took the phone to an Apple store and sweet talked the Genius into RESTORING the phone without looking at the moisture indicators [both were pink] The phone restored perfectly and she was out the door in 15 minutes with a perfect working phone. We now are on record that we have an operational phone regardless of what color the moisture indicators are. This phone was a replacement for the original new one as it crapped out early after purchase and it probably had pink indicators when we got it. This is a great marketing scheme on Apples part to get current customers to purchase new phones and then use these same [faulty]phones for replacements for under warranty phones. This issue is rampid on the web it would behoove Apple to change their policy. At least they should install the indicators in a place that a sweat droplet will not trigger the indicators like other phones where they are in the battery compartment. I wasted way too much time on this issue and have placed an edict at my company not to purchase iphones anymore. i love the phone but do not have to live with Apples policy.
-
My iPod touch isn't being recognized by my pc. The lock button on it won't work due to water damage, and a friend of mine fixed the problem by restoring it on his computer. How do I restore it without the lock button?
first try:
iOS: Device not recognized in iTunes for Windows
next
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Maybe you are looking for
-
Two operating systems, one library
I'm using iTunes 7.0.2.16 on Windows XP Pro with no problems. I just installed a dual-boot of Windows Vista RC2 for fun, and installed iTunes within Vista as well (in a separate "Program Files" folder, of course) but I can't access the XP iTunes libr
-
New iPhone user question - not competent, needs wifi help please
I've recently got an iPhone 3GS, never used a phone for internet, barely understand wifi, haven't a clue about bluetooth (an indicator of how incompetent I am). I've tried switching on wifi and initially got offered BT Openzone, but the page jumps t
-
Oracle Streams setup for multiple schemas in a same database
We are on 11.1.0.7 and will be using Oracle 11g Streams that will replicate the data real-time for two schemas between the source and target set of schemas with in the same database. We will be doing DDL as well as DML replication. I created the foll
-
HT1660 help...can't find my itunes..
Help! My I-phone won't sinc now since I have upgraded my I-tunes...:(
-
I am a new user of DW-8-on a Mac. I am working on my site: http://www.naturephotostudio.com I want to make a Links page that will allow me to add links to other sites - and maybe have it update automatically. My hope is to increase my visibility. So