Iphone went to factory settings
My daughter was downloading a new version of iTunes on her PC (with her iPhone 4 plugged in via the USB). Something happened where he phone then told her it was reverting to factory settings. Does this mean she's lost everything that she hasn't save /downloaded somewhere (like photos, contacts, etc)? And why did this happen? Thanks
No, she's lost contacts & everything. I'm assuming it must be because an iPhone is inevitably shaky when connected to a Windows PC. In the 'old days' (10 years ago) I would have assumed this would be the case. But my 17 year-old doesn't know/care about the history of Apple/Mircrosoft wars and just want them all to work together, without crashing. They rightly expect their technology to work faultlessly and have no concept of the what it used to be like. OK, in future she'll manually update/download photos on a regular basis. But that's moving ahead with the lack of confidence we used to have (i.e. always assuming there's a 50/50 chance it will crash). Haven't we moved-on from tht dark place>?
Similar Messages
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My Iphone went into Factory settings when I Synced it to Itunes. Now it won't open in Itunes to restore my info. What do I do?
I have experienced a similar error with the iPhone 4S. The new version of iTunes will not let me restore the phone, it must be updated and nothing appears to be happening. Suffice it to say I am not amused. Apple needs to work this out - I had trouble updating to 8.0.2 as well.
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for some reason , when i restore my iphone 4s to factory settings my headphones work when listening to music or youtube videos but when i backup my information onto it , it only comes out of one ear bud and i just got a new one from the apple store. my old iphone 4s audio jack was messed up but i just got a new one with my warranty , can anyone help me please.
It doesn't matter what it is in your backup that's causing the problem because you can not selectively restore things from your backup. It's all or nothing.
Set you phone up as a new device and start over. -
How to reset iphone 5s to factory settings if iphone is disabled and if Home button is not working
how to reset iphone 5s to factory settings if iphone is disabled and if Home button is not working?
Visit an Authorized Apple Service Provider or Apple Store to get it serviced:
iPhone - Contact Support - Apple Support -
Help,
Itunes will not let me restore iphone 4 to factory settings. I have an iphone 5 now and just looking to reset. Saying that it cannot verify the reset with apple. Any help on how to reset the phone and bypass this message. THanksReset iPhone, Reboot Computer.
This happens if
iPhone was hacked and iOS modified. And/or
Computer was used for hacking this or any other iDevice.
Check Hosts file, if it has any entry gs.apple.com. Put # in front of the entry. Reboot and try Restore.
Restore on another computer which has clean Hosts file. -
After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music screen?
Well, it's certainly behaving as though the phone that was backed up was synced to a different iTunes library.
I'm going to throw one more thing out there... Yes, you backed it up to this computer... Was the phone previously set up to sync with this computer? Or was it syncing with a different computer and you just backed it up to this one?
You may have to end up setting it up as a new device and rebuilding the phone by manually re-syncing your data, apps, music, etc. to the phone.
Trying to keep your library on a different drive can be tricky. If iTunes starts up and the library isn't available, it may end up generating a new library ID, meaning that you could easily find yourself in exactly the position you're in now...
I'm curious why there was a need to restore your phone to begin with... It may not have any bearing on this at all, but it could. -
At Apple Store we reset my Iphone 4s to factory settings in an unsuccessful bit to fix my Wi-fi problem. Now I'm home trying to get my contacts, pics, etc. back. I'm lost...
Okay - see if the instructions here help: http://support.apple.com/kb/ph12521
~Lyssa -
HT1414 trying to restore my iphone 5 to factory settings
trying to restore my iphone 5 to factory settings an then restore it thanks
Settings > General > Reset > Erase All Content and Settings
This will bring it back to factory. From there you can go through the setup process to either restore from a backup or set up as a new device. -
TS3694 HAVING TROUBLE RESTORING MY IPHONE 3G TO FACTORY SETTINGS?TROUBLE ERROR MESSAGE 1015
cant restore iphone 3g to factory settings stuck in syncing iphone to itunes mode?
1015 usually means you have a hacked or jailbroken phone.
Per the tou of the forum, you can't get any help here. -
trying to restore iphone 4s to factory settings but is stuck on recovery mode. home button does not work. can anybody help me? i have tried to restoer it several times but it wont work??
try a different cable a different usb port, drop all security software and fire wall, try a different computer here are the steps
recovery mode
open itunes on computer
plug cable into computer not iOS device
turn device off
hold home button and plug cable into IOS device. do not release home button until an itunes graphic appears on IOS device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808 -
trying to restore my iphone 3g to factory settings but as the restore mode almost finishes it says error 1015 help?
Your phone was jailbroken. Buy a new one.
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HT201269 HOW CAN I RESET MY IPHONE 4S TO FACTORY SETTINGS WITHOUT WIFI
how can i reset my iphone 4s to factory settings when i cannot connect to wifi
Hi thebrownlies,
Thanks for using Apple Support Communities. This article has instructions for restoring your iOS device to factory settings using iTunes:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Cheers,
- Ari -
Please Help
I had lost all the music on my iphone a while back and wanted to put it back on but my PC is a dinosaur and couldn't handle the sync without taking days. I decided to give it a go anyway. I tried to sync but kept getting an error message saying "waiting for changes to be applied". I looked up a solution to this problem and I saw that I should restore the phone to factory settings which I did. I then tried to sync again and it worked! .....the downside was that it took forever and I was without a phone for 36 hrs while I waited for sync to complete. It was at 662 0f 771 last night when I went to bed and when I awoke this morn, syncing had ceased and my phone was still erased of all data.
I am thinking now that everything was done and all I needed to do was turn off my phone and turn back on again but in a panic I selected an option on the phone to back up from icloud (as I knew I had done a backup 2 days ago). The only option available was "ipad backup" from over a week ago and stupidly I selected this option. It was successful but my contacts, mail, messages, photos and most importantly my notes and reminders are gone!!!
I have now restored the phone back to factory settings again.
WHAT DO I DO NEXT??I went back to iOS 7 and my backup file is restoring but when its done nothing is on my phone still and only takes 11-15 minutes to restore the backup instead of taking 25+ minutes like usual so I guess the backup is corrupted. How can I fix this?
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How do I get the sound back on my iPhone 4? I've tried all the fixes such as restarting iPhone, reinstalling the audible app, and finally yesterday, I restored the phone to its factory settings. I still get no sound from music on iTunes or from my audible books. The phone still rings (I have sound for that) and the voice control speaks to me, and when I'm typing, the automatic text voice speaks so I can hear it but nothing else works.
Since it has always been very basic to backup your computer and all it's data, Apple provides no way for you to transfer music from your iPhone back to your computer. As you know, you can re-download all iTunes purchases, but music that you ripped yourself you'll have to just re-rip again.
You can try and find 3rd party applications that might help you. I'm sure you'll pay, however.
Let this be a very important lesson learned.
Best. -
I backed up to my MacPro and synced my Iphone but somehow when I was syncing and ITunes popped up, it froze my Iphone and I had to restore to factory settings just to get my Iphone to work again.
how can I get my lost emails back and also apps I paid for, as for some reason it is showing what my Iphone looked like back in 2011 in terms of what contacts, apps, photos and emails I had. It also only shows text messages from back in 2011. I need those text messages back.
Thanks
AngelaWithout connecting your phone, open iTunes on your computer and go to preferences. On the Devices tab is a list of your available backups. Unless a newer one is listed your can't get you information back. If a newer backup is listed, do the following:
Without connecting your phone, open iTunes on your computer and go to Preferences. On the Devices tab check "Prevent...from syncing automatically".
Connect your phone to your computer, right-click on the name of your phone when it appears in iTunes on the left sidebar and select Restore from Backup, choose your most recent backup to restore from.
When complete, you can go back to iTunes>Preferences>Devices and re-enable automatic syncing.
Your apps should be in your iTunes library and can be synced back to your phone. If they aren't, redownload them in iTunes for free (see http://support.apple.com/kb/HT2519) and sync them back to your phone.
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