Iphone went to factory settings

My daughter was downloading a new version of iTunes on her PC (with her iPhone 4 plugged in via the USB). Something happened where he phone then told her it was reverting to factory settings. Does this mean she's lost everything that she hasn't save /downloaded somewhere (like photos, contacts, etc)? And why did this happen? Thanks

No, she's lost contacts & everything. I'm assuming it must be because an iPhone is inevitably shaky when connected to a Windows PC. In the 'old days'  (10 years ago) I would have assumed this would be the case. But my 17 year-old doesn't know/care about the history of Apple/Mircrosoft wars and just want them all to work together, without crashing. They rightly expect their technology to work faultlessly and have no concept of the what it used to be like. OK, in future she'll manually update/download photos on a regular basis. But that's moving ahead with the lack of confidence we used to have (i.e. always assuming there's a 50/50 chance it will crash). Haven't we moved-on from tht dark place>?

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