IPhone -When I open an email the screen goes blank and then goes to home screen
When I try to pull an email my screen goes blank and then brings me back to home page. Any experience with that?
Hi Fayed11,
Welcome to Apple Support Communities.
You may find this article useful for troubleshooting any apps on your iPad that aren't behaving as expected:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Have a great day,
Jeremy
Similar Messages
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My computer (Macbook) was working fine this am. I left it for an hour and then came back and the screen was black (always does that as the screensaver hardly ever works). I moved the mouse to wake it up and everything was normal. I went to adjust the volume and the screen went blank and the main page with the box where I put my password in when I first start my comp appeared. I put my password in and everything was normal again. I opened a window in Safari and before it loaded completely the same thing happened, the screen went blank and went back to the password box. Does anyone know why this is happening? I don't have an external hard drive or any blank flash drives so I can't back anything up right now and am afraid I'm going to lose everything. Thank you
Sounds like hardware failure, called boot loop. Call Apple and or go on apple.com and make Genius Bar appointment to have your iphone reviewed by a Tech. Provided you iphone shows no physical or liquid damage they will take care of you, or if you have Apple Care Plus
Genius Bar Rerservation : http://www.apple.com/retail/geniusbar/ -
When I open messages in my iPod touch the screen is black, I have no access to the keyboard and then after 10 secs, the screen bounces back to the home screen, why is this?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings.Messages>Send and Receive and sign out of the account and sign back in.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I know now that i have to plug in my iphone to my computer and go to itunes but then what do i do, because i dont know how to sign in?
There is nothing to do because you need to plug it into a computer and connect to iTunes. If you don't have a computer then there is nothing you can do.
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I sent an email from my camera roll. I received notification of the reply on my homescreen (top screen VIP email rollover notification) when I opened my email, the reply wasn't there. How do I retrieve?
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I have changed the email signature on my iPhone, when composing a new email the signature is there, however when I am replying to an email it is not, how can I make sure that the signature is at the end of every email I send?
Yes I know what you mean about it cluttering the thread and for personal emails it is better without the signature. However this relates to sending business emails from an iPhone so I need the signature present on every email.
I can't find anything in Settings so I was hoping someone may have some knowledge/information/experience regarding this problem. -
When I open My email, the picture or logal does not show
When I open My email, the picture or logal does not show on each email.
go into settings, mail, contacts and calendars, and see if 'load remote images' is turned on.
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I recently upgraded to the latest version of Yahoo mail. Ever since then when I open certain emails the scroll bars jump back and forth and flash. This happens when I open my AT&T bill or something from Amazon for instance. A message appears at the bottom such as "Transferring data from mail.yimg.com", or "us.bc.yahoo.com". This doesn't happen when I use Safari.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
You may have switched on caret browsing.
*http://kb.mozillazine.org/accessibility.browsewithcaret
You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.
*Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"
*http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works
*http://kb.mozillazine.org/Accessibility_features_of_Firefox -
When i open my macbook pro- the screen lights up and then goes black-
When I open my Macbook pro- the screen lights up and then goes black- keybook stays backlite- can not get screen to come back on. Must reboot-
thoughts-?? Macbook is 6 months old and on second hard drive ( failure after 45 days).Hey! exact same thing happens to me... I use the keyboard shortcut to turn off the screen which is ctrl - shift - eject button. Then just poke a key and it wakes up again fine, it doesn't fix the problem but at elast you don't have to reboot. x
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Sometimes when I open a link in a new tab and then switch to the tab, the address bar clears and I'll have to re open the tab and hope that doesn't happen again. Sometimes this happens again and again. Most of the times if I just open the link in a new tab and don't switch to it, this won't happen. But as I switch too the tab, the text would disappear and the link wouldn't open.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows) -
Hi I have a 1st generation iPad 64Gb, my problem is when I am surfing the Internet or trying to read a magazine that I have bought and downloaded, the iPad closes down the app and the screen goes blank and then back to the home page. Any ideas?
Hi Fayed11,
Welcome to Apple Support Communities.
You may find this article useful for troubleshooting any apps on your iPad that aren't behaving as expected:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Have a great day,
Jeremy -
When I try to access itunes store on my computer, the screen pops up and then goes blank. I don't have any pop up blockers on. Anyone?
thanksHi Jennifer, I'm having the exact same problem. I have tried uninstall. reinstall. Change accounts. Nothing works. My songs are still there but when I click on itunes store the screen is blank. ??? Come on windows people how do we fix?
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When I turn my ipod on why does the screen stay blank and then turn itself off?
When I turn my ipod on the normal start up screen appears with the apple logo in the middle, but then after a few seconds the screen goes blank and it turns itself off. It was working fine the other day. I even charged it overnight to make sure that it wasnt because it was out of battery. I dont know what to do, it has over 600 songs on it and around 300 photos, I know that the memory isnt full because I checked the other day and it said I had around 1GB left. I cant do anything on at all because the screen just goes blank and then turns itself off. Please help, thank you
Well, I strongly suspect that a gig isn't quite enough "extra" storage to allow operation.
However, first, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
Question??? When I open up an album in Photoshop Elements and then click on a picture to upsize it, it comes up blurry. I'm using a Mac.
Make sure Readr is closed. Go to the Applications form, look for the Adobe Reader icon, double click on it, and follow the lead. Restart Reader when finished.
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my iphone 4s shuts itself off all the time. starts normal and then shut it off and start all over again, what is wrong?
Your iPHone is designed by intention to shut off when there is a reason for the softwarer to believe that danger is immenent to the hardware. This can occurr if the software is running applications that have been corrupted due to all types of different scenarios. My best advice to you would be to restore your device back to default manufactures settings and do NOT restore the current backup of the IOS program currently running.
If this corrects the problem with your device intermittently restarting you will then know you have had applications there were corrupted on your device. Once you are convinced there are no issues with the hardware of your device you then are free to begin downloading software apps that were earlier on the device.
Good luck.
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