IPhone white screen of death: Anyone else?

To All,
Since the iPhone 3.0 software update I have been experiencing the white screen of death (basically the screen turns completely white but the phone still works fine in the background. You just can't see anything) on my iPhone 3g. You can reset the phone and it will come back just fine but a minute or two later the white screen will appear again. After a few minutes of resetting or leaving it alone it will go away.
I would like to know if anyone else having this problem since the 3.0 release. Did you experience this problem before the 3.0 release? Also, does it happen when your battery is around 50% and then stops when your battery is at 20%. Just wondering if the battery is starting to fail and this is causing something in the iphone to freak out and pop the white screen.

That happened to me once and the only was is to fix it is to use recovery mode.
1. Connect your USB cable to your computer but NOT your iPhone.
2. Turn your phone off.
3. When your phone is off, press the home button and connect your iPhone to your computer.
4. Your iPhone will turn on and keep pressing to the home button. iTunes logo will appear on your screen.
5. You can start your restoration progress.
Hope this helps. Thats is how I saved my phone. It also seems to me that the phone you are using right now may had been jailbroken and stopped working.

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IPhone white screen of death wont come of with home solutions

Hom and sleep button
Resetting
Updating
Wont work. Any Other alternatives¿

JFJ_595 wrote:
the start-up music still plays.
The POST for the hardware checks out then.
JFJ_595 wrote:
I turn on my computer and all i get is a blank white/grey screen. No logo, no loading symbol, just a blank screen;
Command+R does nothing,
Holding Shift does nothing
Press and hold the power button down to turn of the machine.
Press and hold the Command Option R keys on the built in keyboard and press the power button, you have to be near your high speed Internet connection.
If you get something like "Install OS X" do that, it will overwrite your old copy with a new one and not touch your files or most programs.
If you can't install OS X, head to Disk Utility and First Aid > Repair Disk and Permissions and try reisntalling OS X again. (do not erase the drive as this will wipe your data off, unless your sure)
If you still get the white/gray screen with nothing while holding the Command Option R keys at boot time, I suspect your EFI firmware has been borked somehow and it's not loading to respond to the at boot key commands.
We are able to reinstall the EFI firmware ourselves, but the current method requires a machine with a internal optical drive. This problem occurs so rarely that it's not been used much and certainly unknown how well it works off a USB thumb drive, which is what I suspect the Apple Store/Repair will do.
Since your under warranty, I would have Apple replace the EFI firmware and check the machine out for hardware issues as well.
Buy AppleCare and a external drive for TimeMachine backups.

IPhone Home Screen Switching Freeze, Anyone Else Notice This?

If you try to scroll between your multiple home screens and you touch along the bar at the bottom (where phone and email and such are) the screens will stop moving. Say you are halfway between two screens and you touch it the screen will stop scrolling. It is annoying if you are switching screens and your palm touches the bottom of the screen you have to take your finger of and restart scrolling.

Yes, I noticed this the other day but didn't make a connection with the US holidays. Odd quirk.

Since updating the software on my iPhone 3gs it has developed the so called "white screen of death". The phone has not been dropped or damaged in anyway, the problem only developed after software upgrade. Rung apple and they were less than helpful

since updating my iphone 3gs software it has developed the so called "white screen of death" this happened immediately after software install. It has never been dropped or damaged. I have tried the solution which seems to pop up most of holding down the power button and the home button for 10 seconds but this hasnt helped at all. Tried ringing apple, who were less than helpful and disinterested as the phone is out of warranty. I am hoping there is a solution which doesnt mean shelling out for a new phone! any ideas?

Basics from the manual are restart, reset, restore.
Try all of these.
If these fail, then:
iOS: Unable to update or restore

White Screen of Death on iPhone 3GS

My iPhone is stuck on white screen and i can't get rid of it.
My power button is broken so I can't fix it that way and when i try to restore it back to factory settings it works for a few seconds and then goes back to white screen of death.

This is most often due to faulty LCD display, and the fix is LCD replacement. Or if your iPhone still has Warranty or Apple Care coverage, replacement under warranty.

White screen of death iPhone 3GS 16gb

My iPhone 3GS displayed the White screen of death and was told to restore my phone but iTunes said there was a problem and now my iPhone won't turn on at all.

That happened to me once and the only was is to fix it is to use recovery mode.
1. Connect your USB cable to your computer but NOT your iPhone.
2. Turn your phone off.
3. When your phone is off, press the home button and connect your iPhone to your computer.
4. Your iPhone will turn on and keep pressing to the home button. iTunes logo will appear on your screen.
5. You can start your restoration progress.
Hope this helps. Thats is how I saved my phone. It also seems to me that the phone you are using right now may had been jailbroken and stopped working.

IPhone recently rebuilt - "white screen of death"?

i recently rebuilt my other iPhone 3g and when i finished rebuilding it and slapped it all back together, i reformated it and it finished but upon reaching the "slide for emergency" screen the phone froze completely for about 10 minutes.
so i shut down the phone holding home and power and after restarting it again i got the "white screen of death" and now im stuck, help?

Why was the phone disassembled?
The problem could be just about anything, you might be out of luck, and I doubt you will get a useful response here as we are iPhone users, not certified Apple techs.
Since you are probably out of luck with this iPhone maybe check some forums on repair sites to see if you can get an answer.

White Screen of Death Questions [PLEASE HELP!]

If someone actually cares about my issue, they will read all of the following. Let's see how many of you are out here and how many just want to answer simple short questions for reputation.
Okay, so I've ran into my first ever iPod Touch issue. I've never owned an iPhone, but I have had an iPod in the past and know a bit about them. I'm going to be 100% honest and I need a serious answer because I'm upset and angry. If anyone can be bothered to read the following, THANK YOU. If anyone could help me out in any way by giving me suggestions/tips and/or a solution, THANK YOU. But anything that can help is appreciated.
I had my board shorts on when this ocurred. I went to the toilet, doing my own business. I had my iPod Touch in my bank pocket which went to about half way down my thigh. The iPod Touch at the time was facing away from my thigh. Pulling down my pants, the iPod Touch hit the tiled floor. It hardly even hit the floor, all I heard was a little click and I realised it was my iPod. It was flat at the time, I picked it up and pressed the Home button immediately to ensure it was okay. It sort of lit up like a white background, but had a very low opacity. Since it was flat, I assumed it was normal.
Putting my iPod on charge right after my toilet break, I waited and waited for it to charge quickly enough for me to see the screen as I was a little worried not having seen that faded screen before. When the Apple logo was to appear, it gave me a lit up white screen. I was so confused as there were no marks AT ALL on my screen or any other part of the iPod.
NOTE: My iPod is still under warranty.
Did my research and came to the conclusion that it was the infamous 'White Screen of Death'. Where do I go from here? I have no clue!
I have important information such as a To Do list and my Contacts within the iPod. I NEED to retrieve this information. Is there any way I can do this?
I can still use the iPod, as if the screen were showing. Sounds are working, but there is just a blank, lit up white screen. Sometimes when I hold the Home button, On/Off button & the Volume Up buttoon all at the same time for ~10-20 seconds, the Apple logo comes up as if the screen was all fixed. 5 Seconds later, it goes all funny as if there were faded white lines and a faded white background but still being able to see the logo/screen. When the iPod loads, it just goes back to the lit up white screen.
Here's another odd thing to this, when I leave my iPod Touch sitting in a spot remotely, without touching it for a few hours, when I come back to it and hit the Home button, the iPod will begin to work fine as if nothing ever happened. No white screen, no nothing, just simply use it as I wish. I can even sometimes lock it, and then unclock it again with it still showing perfectly. However, when I tend to click the On/Off button after this happens, or if I just continue to use it for ~1 minute, it will eventually do the same as the above paragraph in second last sentence.
This may be important:
The iPod charges fine.
The iPod can be used with my computer and iTunes fine.
To sum it all up, everything can be done, including using the iPod, but with a lit up white screen.
Here are some questions I have for you guys:
Will Apple cover this in my warranty?
If they won't, what should I do?
How much would a replacement screen cost?
Should I attempty to open my iPod if they do not cover it by warranty? (I have not attempted as I don't want to void anything).
What could be the cause and why?
How can I retrieve that important information? (Contacts & To Do List)
Have you got any suggestions/tips for me?
I need this resolved guys. I'm very upset and angry over the whole situation. If a little thump on the tiles like that (it's not like I dropped it or anything) can damage the screen that much, then this devices from Apple can't be very reliable. All I'm asking for is some genuine service/help to resolve my issue. If this can be done, I will be one VERY happy person.
Daniel

Will Apple cover this in my warranty?
As stated above it is not covered by the warranty as it will be deemed accidental damage. You can try explaining what happened to somebody at the Genius Bar and they may cut you some slack and replace it at no cost. They might not though as Apple has started to really come down hard on eliminating replacing accidentally damaged iPods at no cost.
If they won't, what should I do?
Again, bring it into them anyways and explain what happened. You have nothing to lose either way. Otherwise, you really only have 2 other options. Send it to a third party service center to have them take a look at it and possibly repair the iPod, or do some studying online and learn how to open up the device yourself and take a look. There are some excellent step-by-step repair guides at http://www.ifixit.com/.
How much would a replacement screen cost?
This depends on where or how you have it repaired. Here is Apple's repair pricing guide.
http://www.apple.com/support/ipod/service/prices/
Third party repair centers will cost less and they'll actually swap out the bad part rather than just replace the entire iPod as Apple does.
Should I attempty to open my iPod if they do not cover it by warranty? (I have not attempted as I don't want to void anything).
If you have a warranty on it still, I wouldn't quite yet. Take it to your local Apple store as explained above. Otherwise, I would only if you feel comfortable working with small electronics and consider yourself handy with them.
What could be the cause and why?
As stated already, it could be a damaged or loose LCD ribbon cable or the LCD screen itself is damaged. As to what exact component, there is no way to tell.
How can I retrieve that important information? (Contacts & To Do List)
Make a backup of the device in iTunes before taking or sending it in for service or before you decide to open it up (if you do happen to go that route). See here what is included in the backup of the device.
iTunes: About iOS backups
If you get a new or replacement device you can restore it from that backup.
Have you got any suggestions/tips for me?
As I have already stated numerous times, try taking it into your local Apple Store and see if there is anything can do for you such as swap it out. Remember that they are not obligated to do so since the damage is technically accidental. Be kind and polite when explaning what happened. You never know what could happen!
B-rock

White screen of death but can see screen when hold down power button?

I've had my iPod Touch 4g for a few months (in December it will be a year) and for the past two months, I haven't been able to use it because of the white screen of death. I tried reseting it, restoring it (which didn't work because of error 1394 or something like that) and NOTHING seemed to work. Today, I decided to try restoring it again, and it worked!...for all of two hours.
Now I have the white screen of death but it shows the screen if I lightly hold down the power button (not enough that it clicks).
I've tried restoring it again, but it stays the same- white screen of death that shows the screen when I lightly hold down the power button.
Can anyone help me :\

Contact Apple and get it replaced/serviced.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

WSOD (White Screen Of Death)

Hi, I have a FLEX 4.0 application that has been in production for some time now. It has been working well but recently we upgraded to the 4.5 framework.
Around this time we started experiencing (what I call) the WSOD (White Screen of Death).
Normally our application loads a login screen (MXML). Now sometimes it doesnt, it just hangs with a big white area.
The HTML wrapper is fine, its just the SWF that wont load. Sometimes it happens on a fresh HTTP request, sometimes it only happens with a browser refresh. (it does not appear to be a browser caching problem is my point)
It seems to work better in Safari, whereas Firefox and IE are 85% of the time displaying the WSOD.
When it does happen in Safari, I could see an error message being displayed *briefly* BEHIND the WSOD. That message is specific to our app and is usually caused when external dependencies cannot be found or loaded (like an XML configuration file). We have used an XML configuration file successfully with the 4.0 framework. That file is hosted outside of the sandbox, in a secure place. If the file is not found, the entire app is disabled. The reason I mention this is because it behaves like it's not there in the 4.5 framework. This is only an assumption and I am still trying to figure this out.
My questions are:
1.) Is anyone else experiencing this WSOD?
2.) Could it be RSL's and the way they have been reworked in 4.5?
3.) Is this a framework specific problem? (We migrated many of our components to 4.5, this would be catastrophic for us)
4.) Is this a javascript bug?
5.) What else could cause WSOD or bad RSL loading?
Any help or feedback is appreciated. Thanks...

One thing I notice is that when I go to the Global Settings panel (for Flash player) using Firefox, I cant even see the panel. Its like the panel has the WSOD too!
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.htm l
^ Does this work in Firefox for anyone else? I have adjusted the panel settings using IE, but I wonder why WSOD is happening here?? Help?

White Screen of Death. Need a more in-depth help.

My iPod Nano (6th Gen) has a white screen. The internet calls it the white screen of death. I read a lot of troubleshoots that tells me to do a hard reset. Unfortunately, I am stuck in the part where I have to wait for the Apple logo to come out after holding the Sleep/Wake + Volume Down buttons.
I also tried restoring it using iTunes, but the result is still the same; white screen of death.
Is there anything else I can do to fix this problem?

Deal with the experts and go to an Apple shop after you've made an appointment with the Genius Bar (or you may be lucky and just walk in to be served). They will have a quick look at the phone and give you a refurb replacement straight away if it is found to be faulty. I've had two replacements over the past 18mths (Original iPhone & 3GS) and the service is excellent.

My ipod touch 4th gen. is stuck on white screen of death.

I recentally had dropped my ipod touch and when i picked it up it was stuck on the white screen of death. I tried to hard restart by holding down the power and home button at the same time, but the screen would only turn off then come right back on. Then i let the power drain. After it would no longer turn on i put it on the charger to find that the white screen would pop right back up. I didnt want to restore it but because its my only option i put it on my compute but itunes couldnt acess it because i had a passcode on it. is there a differnt way to restore it or fix it? HELLLPPP MEEEE!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

White screen of death - iMac OSX Lion

I upgraded my 2007 iMac to Lion and after a few days of perfect running the think locked up. When I forced the power off and back on it seemed to be booting fine (chimes, apple logo, disk spinning up and I could hear the drive head seeking) but then it froze up in the "White Screen of death" (WSOD). It was complete lockd up again, and nothing would bring it back. I had to reboot again. And again. Everytime it seems to be ok, but then locks up after it the screen goes white. . I did command option , p r keys with three chimes. I have unplugged it and let it sit. I disconnected all periferals. I reset the SMC. I booted into Single User mode and used unix commands to check the HD. No errors found. I disconnected my wireless Time Capsule.
Note that it appears to be booting fine at first with the useaul Apple Logo. And when I boot into the Single User mode all the text indicates no faults. The display and HD appear fine.
I inserted my original OSX Leopard disk and and tried to boot from it, using the "C" boot process and the Option boot method to manuualy select the DVD. No good. It just went into the WSOD again.
I have no idea what to try next!

RATS!
After ersing (and zeroing) out the HD nothing changed. I still could not completely boot up the install disk. I tried the original Leopard disk, and the Apple Lion USB thumbdrive. Both started the boot process, and gave me the grey Apple logo. But then after a minute or two jumped into the White Screen of Death.
I then replace both RAM chips. No change.
Now I have a brick. A very large and heavy brick.
But the computer will woerk as Target Disk Mode, and it actually goes through a normal boot cycle. That is, I can go into the Single Ud=ser mode and all UNIX command work fine.
Does anyone have any additional ideas of what can cause this?
Peter

I have a 13 inch MacBook Pro (2009) & the "White Screen of Death" is present. Need help?

I have a 13 inch MacBook Pro (2009). Recently I bought an extended hard drive because I had used up the memory on my iDisk. As I was running the Time Machine back up on my new extended drive, the battery on my Pro ran out causing it to shut down. Once I hooked up my Pro to the power cord & logged in, the "White Screen of Death" appeared on the home display. Obviously the battery still works, my phone is able to charge along with the extended drive, I am able to adjust the lighting on my keyboard along with adjusting the brightness on my screen, but the "White Screen" remains. I need help in determining the cause of this issue & the steps I'll need to take in order to resolve this. I love my Pro, all my documents, photos & music are on it & the last thing I want to do is kill my wallet by buying a new Pro. So could someone on here please help me? It would be greatly appreciated & I thank you in advance!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to a Mac Pro tower, not to any other model. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

HELP!!!!!! (White Screen of Death)

Ok i was downloading a new adobe flash update for mac and when i went to install it asked me to close out of any browsers.... so i did.... then it starts running slow and freezes up which is just what computers love to do....
not so much with macs tho... anyway i shut off my macbook and restart it and i get the white screen of death.... what gives?? i tried everything to fix it... loaded the utility disc, command-option-r-p, took the battery out held the power button.... i mean everything... im ****** right now.... from what i have read about this white screen crap is i have lost all my data and files!
if there is anything else i can do please tell me? the reason i got a macbook as a laptop was to not deal with daily PC issues like software crap and viruses and such things.... but now i have a hardware problem and im not happy.... its only been a few months since i got the macbook not even thru my 2nd semester at college.... anyway i need a solution and fast and there are no apple retail stores here in tallahassee florida please help

It your hard drive have it replaced by apple I just got mine back. Same thing and yes what your seeing is the apple screen of death. I hope you have all of you info backed up.

IPhone white screen of death: Anyone else?

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